Rumah tumpangan di Parramatta

Great Location - lovely sized apartment's - comfortable bed The only downside which is no fault of this establishment is there is several construction sites happening around the building - and it is very noisy

I attended a conference held in the Lennox Ballroom, and it was easiest to stay at the same hotel. Check-in and check-out was ok, a bit slow and had to wait until someone bothered to look up and see me standing there. Location is good, next to many eateries and a short (about 10-15 minute) walk to Westfield mall. The room was average, with all basic requirements. The bed and pillows were comfortable, and basic necessities were there. Points for improvement include - no full length mirror in the room (only the bathroom mirror above the sink), shower head was about an inch above my head (I'm 158cm), the shower screen was too small to stop water splashing onto the floor while showering, unusual room layout meant passing through a narrow gap between wall and corner of bed to reach the bathroom, and unvacuumed floor despite putting up the sign for room cleaning. The sofa at reception was large and useful, unfortunately had a few small rips in it. While the hotel is adequate, more attention to details might help to elevate the customer experience.

Great position. So close to Parramatta station and Harris Park . But sadly in need to maintenance. Window nearly fell out. Inadequate blankets . Mould in bathroom. Inadequate power points. One teaspoon in the entire place.

Super nice hotel. Good reception, good staff, good room, clean and comfortable. Good location.

Please note the date of this review. The current owners have only been there six months, and they are pleasant and very helpful. Although the information is there, it is not immediately clear that parking is very, very limited and needs to be pre-booked. There is an arrangement with the local Westfield, which left me - an elderly solo female traveller - slogging uphill to return to the hotel on the day before garbage pickup. Very smelly and unpleasant. (Returning downhill after garbage pickup not such a problem!) Room was elegant and spotless. But also unclear from the webpage is that there is no evening meal service, only basic breakfast - with a very nice carrot cake - which left me eating a chocolate bar and chips for the evening meal. No, there doesn't seem to be any nearby cafe. All in all, this should be branded as a Hoilday Inn Express. And, no, a microwave oven doesn't turn a room into a suite. I suggest choosing the other Parramatta Holiday Inn. If I'd realised the problems in advance I'd have cancelled and swapped. It will be interesting to see what the new owners make of it when they've had a bit more time.

Great location. A number of cafes and restaurants within a 1-2 minute walk from the hotel. There’s also a large Westfield shopping complex about a 10-minute walk away, with even more restaurants and retail stores for your perusing. For those taking public transport, Parramatta train station is a similar distance (shopping centre and train station are side-by-side), which is an easy/flat walk to and from the hotel. During our stay, we were liaising with Claire, who was brilliant throughout. We had three rooms booked, and she looked after us all very well. The staff overall were friendly, and the rooms were renovated and modern. The buffet breakfast was not an overly large in selection, but a good amount of options to choose from.

I visit about once a month, and have been doing so for a long time. The staff are very welcoming and go out of their way to organise my booking in my preferred room. The suite is excellent. Always impeccably clean, and perfect for my requirements. The hotel is within easy walking distance to Parramatta’s CBD and restaurants. I intend to return each time my business takes me to Parramatta

We had a one night stay in Parramatta to attend a theatre show. Check in took a little longer than expected, but I understand there was training taking place. Staff seemed knowledgeable about the parking and surrounding area. We went to our room which was clean and comfortable. Welcome amenity was nice and welcome drink was a bottle of wine in the room. Spa bath wasn't that big and given the space in the bathroom, it could definitely be upgraded when the room is refurbished. I had emailed regarding Accor Plus member food discount ahead of our stay. Upon check out we were told a different price. Then we were told another price. Eventually we made it to the price I had been expecting as per earlier communication. I was told by a manager that the Accor Gold membership is a new thing they are offering benefits for. It was odd to me, as the program has been about some time. Also, I was the one explaining the ALL loyalty program and the Accor Plus Program (free membership and paid membership). Whilst they are linked, the food discount is only applicable in the 'Plus' membership, but there seems to be no uniformity across Accor properties and how they choose to offer/honour the discount. This is incredibly frustrating as a paying member as in every hotel you need to question their participation in the program and to what level (mains only, all food, not on kids meals), as they all seem to do their own thing. It is BEYOND infuriating. This is something Accor need to enforce across all properties. Overall, a comfortable and pleasant stay was had at the hotel, just some issues to iron out, as mentioned.

We stayed for four nights and really enjoyed our stay. Location was great. Woolworths and fast food options across the street. The service from Jack was excellent. He went out of his way to make sure me and my family were comfortable. Rooms were outdated but the suite was nice, and everything was well cleaned. Look forward to our next stay. Thank you Jack and team.