I booked 3 nights here , mainly because it was advertised as a Resort and Wellness Retreat , offering massages and treatments ect . It is quite expensive by Thai Hotel standards at $76 Au $$ a night so l was expecting it be really good , the pictures on their site are fabulous . Unfortunately, l was sadly disappointed, the lobby , the grounds and pool area are gorgeous . staff are really friendly and helpful but after that it’s all downhill The wellness day spa ect are closed , pretty sad about that as it was why l booked . The rooms are Very basic , although quaint . No basic ammenities that you get even in a cheap hotel , 2 thin bath towels supplied and an old bath mat full of holes , no hand towels provided , only some soap in a dodgy pump pack . Bed is very hard and not too comfortable , linen was old but appeared clean even though there was a dark mark on the sheets . Only 2 pillows in the room , we asked for two more pillows but had to pay 100 baht extra for them , that was really weird and something l have never encountered in all my years of travelling, especially given the high price of the room . Breakfast : well what can l say , pretty bad , 2 eggs , a piece of cold chicken drumstick and a bit of salad , this was the American breakfast , we had to ask for toast and juice which they then supplied . I know they are doing it tough after coming out of Covid but they are not doing themselves any favours with there service , from reading other reviews , these problems existed before Covid
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