Taiwan Arrival Card Guide: How to Fill Out the Online Immigration Form
Planning a trip to Taiwan? Whether you’re dreaming of bubble tea in Taipei 🧋 or catching sunrise at Alishan 🌄, there’s one important thing to do before you land — submit the Taiwan Online Arrival Card (TWAC). 🛂
I just got back from Taiwan recently (yes, the food was amazing!), and I want to share everything I learned about the arrival process to help fellow Malaysians breeze through immigration. Here’s what you need to know 👇
📄 What’s TWAC?
TWAC stands for Taiwan Online Arrival Card. It’s a mandatory online form that all foreign visitors — including Malaysians — must fill in before arriving in Taiwan.
It was introduced by Taiwan’s immigration department to simplify arrival procedures and reduce paper-based forms at the airport. While the paper version still exists for now, TWAC will fully replace it from 1 October 2025.
🔍 Here’s what the TWAC is in simple terms:
A digital form to be completed within 3 days of arrival, collecting your:
- Full name
- Passport number
- Flight number
- Accommodation address in Taiwan
Once submitted, you’ll receive a confirmation email with a QR code — show this at immigration when you land.
🧾 Is TWAC a Visa?
Nope! Malaysians can visit Taiwan visa-free for up to 30 days, but TWAC is still required.
TWAC is not a visa — it’s a separate document that records your travel details for immigration purposes.
🛃 Why Is It Important?
✅ Speeds up your immigration process
✅ Helps Taiwanese authorities process travelers faster
✅ Prevents paperwork at the airport
✅ Will be mandatory from October 2025 onwards
👥 Who Needs to Submit the TWAC?
If you’re a Malaysian citizen visiting Taiwan for tourism, business, or visiting friends/family, you need to submit the TWAC — even if you’re visa-exempt.
This applies to all foreigners arriving by air who:
- Do not hold a Taiwan residence permit
- Are staying short-term
- Plan to enter through a Taiwanese airport
📝 How to Fill Out the TWAC
💻 Option 1: Online (Highly Recommended!)
Visit the official site: https://twac.immigration.gov.tw/ or https://niaspeedy.immigration.gov.tw
✅ Step 1: Choose Language
Select your preferred language: English, Chinese, Japanese, or Korean.
(Most Malaysians use English or Chinese.)
✅ Step 2: Fill in Personal Details
Provide:
- Full name (as in passport)
- Gender
- Date of birth
- Nationality (e.g. Malaysia 🇲🇾)
- Passport number
- Passport expiry date
✅ Step 3: Enter Travel Details
Fill in:
- Purpose of entry (e.g., tourism, business, visiting relatives)
- Flight number (arrival to Taiwan)
- Arrival date
- Port of entry (e.g., Taoyuan International Airport)
✅ Step 4: Enter Your Taiwan Address
Provide the address of where you’re staying in Taiwan:
- Hotel name and address
- Or friend/relative’s home (if applicable)
💡 Use your booking confirmation to copy & paste the hotel address correctly.
✅ Step 5: Provide Contact Info
Input:
- Mobile phone number (can be Malaysia or Taiwan number)
- Email address (you’ll receive confirmation here)
✅ Step 6: Submit the Form
Double-check everything, then click Submit.
📧 You’ll receive a confirmation email — sometimes it includes a QR code, but it’s mostly for record purposes.
✅ Step 7: Screenshot or Save Confirmation
📸 Take a screenshot of the final page or confirmation email — just in case you’re asked at immigration (though it's not always required).
🛬 Option 2: At the Airport
Still possible for now, but not ideal. Taiwan airports may still provide paper cards, but with long queues and limited staff assistance. Starting October 2025, the paper option will be discontinued — so better to do it online!
✅ Important Notes
What You Need | Notes |
|---|---|
Passport | Must be valid for at least 6 months |
Hotel address | Required for submission |
Flight details | Include airline and flight number |
Device | Works on phone, tablet, or PC |
Cost | 100% Free ✅ |
🕒 When to Submit the TWAC?
You can submit the TWAC up to 72 hours (3 days) before arriving in Taiwan.
I submitted mine two days before my flight, and it literally took less than 5 minutes on my phone!
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🧳 Important Tips for a Smooth Arrival
- 📸 Take a screenshot of your TWAC QR code — don’t rely on airport WiFi
- 🛬 Have your hotel name and address ready when you fill it in.
- 📱 Use your mobile browser — the site is mobile-friendly.
- ⏰ Do it 2–3 days before your trip to avoid last-minute stress.
- 💼 Even for return trips, fill in the TWAC again before re-entry.
👀 Don’t forget to pre-purchase an eSIM or Taiwan travel SIM card so you’re connected the moment you land!
Cheap Hotels in Taipei
5 star
1107 Ulasan
Zhongxiao Dunhua Commercial Area Taipei|0.44km dari pusat bandar
The location of the hotel is excellent . The airport bus stop just Infront of the hotel and if those who wish to go to Jiufen, the bus stop is just 100m away . Da an mrt station is just 10 mins walk away .
Breakfast was excellent . It’s cheaper to book room include breakfast . We stayed for our breakfast from 0800-1030 hours !
The only setback was we were not allowed to extend our checkout time by 1 hour as the receptionist claimed the hotel fully booked for the day but however if we wish to extend, we can but have to pay !DariMYR 482
Very Good742 Ulasan
Taipei Railway Station Area Taipei|2.23km dari pusat bandar
The hotel facilities are thoughtfully designed with great attention to detail. I especially loved the shower – the water pressure was excellent, and the temperature control was precise and easy to use. The room was spotlessly clean with no strange odors. Soundproofing was fantastic, making for a very quiet stay. The bed was super comfortable, just the right balance of soft and firm. The sofa was spacious enough to lie down on and sleep comfortably. The hotel staff were polite and gentle, always willing to help, truly providing a five-star level of service. I felt safe and secure throughout my stay. They offered services like postcard mailing and even arranged a taxi for me in the early hours of the morning. They also provided perfectly packaged chopsticks, knives, and forks, everything was just perfect and to my satisfaction. Overall, it was a very comfortable stay, and I cherish the wonderful memories I made. Thank you! 🙏DariMYR 697
4811 Ulasan
Ximending Commercial Area Taipei|4.53km dari pusat bandar
The service was good and the staff were friendly and welcoming. Although the room was relatively small, it was clean and offered a nice view. The bathroom and toilet are separated, though the bath tub and toilet space are quite small.
The location is very convenient, as it is only about a 5-minute walk to Longshan Temple. The hotel is also close to Mengxia Night Market, making it easy to explore local food and attractions.
One minor inconvenience is that the lifts can be quite slow, as the hotel has two blocks with three lifts each, so waiting time can be longer during busy periods. Overall, it was a comfortable and convenient stay.DariMYR 248
1148 Ulasan
Ximending Commercial Area Taipei|3.74km dari pusat bandar
The hotel is located near to a 24 hour super market. MRT is also within walking distance. Besides that, there are also many local delicacies nearby. Managed to find them when I’m making my way to Ximending which is roughly a 10 mins walk.
Great stay and it’s already my third visit to this hotel.DariMYR 523
Very Good293 Ulasan
Linjiang Night Market Taipei|1.76km dari pusat bandar
Location is excellent. The hotel sits between 2 subway stations therefore making going around the city very easy. We had rented a car and was able to park for free during our stay. The mall next to the hotel is very convenient as we were able to pick up simple wardrobes and traveling essentials.DariMYR 1,000
Very Good4770 Ulasan
Shilin Night Market Taipei|4.49km dari pusat bandar
It’s a beautiful hotel with rich history. The room is very clean and the bed is comfortable. We tried the famous red bean rice cake and other dishes at one of the restaurants and they are delicious. We also did the one of the secret pathway tour, it’s fun and informative. We didn’t have chance to explore all the amenities of the hotel. The hotel is on a hilltop so it’s less walkable for some people. But it has free shuttle bus between hotel and nearby bus station. Also you don’t have to stay there to enjoy the food or the tour.DariMYR 357
Very Good1211 Ulasan
Taipei Railway Station Area Taipei|2.43km dari pusat bandar
Excellent Hotel, in a strategic and very beautiful area. The property is very clean and well maintained and the staff is very friendly and helpful. If we were to come back to Taipei, we would definitely stay here again for our stay.
Note of merit: for my husband’s birthday they prepared a nice greeting card with a lot of birthday cake of extreme quality pastry.
Thank you for the pleasant treatment!DariMYR 685
2603 Ulasan
Taipei Railway Station Area Taipei|2.79km dari pusat bandar
I stayed at this hotel for two nights. Originally, I had two separate bookings, but the front desk staff kindly merged them for me, which saved me from having to switch rooms – a huge thank you for that! The room was spacious (picture 1), but the hotel facilities are a bit dated, and there weren't enough power outlets in the room. There's a laundry room, but only one washing machine. The hotel is located at Taipei Main Station, which I initially thought was a great spot, but because the station is so vast and connected to an underground mall, it's very easy to get lost. The hotel's top floor offers views of some of Taipei's landmarks.DariMYR 292
Business travel
971 Ulasan
Zhongxiao Dunhua Commercial Area Taipei|0.79km dari pusat bandar
The location is excellent, just above the metro station and there are lots of nice restaurants, convenience store nearby. I have stayed here for quite many times.
The room is spacious, however I could see quite much of dusts on some part of the rooms the time , eg light switch, bedside table. The bed and washroom looked clean (which mattered most for me), I didn’t really stay in the room a lot, so I didn’t request for room change or extra cleaning.DariMYR 201
1953 Ulasan
Ximending Commercial Area Taipei|3.86km dari pusat bandar
Gotten a basement room, the room is clean but kinda small to open up the luggage. Also because it's basement room, there is a constant musky smell emitting from the toilet and filled up the room pretty fast. Have request for a change of room but it is similar issue. Overall it's a comfortable stay near XMD but the room smell is pretty bad.DariMYR 150
1475 Ulasan
Taipei Arena Taipei|1.33km dari pusat bandar
I had a pleasant stay at Ilume Hotel Taipei. The hotel offers a nice city view and is very conveniently located, with easy access to public transportation. There are also plenty of convenience stores and dining options nearby, which made everything very convenient during our stay.
The room we stayed in was one of the refurbished rooms, and it was clean, comfortable, and well-maintained. Overall, the room quality was quite good and met our expectations.
That said, the service could be improved slightly, as response time and attentiveness were sometimes a bit slow. Nevertheless, it did not significantly affect our overall experience.
Overall, Ilume Hotel Taipei is a good choice for travelers looking for comfort, accessibility, and value for money. I would consider staying here again in the future.DariMYR 421
Outstanding800 Ulasan
Xinyi District/Taipei 101 Taipei|2.4km dari pusat bandar
It was a great experience to be staying in Humble House. As a first time traveler to Taiwan, our family and I felt good about our stay not only its perfect location in the middle of Xinyi district with lots of shops and restaurants around, but also its excellent services provided. Thanks to the hotel staffs of providing great hospitality.DariMYR 776
487 Ulasan
Taipei Arena Taipei|1.48km dari pusat bandar
The location is pretty good, situated in a residential neighborhood. The facilities are decent, if a little old. The area is well-equipped with amenities, offering various dining choices, and the subway station is very close.DariMYR 202
376 Ulasan
World Trade Center Exhibition Center Taipei|2.03km dari pusat bandar
Business trip. The room was great, just like the pictures. I recommend staying here; I'll definitely come back next time. The staff were very enthusiastic and even helped take photos. The hotel is also very new. Breakfast was rich and varied; I ate a lot. Thumbs up, thumbs up, thumbs up!DariMYR 1,046
Very Good1102 Ulasan
Ximending Commercial Area Taipei|3.46km dari pusat bandar
The hotel service was excellent! Staff were very friendly and helpful. ☺️☺️☺️ Our room was clean and quiet. They have a delicious buffet breakfast. They also willingly prepare our packed breakfast on our last day since we had to leave early morning.. It's a great stay!DariMYR 449
Very Good568 Ulasan
Zhongxiao Dunhua Commercial Area Taipei|1.36km dari pusat bandar
Great hotel with many cute details incorporated such as a ********* snack corner at the lobby. Hotel is very clean with a good location - right across Huashan Creative Park, 10mins walk to Fuhang Soy Milk, with 3 convenient stores nearby.DariMYR 321
Breakfast
Good913 Ulasan
Shilin Night Market Taipei|5.89km dari pusat bandar
Renaissance Taipei Shihlin Hotel offers truly impressive 5-star service with professional and friendly staff who are always willing to help. The check-in and check-out process is smooth and efficient, making the whole stay very comfortable.
The rooms are modern, spacious, very clean, and well equipped with everything needed for both business and leisure travelers. Housekeeping does an excellent job of keeping the room spotless and tidy every day. The breakfast buffet is delicious, with a wide variety of international and local options that are constantly replenished.
The location is very convenient, close to Shilin Night Market and the MRT, but still quiet enough for a relaxing stay. Facilities such as the rooftop pool, fitness center, and lounge area give a real luxury resort feeling. Overall, this is a fantastic 5-star hotel in Taipei, and it is easy to recommend it to anyone looking for high-quality service and comfort.DariMYR 999
542 Ulasan
Taipei Arena Taipei|2.87km dari pusat bandar
overall, it was an average experience. The room itself was clean, comfortable, and quiet, with surprisingly good soundproofing that made it easy to rest. I also appreciated the in-room coffee machine, which was a convenient touch for a quick morning pick-me-up. However, being located in the basement made the room feel a bit dark, and the bathroom facilities could be more modern, as the toilet was not a washlet.
The breakfast offered was quite limited, and the service left something to be desired. While the staff were present, they did not proactively check on guests or offer assistance, and there was little interaction or friendliness. Simple gestures like greetings, smiles, or help with luggage were missing, which made the overall experience feel less welcoming. Additionally, during breakfast, food was cleared promptly at the set time without asking if guests were still eating or wanted more, which could have been handled more thoughtfully.
On the positive side, the hotel provides the essentials for a short stay, and the rooms are quiet and functional. For travelers prioritizing comfort and a clean environment, this hotel is acceptable, but I feel that improved hospitality and more attention to guest experience would make a significant difference. Service really matters in hospitality, and it’s the area where this property could improve the most.DariMYR 226
696 Ulasan
World Trade Center Exhibition Center Taipei|1.15km dari pusat bandar
This is a locally owned hotel and, although rated as a four-star property, it feels more like a three-star international chain hotel. The staff do not greet guests proactively and tend to respond only when spoken to. Even when thanked, they often remain unresponsive, which was rather disappointing.
The hotel has a distinct 1990s vibe which is dated, but equipped with all the basic facilities one might need. Breakfast was quite unappealing, and the coffee was especially disappointing as it was served from a pot rather than freshly ground.
That said, the location is excellent and just a few minutes’ walk from the rail system, with plenty of eateries and convenience stores nearby. From a pricing perspective, it’s reasonable value for money, and I wouldn’t mind staying here again, provided expectations are managed accordingly.DariMYR 386
218 Ulasan
World Trade Center Exhibition Center Taipei|0.98km dari pusat bandar
The location of the hotel is just right in the city center. If you would like to travel by subway, it’s an easy 7 minute walk. It’s a very small hotel without pool. First room category is quite small. If you stay 2 people will be very tight, no space to walk. Breakfast is not something to expect but they have smoked salmon which is quite nice. Service is a 4-star hotel service. Overall, a good hotel to stay if the price doesn’t surge above NTD 5,000DariMYR 367
Outstanding304 Ulasan
Xinyi District/Taipei 101 Taipei|2.17km dari pusat bandar
Very nicely decorated and large bedrooms, comfy beds - everything is fun and client oriented in the room.
Restaurant and bar are full and with great ambiance even on a Monday evening.DariMYR 1,751
1758 Ulasan
Zhongxiao Dunhua Commercial Area Taipei|0.76km dari pusat bandar
Six-star recommendation! ⭐️⭐️⭐️⭐️⭐️⭐️
1. The room was incredibly clean and comfortable, making for a truly wonderful stay. The sheets and duvet covers were spotless, and the bathrobes smelled lovely!
2. The front desk service was excellent; they helped us with taxis and restaurant reservations. Everyone's service was top-notch, especially the barista at the cafe. The coffee is delicious, so definitely give it a try if you stay here! ☕ I had the hot Americano, and I ordered about five or six cups from check-in to check-out. 😂 I usually grind my own beans at home, so I have pretty high standards for coffee.
3. The location is superb. It's only a 10-minute walk to Sogo, so no need for a taxi. There are plenty of great restaurants, bubble tea shops, and convenience stores nearby.
4. The price is very reasonable. Considering the service level, cleanliness, excellent location, and overall experience, this hotel offers great value compared to others. I highly recommend it! This stay was truly superb. 😋DariMYR 377
419 Ulasan
Taipei Railway Station Area Taipei|3.23km dari pusat bandar
Self check in and check out using kiosk. Was assigned top bunk bed, even though im the first to check into the room, troublesome..
Right beside night market, crowded..
Walkable to red line station.
Only 4 showers.
There is water dispenser.DariMYR 74
379 Ulasan
Shilin Night Market Taipei|5.28km dari pusat bandar
The room was spotless, much better than I expected. The location is super convenient, not far from the MRT and Shilin Night Market. The front desk staff were really welcoming. No smoking in the rooms, but there's a designated smoking area right outside the front entrance.DariMYR 178
😍Explore Taiwan Now!
Taiwan is making travel easier and more digital-friendly with the TWAC — and once you're done with this step, you can get back to the good stuff: planning your night market food crawl 🌮, day trips to Jiufen, or which scenic mountain trails to hike. 🥾
👉 Book your flight to Taiwan now on Trip.com ✈️
👉 Find top-rated hotels in Taipei, Kaohsiung, Taichung & more 🏨
👉 Grab a Taiwan eSIM for instant internet access on arrival 📱
Frequently Asked Questions
1. Is the Taiwan Arrival Card (TWAC) mandatory for Malaysians?
Yes. All Malaysian citizens entering Taiwan for short-term visits (tourism, business, transit) must fill out the TWAC before arrival, even if you're visa-exempt.2. Is TWAC a visa?
No. TWAC is not a visa. It is a travel information form. Malaysians enjoy visa-free entry for up to 30 days, but TWAC is still required.3. When should I submit it?
TWAC must be submitted within 3 days (72 hours) before you arrive in Taiwan. Don't submit it too early — it may not be valid.4. What information do I need to fill it out?
You'll need: Full name (as in passport) Passport number Date of arrival Flight number Address of accommodation in Taiwan Contact info (email/phone)5. Do I have to print anything?
No. After submitting, you’ll receive a QR code via email. Just screenshot it or save it on your phone to show at immigration.6. What if I forget to submit it?
If you don’t complete it in advance, you may be asked to fill it out at the airport, or face delays at immigration. Do it online to avoid stress!7. Can I submit TWAC multiple times?
Yes. Each submission is valid for one entry. If you travel to Taiwan multiple times, you must submit TWAC again for each trip.8. Is there any fee to submit TWAC?
No. It’s 100% free. The Taiwan government does not charge for the arrival card.
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