Hotel Mesra keluarga di Bandar 6 Oktober

اشكر اداره ومطعم الهيلتون على حسن الضيافه والاستقبال والنظافه والاكل المتنوع شكر خلاص للشيف متولي الشيف محمد حسني الشيف محمود الشيف ساره الشيف عنياات وجميع التيم محمد عطيتو واحمد ماهر كريم مختار وامل عصام احمد علي هدير عماد لهم كل الشكروالتقدير

The hotel looks good and is well maintained, with spacious grounds and spacious rooms. My room was already a little tired/dated. The majority of the hotel staff were pleasant, though the operation felt a little chaotic and some staff on reception especially lacked high-end customer service skills that you would expect from a 5 star.

We stayed for 4 nights and first night we were happy with the hotel, room ambience etc. On the 2nd day when we came back to the hotel we noticed that the Air condition was not working and we called maintenance. The guy who came tried to fix it and after about 30 mins we were told he cannot fix it that day and will have to return the following day. He said he could get our room changed. As we had a long day and had an early wake-up call we said we will manage for that night as the thought of packing/moving was not ideal and was hoping it will be fixed. Following day we informed the reception before we went out and even got our travel agent to do the same. Sadly when we returned after a long day AC had not been fixed and there was no message to inform us that. However there were dust all over and not-closed panels on the ceiling instead. There was no messages to say they could not fix the AC too. So we called the reception however they kept the phone and did not even return the call in case they did not hear us. I went to the reception and informed as the guy on duty who told me it was fixed!!! I told him I will not come down from 4th floor if it was fixed. He then checked something on the system (and surely saw some remark) and so said they will change our room and he will send someone to assist us. I went back while a guy came in 2 mins! Obviously we wanted more time. So we asked him to stay for 10 mins or come back after 10 mins. He opted for the 2nd option. However after 20 mins as no one came we called the reception and reception answered the phone by saying ”my colleague will come now”. So it was obvious they can see our room number and knew why we were calling and it was also obvious our call earlier was cut deliberately. Luckily the room was in the same floor (4th floor) however we were given twin sharing beds instead of a double bed, which we had in the original room. Also the room was generally smaller, while the bathroom was not at all to the standard of the initial room we had. There were empty shampoo bottles etc. As it was quite late and as we were tired we did not press the matter after that. The hotel didn't even have the courtesy to apologise to us for not being able to give us a double bed! Similarly the hotel did not think to inform us or the travel agent that they could not fix the AC and that they would like to change our room until we went down to the reception! Lacked empathy and common courtesy BIG TIME and we were really disappointed.

Dengan penginapan di Bonne Vie Hotel di Bandar Raya 6th of October (Dream Land), anda akan berada dalam 4 minit memandu dari Mall Of Egypt dan 13 minit dari Mall of Arabia. Hotel ini berada 15.9 km dari Kompleks Piramid Giza dan 16.4 km dari Muzium Grand Egyptian.Kecapi pemandangan dari teres dan taman dan gunakan kemudahan seperti akses Internet wayarles percuma. Ciri-ciri tambahan di hotel ini termasuklah salun rambut dan gril barbeku.Di Bonne Vie Hotel, nikmati sajian yang memuaskan di restoran.Kemudahan yang ditampilkan adalah termasuk perkhidmatan pencucian kering/dobi, meja/kaunter hadapan 24 jam dan tempat simpanan bagasi. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah sebuah daripada 60 bilik tamu yang dihias secara berasingan, serta menampilkan dapur kecil dengan peti sejuk dan ketuhar gelombang mikro. Katil Select Comfort anda disediakan dengan cadar kapas Mesir. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, sedangkan Televisyen LED disediakan untuk hiburan anda. Kemudahan yang disediakan merangkumi peti besi dan surat khabar percuma serta telefon dengan panggilan tempatan percuma.

كان مكان رائع وموظفين محترمين جدا فندق غاية فى الهدوء والخصوصية , برشحه للشركات والاقامات الطويلة ＜ بالاضافة الى اماكن الاستمتاع بالعاب الاطفال وكذلك الحفلات الغناءية والجو العائلى المميز ,يوجد مطاعم متخصصة السماك للماكولات البحرية ,

Terletak di Sheikh Zayed City, Al Manzel Sheikh Zayed berada dalam lingkungan 15 minit memandu dari Mall of Arabia dan Smart Village. Vila ini berada 29.3 km dari Kompleks Piramid Giza dan 29.2 km dari Great Sphinx of Giza.Berseronoklah dengan peluang rekreasi seperti kolam renang terbuka atau gunakan kemudahan lain yang termasuk perkhidmatan rencam.Kemudahan yang ditampilkan adalah termasuk meja/kaunter hadapan 24 jam, tempat simpanan bagasi dan kemudahan dobi. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 12 bilik berhawa dingin yang menampilkan peti sejuk dan televisyen skrin rata. Sediakan makanan anda di dapur berkongsi/bersama. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program satelit disediakan untuk hiburan anda. Kemudahan yang disediakan merangkumi peti besi dan meja, manakala pengemasan disediakan setiap hari.