Terokai Ulasan Tetamu Hotel di Franklin

Hampton Inn & Suites Franklin Berry Farms
4.7/593 Ulasan
Arrived very early morning after flight delays and things were OK. Checked in and given a handicap room; recommended by front desk at that time to come down first thing the next morning to try and adjust. Went to front desk this morning; 2 ladies - both extremely callous and candidly flippant. Sorry - we are sold out, no changes at all. For a facility of this nature, at this cost - completely unacceptable customer service, disappointing approach to a Hilton Diamond member. ZERO consideration or even looking at a computer. I will NEVER stay here again and will definitely recommend others against it. Excellent location, front desk quite rude, unskilled and lack of customer service in anyway. Again - I am a Hilton Diamond member for the last 7 years and was not even recognized for my status upon check-in, etc. Totally horrible.
Embassy Suites by Hilton Nashville South Cool Springs
4.1/5100 Ulasan
My family loves staying at this embassy when we come to TN to visit family. However, this last time I needed to extend my room so my elderly and limited-mobility mother would not have to wait in the lobby while from 11am-3pm while I finished my work day. She was watching my infant in the room. I was told by a very inconsiderate front desk worker that there was no way she could give me late check out because they were in the negative on our room type. She told me I would have to move out of the room and pay for a full day in a different room. Disappointed I returned to my room. The next morning I went back to the front desk to double check and two very pleasant front desk workers quickly extended my room with no hesitation and let me know it’s only $50 and would be much cheaper than paying for another day. Magically at check out the inconsiderate desk worker was back at the desk so I let her know I would be reporting her behavior. She proceeded to tell me that the other employee did the wrong thing and she was right. Then my bill on my room started to raise with random room rate increases after I had already checked out. I think this terrible employee saw that my room was extended and decided to mess with my bill. This is the worst embassy experience I have ever had.
Best Western Franklin Inn
4.1/5102 Ulasan
We stayed one night. The hotel felt like it used to be a different chain hotel that has been converted to a Best Western. Check in is in a separate building at the front of the property. Our room was on the second floor, no elevators are available. The room was good, and it felt like the bathroom area had been updated but not the rest of the room. There was a shower (no tub) and the sink had a touchscreen light mirror. The beds were comfortable and there was some noise from outside but nothing that bothered my sleep. The closest ice machine was out of ice at night, so I had to walk to a further one and the closer ice machine did have ice in the morning. Breakfast was very basic, pancake machine, eggs, sausage and other standard selections but very limited. This property was okay and I would stay again if the price was good.
TownePlace Suites by Marriott Franklin Cool Springs
4.4/592 Ulasan
Good stay. Room is super cute with the new updates. Good coffee good staff
Residence Inn Franklin Cool Springs
4.6/545 Ulasan
This hotel is in a great location, within walking distance of restaurants. They offered a free dinner on Tuesday night and free breakfast each morning. The hotel personnel are very nice and very welcoming on arrival. We did have a problem with the water temperature in our shower but they handled that immediately after we informed them. My one big disappointment was their bed! It was a king bed but fell to a gully in the middle! It was not comfortable and my husband ended up on the sofa. Their pillows need replacing also as they had a sweaty head smell. If they address these issues, which are big ones, it would be a good hotel. Afterall the job of a hotel is to offer a good night’s sleep. Without a good bed, it is difficult to rest well. We also noticed the carpeting near the elevator was worn so perhaps a redo of this hotel is needed at this time. Marriott is a good brand so I hope they will listen and address these concerns.
Hampton Inn & Suites Nashville/Franklin (Cool Springs)
4.3/564 Ulasan
While this hotel is clean and safe and the front desk staff are amazing, the housekeeping staff is very inconsiderate. At 7 am each morning, weekdays and weekends in July and they are SO loud in the halls, screaming down the hall to one another, playing music, singing etc. I’ve overheard them waking families with kids and small babies next door. The babies are inconsolable because of the loud noise and are now crying nonstop. The posted quiet time is until 9 am. It is not the place to stay if you have children and are vacationing in hopes of relaxing.

Frequently Asked Questions

  • Bagaimanakah cara untuk menempah hotel di Trip.com?

    Untuk menempah hotel di Trip.com, masukkan sahaja destinasi, tarikh perjalanan dan bilangan tetamu pada halaman. Kemudian, cari hotel yang tersedia dan pilih hotel yang ingin ditempah. Ikuti gesaan untuk memasukkan maklumat pembayaran dan melengkapkan tempahan.

  • Bagaimanakah cara untuk mendapatkan tawaran hotel di Trip.com?

    Terdapat beberapa cara untuk mendapatkan hotel dengan harga berpatutan di Trip.com. Anda boleh kecilkan hasil carian dengan menapis hotel mengikut julat harga pilihan anda, atau anda boleh isih hasil carian mengikut harga untuk melihat pilihan yang paling murah dahulu.

  • Di manakah boleh saya temukan tawaran hotel di Trip.com?

    Trip.com menawarkan pelbagai pilihan tawaran dan promosi hotel yang tersedia sepanjang tahun. Anda boleh cari tawaran istimewa ini dengan mudah di halaman tawaran kami. Selain itu, jika anda ahli program kesetiaan kami, anda boleh log masuk ke akaun anda dan terokai kadar diskaun eksklusif di halaman senarai hotel.

  • Bagaimanakah cara mendapat harga yang lebih murah untuk hotel?

    Kadangkala lebih murah untuk menempah hotel pada pertengahan minggu, tetapi itu bergantung pada musim.

  • Berapa banyakkah hotel yang tersenarai di Trip.com?

    Terdapat lebih 5,000,000 hotel di lebih 230 negara atau rantau di Trip.com. Belum buat keputusan hotel mana untuk ditempah? Layari laman kami untuk mendapatkan ilham!

  • Bolehkah saya membatalkan atau mengubah tempahan hotel saya di Trip.com?

    Itu bergantung pada polisi hotel dan tarikh pembatalan. Sila semak bahagian polisi halaman hotel yang berkaitan. Untuk membatalkan atau mengubah tempahan anda, log masuk ke akaun Trip.com anda, pergi ke "Tempahan Saya", dan ikuti arahan.

  • Bagaimanakah cara untuk menghubungi perkhidmatan pelanggan Trip.com?

    Anda boleh menghubungi perkhidmatan pelanggan 24/7 Trip.com dengan mengunjungi Pusat Bantuan di Trip.com dan menghantar permintaan. Anda juga boleh menghubungi mereka melalui telefon atau khidmat sembang, bergantung pada lokasi anda.

Maklumat Perjalanan Tempatan

Bilangan Hotel26
Bilangan Ulasan0
Harga TertinggiRM 1,965
Harga TerendahRM 1,468
Harga Purata (Hujung Minggu)RM 1,928
Harga Purata (Hari Bekerja)RM 1,537