Hotel Hot Springs di Hunan, China

I chose Harmona because I was specifically looking for a peaceful place to rest and sleep well. During check-in, I clearly informed the reception staff that I would prefer a quiet room away from other guests, especially families. Unfortunately, this request was not taken into consideration. I was placed on a floor surrounded by families and was woken up around 8 a.m. by extremely loud conversations happening across the hallway, where families were shouting and speaking loudly to each other between rooms. I was disappointed that the staff did not pay closer attention to my request, especially considering the purpose of my stay was rest and relaxation. The amenities were also quite underwhelming. Seeing Lipton tea served in China was surprising, and the general cleanliness standards did not meet expectations. There were used cups and instant noodle containers left in the hallway for two days without being cleared away. The room itself was not very clean either — there were marks on the walls and even a dead cockroach when I checked in. On a positive note, the hotel is located in a beautiful natural area, which made it pleasant for morning walks and jogging.

I really enjoyed my stay here. It boasts an excellent location right inside Fenghuang Ancient Town. The hotel provides convenient pick-up and drop-off service to the high-speed railway station. All staff members are polite, warm and always ready to offer help. They reply to messages super quickly. Highly recommended for travellers visiting Fenghuang.

Everything was perfect , this is the best hotel in Fenghuang . The concierge also supported us very nicely, providing a car to pick up us in the evening on the way back from the ancient town, since Didi was basically not operating. Also in the morning of our departure a car and drive was put at our disposal to reach the Fenghuang railway station . Thanks a lot for everything!!! Cheers Sergio and Elena

Very friendly and good hotel to stay in Furong Ancient Town! Me and my wife were very satisfied. It’s very close to the center of the Ancient Town and have hot springs on the roof also a small bar. And very convenient was that they assist us with any transportation we was needed during the staying here even in the city and transportation from train station and back to train station. Special thanks to staff of the hotel for their kindness 🩷

Staff are exceptional . Location is great . Hotel provided laundry service for free . Coffee machine got free was also very good . The staff at front reception are very friendly and happy

I chose this hotel for its simple yet elegant interior design, and after checking in, I was even more impressed by the service. Xiao Xue at reception was incredibly helpful, responsive, and open to feedback, making my stay even more enjoyable. I will definitely recommend this hotel to friends visiting Feng Huang.

One of the best room and it look exactly like the image. 恬恬 (tian tian) has superb service, she helped and answered my question very fast. And so are the rest of the staff too; prompt and fast. Good stay and very helpful. Place is clean and room service is awesome. Location is literally right beside the tourist sport. Below the hotel has good coffee and tea as well (cha yan yue se) 很好，如过你看到这个评论。可以试一试。

A hotel with a variety of hotspring available. The room is big and the service is pretty good.

Very unique hotel in the mountains with 10/10 service and friendly staff. Hu Lin, the hotel manager, went above and beyond helping us from pre-arrival (picking us up from train station) to taking us to the Aizhai Bridge, and arranging tickets to see an evening show. The hotel itself and rooms were incredible, very cozy and modern. Views from the room were beautiful too. Breakfast buffet was delicious too. Overall we highly recommend this hotel!