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Terokai Ulasan Tetamu Hotel di Stevens Point

Econo Lodge Inn & Suites

Econo Lodge Inn & Suites

1.9/58 Ulasan
Absolutely the worse place I've ever had to endure a night at. The night started off with me having to complain to the front desk about the people next door to us being loud. First call to them was at 1:00 am then 2:00am and when I finally had it with all the noise at 4:00 am I demanded another room. Jeremy the front desk worker was very rude and unprofessional and had told me I should just stay in the room since I was checking out at 11:00 am anyway. After a few choice words, he finally gave me a key to another room. I finally moved to the room with my two young grandchildren got settled in and was woke by fire alarms. No one came to tell us what was going on and we finally got worried when the fire department showed up. I opened the door and realized the whole 1st floor was covered in smoke. I had to grab my two young grandchildren and try to find an exit out and still no one around to tell us what was going on. I called the next day and demanded a refund and was told the owners would give me a call back. 2 weeks later I'm still waiting.
La Quinta Inn & Suites by Wyndham Stevens Point

La Quinta Inn & Suites by Wyndham Stevens Point

4.1/5101 Ulasan
Great customer service, I should have written this review a year ago. I stayed here for ten days or so. Went home and had to come back due to a family member being in the hospital and later passing away. Staff was so helpful, I stayed for a month on second visit. They were very kind to me and when I was going to have to change rooms; worked out a solution. Treated me with great care and allowed my dog. There is a pet fee now but they were so helpful with everything and I wanted to thank them again. This was our third year in a row and we plan on visiting again at the end of the month.

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