Hotel Kolam air panas di Wilayah Okinawa, Jepun

Despite not able to get parking lot at e hotel, their staff showed us where we can park our car during our stay. On days when we did not require cleaning, they will still give a bag of new towels & mineral water. They even gave a can of coke too. This is definitely a PLUS points as we need to request for water in some hotel when we did not require cleaning. On their 2nd floor, they have common area for us to have our takeaway meals. They also have soft drinks, hot drinks, alcohol & ice-cream for you to help yourselves with, not forgetting noodles dinner service.... It would be good if e bath tub & shower area were separated. It will hinder my decision to stay there next time if I'm travelling with my parents.

I was very satisfied with the large facilities and the swimming pool at this hotel. The room was spacious, and both the indoor and outdoor pools, along with the hot springs, were very clean, making it a place I want to visit again. Although the breakfast area was a bit small, the food was absolutely delicious. I’d like to especially thank Ms. Jisun Kim, the Korean staff member, for her repeated assistance. However, during check-in, I was quite uncomfortable with the front desk staff member, HIGA, who repeatedly used the phrase ”as I said” while explaining things like the hotel parking. I hope this feedback helps with the hotel's future operations.

If I had the chance to choose again, I would definitely not select LEQU. The reason is that I experienced unfriendly treatment during check-in on December 20. While the female staff member at the front desk was very beautiful, her attitude was truly disappointing. 1️⃣ Our car was parked outside, so I asked if we could unload our luggage first. However, she firmly insisted that I complete the check-in process beforehand. 2️⃣ Regarding the parking lot, although it was located right next to the hotel, she handed us a confusing map. Since I couldn’t understand it, I asked her again for verbal directions. Her reluctant and unclear explanation only left me more confused. Wouldn’t it have been simpler to just say, “The parking lot is next door”? 3️⃣ Throughout the entire interaction, she maintained a sour expression. Did I do something wrong to deserve such an attitude? A bit of professionalism would have gone a long way. I have visited Okinawa many times, but this was the first time I encountered such unkind and unpleasant service. I always thought Japanese people were incredibly friendly, so this experience was genuinely shocking. I am also very disappointed in this hotel overall. It’s evident that staff training is severely lacking. Update: When we were checking out and about to leave with our car, we were informed that we needed to pay ¥10,000 for parking. We returned the car to the parking lot and went back to the hotel to clarify, only to find out that we didn’t need to pay at all. Why didn’t the front desk staff inform us of this during check-in? This oversight caused us unnecessary trouble, as we had to go back to the parking lot to deactivate the card. The entire experience was truly frustrating and disappointing.

Nicely located in Chatan Beach with AEON mall next to it and American village within walking distance. Rooms are well kept considering the older design. Good bed to sleep on. Also free milk and diapers for babies.

I was very happy to stay here, there’s pick up & drop off service at the airport, the staffs are very nice and kind, everyone provide me a lot of flavor. It takes around 20 mins walk to Kokosai Dori Street. If you rent the car, you can find the parking around there or park at the hotel with ¥1500/day and I think it’s easy to drive to ooutside the town. Although it’s surrounded by love hotel but I think I still feel safe. and it’s quite close to airport, it takes only 10-15 mins.

The hotel is comfortable, nice beach and good pool facilities. The breakfast has enough variation and good quality. For dinner or lunch there are plenty of good options very close outside of the hotel. However, for being a resort almost no services are included in the price and you have to pay for almost anything. For example, at the beach there is no place to seat and if you want a normal chair you need to pay. Similar thing in the outdoor pool with certain types of sunbeds. The access to the indoor pool/gym/onsen is also charged. For the price of the room and the type of hotel, I would expect these kind of services to be already included in the price to make it more convenient for the guest.

Feel like this room is smaller than general Japan’s hotel rooms. You can’t really open a luggage larger than 24inches unless your luggage are those front opening ones. I am travelling solo with a 20inches lugg so it’s fine for me but there is not much space for me to put my souvenirs(don’t wanna put them on the floor). If you got more than 1 large luggage and plan to buy lots of souvenirs, then you need to consider booking a larger room or other hotels. However, the bed was larger than it was shown in the pics. There is no wardrobe, you could hang your clothes on the rack. Room lowest temperature is 20 degrees so sometimes I still feel hot. Also, the other drawback is the fridge isn’t cold at all. Feels like room temperature so better not to put food inside!! Front desk can’t really speak English but they tried their best to help with everything so 10/10 for service! Please be aware that there is a machine on each floor that looks like coin exchange but it’s for VOD. I admit it’s my fault that I didn’t read the sign. However, front desk refunded after I explained the issue. Forgot my room key & gave me a new one without any charges. Service was better than many luxurious hotels👍🏻 Around 6 minutes walk to monorail and DFS mall. Hotel is very easy to find. Main place mall is just opposite the hotel, a few convenience stores nearby. Less than 10 minutes walk to local tour pick up spot. Didn’t try the hot spring and buffet breakfast but there are many restaurants in Main place mall. The neighbourhood is quiet and not as crowded as International Street.

I had a wonderful stay at the Orion Hotel in Motobu during my trip to Okinawa. The hotel is in a fantastic location, just a short distance from popular attractions like the Okinawa Churaumi Aquarium and the beautiful Emerald Beach. The surrounding views of the ocean and lush greenery were breathtaking. The room was spacious, modern, and immaculately clean. I particularly loved the balcony, which offered a stunning view of the sea—perfect for relaxing after a long day of exploring. The bed was very comfortable, and the amenities provided made my stay even more convenient. The hotel staff were exceptionally kind and professional. They were always willing to assist, whether it was answering my questions about local attractions or ensuring my room was perfectly prepared. Their hospitality truly made the experience unforgettable. One highlight of my stay was the hotel’s breakfast buffet. The variety of local Okinawan dishes and international options was impressive, and everything was fresh and delicious. The outdoor pool and spa facilities were also excellent and added to the overall luxury of the experience. I highly recommend the Orion Hotel Motobu to anyone visiting this part of Okinawa. It’s perfect for families, couples, or solo travelers looking for a relaxing and high-quality stay. I look forward to returning in the future!

Loved our own onsen right outside and view is amazing. Choose the club room, you won’t regret. Its right by the water so take the chance to have a light jog in early morning to enjoy the breeze and view. Will come back again!

Very clean and well maintained room and public bath. Not a lot if visitors during our visit so we had the public baths to ourselves. The included dinner and breakfast sets were decent but staff were too eager to sell add-ons items. View from room and restaurant was very good, with panoramic view of the beach n sea. Yukata rental was available at the hotel but not during certain time of day

Despite not able to get parking lot at e hotel, their staff showed us where we can park our car during our stay. On days when we did not require cleaning, they will still give a bag of new towels & mineral water. They even gave a can of coke too. This is definitely a PLUS points as we need to request for water in some hotel when we did not require cleaning. On their 2nd floor, they have common area for us to have our takeaway meals. They also have soft drinks, hot drinks, alcohol & ice-cream for you to help yourselves with, not forgetting noodles dinner service.... It would be good if e bath tub & shower area were separated. It will hinder my decision to stay there next time if I'm travelling with my parents.

I was very satisfied with the large facilities and the swimming pool at this hotel. The room was spacious, and both the indoor and outdoor pools, along with the hot springs, were very clean, making it a place I want to visit again. Although the breakfast area was a bit small, the food was absolutely delicious. I’d like to especially thank Ms. Jisun Kim, the Korean staff member, for her repeated assistance. However, during check-in, I was quite uncomfortable with the front desk staff member, HIGA, who repeatedly used the phrase ”as I said” while explaining things like the hotel parking. I hope this feedback helps with the hotel's future operations.

I was very happy to stay here, there’s pick up & drop off service at the airport, the staffs are very nice and kind, everyone provide me a lot of flavor. It takes around 20 mins walk to Kokosai Dori Street. If you rent the car, you can find the parking around there or park at the hotel with ¥1500/day and I think it’s easy to drive to ooutside the town. Although it’s surrounded by love hotel but I think I still feel safe. and it’s quite close to airport, it takes only 10-15 mins.

Feel like this room is smaller than general Japan’s hotel rooms. You can’t really open a luggage larger than 24inches unless your luggage are those front opening ones. I am travelling solo with a 20inches lugg so it’s fine for me but there is not much space for me to put my souvenirs(don’t wanna put them on the floor). If you got more than 1 large luggage and plan to buy lots of souvenirs, then you need to consider booking a larger room or other hotels. However, the bed was larger than it was shown in the pics. There is no wardrobe, you could hang your clothes on the rack. Room lowest temperature is 20 degrees so sometimes I still feel hot. Also, the other drawback is the fridge isn’t cold at all. Feels like room temperature so better not to put food inside!! Front desk can’t really speak English but they tried their best to help with everything so 10/10 for service! Please be aware that there is a machine on each floor that looks like coin exchange but it’s for VOD. I admit it’s my fault that I didn’t read the sign. However, front desk refunded after I explained the issue. Forgot my room key & gave me a new one without any charges. Service was better than many luxurious hotels👍🏻 Around 6 minutes walk to monorail and DFS mall. Hotel is very easy to find. Main place mall is just opposite the hotel, a few convenience stores nearby. Less than 10 minutes walk to local tour pick up spot. Didn’t try the hot spring and buffet breakfast but there are many restaurants in Main place mall. The neighbourhood is quiet and not as crowded as International Street.

The hot spa was nice but the staff didn’t seem like they knew much. Parking is confusing, I arrived early was told to park at the parking tower then was directed to park to a lot of the right. Had to tell them about my parking then they charged me 1800 yen. Note there’s a 800 yen parking lot across from the hotel.

フロントスタッフの対応は悪くないです 最悪なのは温泉のりっかりっか湯のスタッフの対応です 部屋着での来湯は遠慮している旨の説明もなかったのでかかとを怪我して不自由な主人と2人で行きました　ところが部屋着はダメと言われたため部屋に戻り着替えたのですが主人は足が痛いのでオレは部屋のシャワーで済ます そのため1人で行きました お風呂を済ませおひとり一本のサービスドリンクを主人の分までと2本手に取ったのを見た年配の女性スタッフが 凄い形相で泥棒呼ばわり スタッフ「ひとり一本ですよ」 私「主人の分です」 スタッフ「旦那さんは自分で取ればいい」 私は部屋着で来て着替えに戻った足の痛い主人の話をしました　すると別の女性スタッフは「このドリンクは宿泊客は対象外です」と言い放ちました 貼り紙にはそう言った説明もなかったにも関わらずですよ 私は飲み物が惜しい訳ではありません　スタッフのあの形相と強い口調の言葉　万引きでもしたかのように言われて最大の侮辱です　こんな屈辱受けたのは初めてです 仮に貼り紙にそう書かれていたのを見逃したのなら言い方がありますよね　「お客さますみません、おひとり一本までなんです」と言われたのなら納得します。その日は一日中イヤな思いで悔しくて悔しくて涙も出ました　　　　　　　　 もしこのホテルでの宿泊を検討されてる方いましたら強く反対します　他を当たることをお勧めします

If I had the chance to choose again, I would definitely not select LEQU. The reason is that I experienced unfriendly treatment during check-in on December 20. While the female staff member at the front desk was very beautiful, her attitude was truly disappointing. 1️⃣ Our car was parked outside, so I asked if we could unload our luggage first. However, she firmly insisted that I complete the check-in process beforehand. 2️⃣ Regarding the parking lot, although it was located right next to the hotel, she handed us a confusing map. Since I couldn’t understand it, I asked her again for verbal directions. Her reluctant and unclear explanation only left me more confused. Wouldn’t it have been simpler to just say, “The parking lot is next door”? 3️⃣ Throughout the entire interaction, she maintained a sour expression. Did I do something wrong to deserve such an attitude? A bit of professionalism would have gone a long way. I have visited Okinawa many times, but this was the first time I encountered such unkind and unpleasant service. I always thought Japanese people were incredibly friendly, so this experience was genuinely shocking. I am also very disappointed in this hotel overall. It’s evident that staff training is severely lacking. Update: When we were checking out and about to leave with our car, we were informed that we needed to pay ¥10,000 for parking. We returned the car to the parking lot and went back to the hotel to clarify, only to find out that we didn’t need to pay at all. Why didn’t the front desk staff inform us of this during check-in? This oversight caused us unnecessary trouble, as we had to go back to the parking lot to deactivate the card. The entire experience was truly frustrating and disappointing.

Nicely located in Chatan Beach with AEON mall next to it and American village within walking distance. Rooms are well kept considering the older design. Good bed to sleep on. Also free milk and diapers for babies.

If I had the chance to choose again, I would definitely not select LEQU. The reason is that I experienced unfriendly treatment during check-in on December 20. While the female staff member at the front desk was very beautiful, her attitude was truly disappointing. 1️⃣ Our car was parked outside, so I asked if we could unload our luggage first. However, she firmly insisted that I complete the check-in process beforehand. 2️⃣ Regarding the parking lot, although it was located right next to the hotel, she handed us a confusing map. Since I couldn’t understand it, I asked her again for verbal directions. Her reluctant and unclear explanation only left me more confused. Wouldn’t it have been simpler to just say, “The parking lot is next door”? 3️⃣ Throughout the entire interaction, she maintained a sour expression. Did I do something wrong to deserve such an attitude? A bit of professionalism would have gone a long way. I have visited Okinawa many times, but this was the first time I encountered such unkind and unpleasant service. I always thought Japanese people were incredibly friendly, so this experience was genuinely shocking. I am also very disappointed in this hotel overall. It’s evident that staff training is severely lacking. Update: When we were checking out and about to leave with our car, we were informed that we needed to pay ¥10,000 for parking. We returned the car to the parking lot and went back to the hotel to clarify, only to find out that we didn’t need to pay at all. Why didn’t the front desk staff inform us of this during check-in? This oversight caused us unnecessary trouble, as we had to go back to the parking lot to deactivate the card. The entire experience was truly frustrating and disappointing.

Nicely located in Chatan Beach with AEON mall next to it and American village within walking distance. Rooms are well kept considering the older design. Good bed to sleep on. Also free milk and diapers for babies.