Originally booked Obel 64 on Belfasts riverside for a short stay to celebrate my husband's birthday. Had our transport, restaurants and itinerary for our trip all pre planned and most of it pre booked prior to arriving only to have a message late the night before travelling to tell us they moved our reservation to another location due to ”unforseen circumstances” no other explanation. St Thomas Hall was the opposite side of the city centre to where we should have been staying and there was apparently no other options for relocating us and it was also non refundable. I therefore spent the night prior to travelling, rather than getting a good night sleep, cancelling/amending all our travel arrangements for the whole trip, and reorganising our restaurants and itinerary. Although they upgraded our room to include an extra bedroom, I ended up spending much more money because of the additional transport and cancellation/amendment fees. The good bits - reception staff I spoke to to get key code was friendly and polite, accessing the apartment was easy, the apartment itself was spacious, modern and clean. I had organised a birthday package on arrival for extra which included prosecco, a cake, balloons and banners which was very nicely done 👍, the beds and sofas were comfortable and the bathroom and kitchen had everything we needed, there were some take away and sit in food establishments nearby including a mini coop, regular buses to city centre from bus stop just down from apartment. The not so good bits - no longer had the river view or the main attractions within a reasonable walking distance for my 9 year old son (which were the whole reason I booked Obel 64), ALL the internal doors were so loud/squeaky and no door stoppers provided to prop them open which was not so good through the night, there were only 2 pillows provided per double bed and may as well not have had any as they were so flat and thin, one of the bedroom door handles was loose and threatening to fall off, as the property is on a main road there was so much loud traffic right into the early hours and the windows didn't do much to dampen the noise (should have brought my ear plugs). Overall experience was very mixed. The apartment itself was comfortable enough and served the needs we had for our short stay, however, it's absolutely not the property or location I would have booked for our particular stay and having read other reviews it seems to be a regular thing which is very worrying and it was a very stressful experience. On that basis I'd be wary booking again.
36 Ulasan