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Terokai Ulasan Tetamu Hotel di Hunan

Wyndham Grand Plaza Royale Peach Blossom Hot Springs Resort Hunan

Wyndham Grand Plaza Royale Peach Blossom Hot Springs Resort Hunan

4.8/51235 Ulasan
Check-in lady is really bad. She is so confused with using my credit card for authorisation. She was not welcoming at all. Very very stupid person. I asked her many times that i am first time here, and what can i do here? She just said to take a look at the map. I was not happy at all. She has no heart to make my stay in Taoyuan happy. However, the next day, lucky for me, two interns were very nice to show me around the whole estate. They were very patient with me, and my feelings changed about Taoyuan. I loved it. Then today, when I check-out, to my surprise, the same lady at the checkout again. That stupid person screwed up my check out and did bot return my authorisation credit to my credit card. She called me to say that the authorisation failed when i first checked in. Oh my god. This is really impossible! What made me angry was that she took ¥0.01. This give me problem with my credit card company. This stupid person make me hate my trip to your property. Beginning and end!
ZiShan Ecological Resort

ZiShan Ecological Resort

4.9/51317 Ulasan
Suoxiyu
I had an amazing stay at this resort! Lu lu was super helpful and made the experience seamless. The restaurant was great, especially for breakfast. The hot spring bath was a highlight - the staff made sure that the water temperature was exactly to our liking and provided hot tea and towels for our use. The grounds are well-maintained and beautiful. The only negative I could say is that they did not offer massage services when I stayed, even though it was advertised online. Maybe because it was the low season or because they forgot to update the listing?
Wyndham Grand Plaza Royale Hot Springs Fenghuang

Wyndham Grand Plaza Royale Hot Springs Fenghuang

4.8/51682 Ulasan
The hotel is very good with a nice big clean room. It provides shuttle bus service every hour between 7:30 am to 14:30 pm from hotel to train station. But no pick up service. The staffs are friendly and helpful. The problem is its location. Me and my friend arrived at train station after 6pm. There is no taxi waiting for you. We waited for 30 minutes and finally shared the taxi with another 2 people. After checking in , we had problem to find a taxi to go to the center of ancient town. Although the staff helped us to call the taxi , it took about 45 minutes for the taxi to arrive. If you can have enough time or you have car, I recommend you to stay here. Otherwise, I suggest you to stay in the center of town.
Mangshan Forest Hot Spring Hotel

Mangshan Forest Hot Spring Hotel

4.6/55147 Ulasan
酒店位於莽山森林公園（西門）步行約1.1公里的地方。 設施：酒店有無邊泳池，泳池（不是恆温），温泉，高温/低温汗蒸，中餐廳，小賣部，SPA，西餐廳，超市。 衞生：乾淨沒異味 環境：面山，酒店房間之間隔音不理想，因為環保原因，排氣扇會定時關閉，附近有瑤溪谷度假村，推薦嶺南九黎音樂餐館。 服務：酒店工作人員熱情好客
Phoenix Xueqingji Humanity Banshan Homestay (Phoenix Ancient City Branch)

Phoenix Xueqingji Humanity Banshan Homestay (Phoenix Ancient City Branch)

4.7/5811 Ulasan
Definitely the best hotel and home stay in Fenghuang. The experience was amazing. The hotel services and hygiene is a 10/10, the staff is so kind and always available. You can feel how big effort they put on the customer experience. By the way, lunch in their restaurant is probably the best in the whole town, amazing produce and cooking technique, the best way to try Hunanese food. The whole team was amazing, but our main host, XiaoYang “小杨”, was so incredible. He really makes you feel special, lever service in town 100% sure. Highly recommended.
YANYU ·YUNXI｜Humanistic Wabi-Sabi Aesthetic Designer • Jiangjing Private Hot Spring Resort Hotel

YANYU ·YUNXI｜Humanistic Wabi-Sabi Aesthetic Designer • Jiangjing Private Hot Spring Resort Hotel

4.6/5917 Ulasan
Location was fairly quiet but not an issue because the hotel provides a car to head to the main location. Also love that breakfast was provided. Room was unfortunately slightly dirty with lots of drain flies around. Air condition wasn’t also working correctly but that might be because of some settings issue. Good value but that’s about what you get too.
雲野有楓·微度假村落民宿

雲野有楓·微度假村落民宿

4.8/539 Ulasan
來談一下我跟朋友國慶期間入住的體驗。民宿的配套設施，屋內的結構、房間大小規格跟圖片上還是相符的，下面我要來説説服務跟體驗感。 我們是下午2點左右抵達民宿，開車上坡後就有2個分叉路口，標識（←接待中心、客房→）那個時候前台並不是很忙，我微信上諮詢也沒見回覆，我就打了前台電話告知要先前往接待中心辦理入住（1：個人認為這些細節應該在客人確定入住後第一時間以文字的形式把流程告知給客人而不是踩着剎車在坡上等你們客服微信消息），入住辦理的過程中收取了500元按金這個合理合規沒有問題，因為接待大廳跟客房是分開2個方向，所以我們又跟着前台的車子前往客房，停好車後，前台也看見我們有2位女士，大包小包並沒有主動上前幫忙拿行李，甚至房間的門都是用手指着告知我們是那個門，這都算了，畢竟都是女士，我們也能提得動。然後我們在房間整理一下後，就想着下午的餐食跟前台要了菜單後，我們告知他們晚上7點用餐，菜品也一併告知，我又主動諮詢前台下午還有什麼節目，於是前台就發了張圖片下午的節目表給我們，我們就自行走動，周邊逛逛看一看，到了飯點的時間應該6點45左右我們前往了餐廳，告知前台我們已經來了，可以上菜了。前台的回覆是我們沒有預訂，於是乎我拿出了微信聊天記錄給他們確定後我們在2樓露台區等待用餐，在此期間，我朋友已經在樓下付款了2杯美式和晚餐費用，我在吃完餐後用微信溝通要求買單結賬，他們給我發來了金額跟二維碼，我付款成功後告訴了我朋友餐費金額，我朋友還納悶我咋知道的晚餐多少錢？我説我買單了啊！她説她已經付過款了，我們就繼續聊天用餐直到吃得差不多準備走下樓跟前台去追討重複繳納的餐費。 前台小姐姐並沒有第一時間認識到自己的服務出了問題，只是第一時間告知今天客人較多，而且還説我們的桌號牌有從03桌挪動到05桌。可是我和朋友從上露台到用完餐一直沒動過桌號牌，一直在05號桌。前台人員還在説是別的客人動的，那麼我就想問問：既然你們知道這個的問題出現過並且後會造成誤會，為何沒在第一時間想辦法處理。比如：在客人下單後，你們在上餐具時就可以在系統裏標註桌號，或將桌號牌做成固定的不能隨意移動。 還有重複收費怎麼衹重複收取了晚餐的費用，咖啡是同時點的，同時付款的為何又沒被重複收費呢？不知酒店是否用的是兩個收費系統。總之，管理混亂，而且製作咖啡的太慢了，點單時只有我點了兩杯咖啡，沒有其他客人點單，客人是站在前台等候這兩杯來之不易的咖啡。如客人點單較多，這樣的速度能有好的服務嗎？！ 晚餐我們點的蔬菜是油麥菜，但服務員上的是清炒芽白，並説他們沒有油麥菜都上了芽白，我能理解因國慶客人較多，配貨不足，臨時改單，但做為消費者自己點的菜被更換了，不應該在第一時由酒店與我們溝通商量嗎？ 第二天，我們把房間打掃乾淨，我朋友連垃圾都幫他們清理到了一起，7.40左右我們收拾完前往接待中心用早餐並且退房，我在回去的路上，大概10點20左右我突然覺得退房的時候好像還有個按金500元衹字未提，按照我以往入住民宿的情況應該是退房後通知保潔員進行清掃檢查後第一時間退還按金，我當時在開車，我付按金的時候是用微信付款的，退按金的是來自於短訊，我就沒有注意看短訊，我就直接微信問的前台退按金，我説了一句你們民宿從不主動，都要問、都要催，他們的回覆也很不客氣，説因為要等保潔打掃完房間，然後我們在處理退按金，不可能您剛退房間，保潔還沒有打掃我們就把按金退回，那我們收按金就沒有任何意義了，互相理解一下，這是他們給我的回覆，我説我7.40退的房，現在10.19分，我還要等保潔打掃完？你們不應該第一時間處理嗎？這個客服就找很多理由説什麼這幾天都滿房，退房都是一批一批的，一般一個房間打掃完都要四五十分鐘，敢問一下你們滿房不滿房，我是在平台上看不見嗎？你們所謂的一批一批打掃難道客人都是軍事化管理在你們同意的時間內集體退房？還跟我説一間房子要打掃40—50分鐘。對，打掃的那麼仔細就是沒看見我床頭下面的一根和天下的煙，最後聊了半天，客服問我哪個房間。我呵呵的笑了，從我還沒入住起，我就備註了你們，你們卻沒有備註客人！你們客服所有的説辭都是在找藉口跟理由，這種價位的民宿客服的敬業精神真的有待好好培訓提高。
Sun Valley Ecological Park

Sun Valley Ecological Park

4.6/545 Ulasan
My parents' favorite hotel during our trip, although it is the cheapest. The hotel area is big. Room is big and proper. Hot spring is included. Service is amazing. The view from the room is great. The food is organic.
Dolton Changsha Spa Hotel

Dolton Changsha Spa Hotel

4.7/5714 Ulasan
每次來寧鄉出差都是住通程温泉酒店，通程温泉酒店有種家的感覺，很温馨。酒店規模大，設施齊全，服務員的服務很好，有很強的安全感，睡覺自然睡的踏實，舒服。出門在外就怕因為沒有安全感睡不好，這個是通程跟其他地方的小酒店不一樣的地方。各方面的服務很多。可以在酒店吃喝玩樂，非常方便。
Huitang Huatian City Hot Spring Resort Hotel

Huitang Huatian City Hot Spring Resort Hotel

4.7/51505 Ulasan
温泉體驗很好！温泉池種類多樣，水質清澈，温度適宜，有助於放鬆身心，酒店雖能看得出建造時間比較久了 但總體精緻整潔，設備完善，擺放陳設精美舒適，是酒店的一大亮點。酒店規模大，客房寬敞明亮且裝修豪華，同時配備有健身房、游泳温泉娛樂設施一應俱全，體驗感很不錯。酒店內的自助餐廳提供多樣化的美食選擇，早餐體驗也很不錯，菜色豐盛，品種多樣，整體體驗都很舒適

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Maklumat Perjalanan Tempatan

Bilangan Hotel36
Bilangan Ulasan19,154
Harga Purata (Hari Bekerja)RM 1,008
Harga Purata (Hujung Minggu)RM 1,059