Pangsapuri di Chatan

Beautiful place! Staff were friendly and accommodating. First experience with a 5 star hotel and it was amazing! Situated right beside American Village and there were many places to just walk or cycle around and explore. Staff even helped with making a taxi booking since we had an early flight. Thank you Hilton for making the last lap of our Japan trip a memorable one! Oh and breakfast buffet was good! Wished that the items changed around but not complaining since the food was of top quality!

We stayed for one night at DoubleTree by Hilton. Upon check-in, we were welcomed by the signature DoubleTree chocolate cookie. It was declious but unforunately, not really warm. We booked a terrace room with sea view and it was large and very comfortable. The package we booked came with a 90-minute buffet dinner at Hilton Hotel, which was scrumptious and we got to try many signature Okinawan dishes. As a DoubeTree guest, we could only use the facilities in Hilton and we joint their sunset yoga class. The instructor was very friendly. It was conducted in Japanese, but body language matters the most in terms of sprots. Believe it or not? It was my first time trying yoga and the experience was pleasant in general. We also tried their buffet breakfast. The range of selection for food was wide and I recalled that they even had soft serve. The quality was good and worth trying. There was also a Lawson convenience store around the corner and the hotel was very conveniently to the seaside. If I have to pick on one thing about the hotel, I hope that there will be more activities for hotel guests to join and there could be counters selling desserts like sliced cakes for hotel guests :-) All in all, I really enjoyed my stay at DoubleTree and will definitely join again!

As limited supply of single room, book earlier to ensure you get it in a reasonable price. You can try different local food during the buffet breakfast or buffet lunch. The choice of tea is in a large variety in the morning. Nice free coupon for spa nearby. The outside temperature control pool was perfect even in the windy day. 1000yen shopping coupon per day was also marvellous as the stores provided a nearly full range of products in reasonable price. The laundry room was also perfect for me. There is a room with 3 sets of machines especially for ladies. You can sit in the sofa area looking at the The public room outside

If I had the chance to choose again, I would definitely not select LEQU. The reason is that I experienced unfriendly treatment during check-in on December 20. While the female staff member at the front desk was very beautiful, her attitude was truly disappointing. 1️⃣ Our car was parked outside, so I asked if we could unload our luggage first. However, she firmly insisted that I complete the check-in process beforehand. 2️⃣ Regarding the parking lot, although it was located right next to the hotel, she handed us a confusing map. Since I couldn’t understand it, I asked her again for verbal directions. Her reluctant and unclear explanation only left me more confused. Wouldn’t it have been simpler to just say, “The parking lot is next door”? 3️⃣ Throughout the entire interaction, she maintained a sour expression. Did I do something wrong to deserve such an attitude? A bit of professionalism would have gone a long way. I have visited Okinawa many times, but this was the first time I encountered such unkind and unpleasant service. I always thought Japanese people were incredibly friendly, so this experience was genuinely shocking. I am also very disappointed in this hotel overall. It’s evident that staff training is severely lacking. Update: When we were checking out and about to leave with our car, we were informed that we needed to pay ¥10,000 for parking. We returned the car to the parking lot and went back to the hotel to clarify, only to find out that we didn’t need to pay at all. Why didn’t the front desk staff inform us of this during check-in? This oversight caused us unnecessary trouble, as we had to go back to the parking lot to deactivate the card. The entire experience was truly frustrating and disappointing.

The hotel is located in the center of American Village, surrounded by colorful buildings, beautiful beaches, nice restaurants, convenient stores, and shopping centers. The staff members are very friendly and helpful. A highlight of the stay is the breakfast, where you can enjoy traditional Okinawan food. It is definitely a must-try!

Together with my husband and daughter, we stayed 1 week in this beautiful hotel. It just opened last April 2021. Everything was perfect. We are very thankful to the owner and all the staff. They were very professional, kind and really helpful. Victor, Yumi, Olivier, Oscar and Anca were always there to make sure everything is okay during our stay. They gave us delicious croissants with coffee and drinks for breakfast even though it was not mentioned during our reservation. All the rooms come with an ocean view. The sunset from the room is spectacular and very romantic. All we want to do as soon as we wake up is to open the curtains and enjoy the sea view. The room is charming with a tatami-like floor. The bathroom is spacious. Internet is very reliable. The swimming pool on the rooftop offers a panoramic view. The hotel is in a quiet, family-friendly area and just 15mins walk from American village where you can do the shopping and find a lot of restaurants. Thank you for the wonderful experience. We will never forget our sejour and definitely will see you again soon.

My three-nite stay was amazing! The room was very clean, comfortable and had all the amenities of a luxury hotel, all with a beautiful ocean view. Along with the breakfast which was included in my plan, they had afternoon tea service, which I unfortunately missed, and the happy hour was a wonderful surprise. The red and white wine selections were splendid, along with the yummy appetizers. To top it off, the friendly, hotel staff was excellent, especially Ms. Rodriguez who is bilingual and a true asset to this beautiful hotel.

Apartment is clean. With kitchenette, fridge, washer, fridge. I love it because cosy and clean. With daily changes of towels. Location very near to American Village with nearby a lot amenities. Carpark Lot of 1,000 Yen u can park throughout your stay here. Super worth it.

第一次沖繩自駕遊 4天3夜 前兩晚選擇住在北谷（四人房 選擇此家的原因 1.價格很划算（搭配第一次在Trip訂房的優惠 2.公寓式飯店（我們想要簡單烹煮超市買的食材 3.地理位置很優（距離美國村5分鐘車程、附近超市、便利商店、各種餐廳都有，剛好第二天要去美麗海 路程也不算太遠，去永旺夢樂城也13分鐘左右） 入住後 Check in/out 在一進門的牆上有兩台螢幕 自己輸入資料辦理（無櫃檯服務），個人覺得蠻簡單操作的 反而是解鎖房外鑰匙盒時，有點不懂鑰匙在哪裡 有花了一點時間才恍然大悟🤣（很可能是個人問題 環境 /服務 雖然一進門就看到一隻中型蜘蛛在牆上，幸好同行友人不怕把牠趕走了 但整體從大廳到房間內及陽台 環境是乾淨 整齊的 洗衣機 烘乾機 廚房用品 冰箱 都很乾淨👍🏻 浴室是要站在浴缸裡洗澡那種，也可以把蓮蓬頭拉到外面站在地上洗 但地板就會非常濕，還會有點小積水 連住預定時有告知不會打掃及換毛巾 （我們住兩晚，房間只有準備一人各一條大小毛巾） 這部分訂房後可以先與飯店溝通看能不能準備兩天份 住完兩晚的感想 有腳踏車可以租 停車方便（免費停車場，有半室內、戶外位置 至少能停十幾台） 床也算舒適 可能每天都太累 倒頭就睡 隔音算不錯的 陽台超大 可以看到美國村的較高建築 也能看到一點點海 我們都很喜歡 附近有個走路5分鐘內就能到的 超市營業到23:00 很方便連住的朋友可以去逛逛

我們全家都非常滿意這公寓式酒店. 位置&環境：就在美國村附近，走路10分鐘左右而已，周圍的生活機能也很好，各式的餐廳距離住所都是5至10分鐘的步行時間就會到，全家便利店也只要3分鐘而已，而且樓下就是評價不錯的連鎖居酒屋「足立屋」，原以為在熱門區外加樓下有店家應該會有點吵，但因為附近都是住宅區，所以還滿安靜的. 格局&設備：完全符合一個家庭的需求，格局為客廳、L型沙發、四張雙人床（客廳2張，房間2張）、榻榻米區、兩間衛浴、廚房、大陽台，尤其是榻榻米區，小孩都很喜歡在那邊玩樂，設備除基本需求外，還有洗、烘衣機、四層冰箱，廚具還是知名德國品牌的，感覺就像把家搬到沖繩一樣，甚至比自己家還好😂 公設和服務：公寓外有專屬停車場，check in後就能知道要停放的位置，頂樓還有酒吧和泳池，至於服務的部分，因為全程採無人式管理，所以check in和out都是需要透過大廳的平板電腦來進行，我各人是覺得操作上還滿容易的，所以這並不會影響我對飯店的觀感 總結來說除了無人管理這方面有可能會影響房客當下的問題處理即時性之外，其他各個方面都非常適合三五好友或是家庭來居住