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5-bintang

JW Marriott Hotel Riyadh
3.9/548 Ulasan

JW Marriott Hotel Riyadh

Riyadh|9.8km dari pusat bandar
I am writing this review to make future visitors aware that the JW Marriot in Riyadh lied to me about laundry charges, removed them from my bill, then went back and charged my credit card without even consulting me. I recently stayed in JW in Riyadh for a business trip in September 2023. I have stayed there in the past with no issues. The hotel is okay in the sense that the rooms are modern and nice, but the service is always below par for Marriot. The reception is not always staffed or there is always a long line (even at hours when there isn't a checkout rush). The staff almost never understands what is going on or how to fix a problem. When you call for room service or anything, it always takes forever or no one responds sometimes. Most recently, I stayed there and got suspicious that my company laundry allowance was not being recorded in my bill (this is before check out). My company prenegotiated rates for my stay at Marriot, so I get two pieces a day for free. I went to discuss the matter of my laundry with someone in the front desk. After the typical waiting and being told they will review it and get back to me (the front desk person just candidly told me he didnt even know how to check in the system), I go back to the front desk and they assure me everything is fine. The guy tells me he verified in the system that I am receiving my company rate and that I will not be charged. Upon check out, there are all these laundry bills and I complain. They go into the system and assure me that they will remove them from the bill. They do so and I pay my bill without the charges and leave, thinking everything is fine. On my flight out of town, I get a random email from the hotel management saying that I owe a laundry balance and so they charged my credit card! I emailed them back explaining the situation, and that I have stayed there before. They said that at the time of booking they put it in the system not as a company rate but personal, and so I had to pay a week's worth of laundry. Without informing me, they just charged my credit card the full amount. No request, nothing, just auto charged it. Obviously I am going to contest it with my bank. Absolutely ridiculous that they wouldn't even just go back and fix it; I've literally stayed there a number of times. Not going back again...

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Sama Inn Hotel
3.9/56 Ulasan

Sama Inn Hotel

Riyadh
Stayed here for a few nights in Feb 2023 The hotel is right on the main road very busy, the hotel itself is very nice and beautiful, excellent lobby area and lovely rooms Checked it quite late arrived around 10pm, nice friendly concierge Staff who helped me checked in, nice lovely room twin room bottled water and tea/coffee making facilities available Rooms are Clean, Bathroom is clean too although the door was missing from the shower but wasnt a big deal Location: Its about 25mins from the airport taking a careem cost around 80 SAR in the late evening, its in the middle of a busy highway, there is a KFC, Hardees, Small supermarket, Tim hortons and few other cofee places around around 1 mins walk away, walk another 8mins or so further up there you have a Danube supermarket, Mcdonalds, Baskin and Robbins so plenty of places to eat The only downside is right opposite the hotels is a Starbucks and another supermarket, however its impossible to cross this road the only way to get to it would either take a taxi or walk 20mins just to get to the other side, not worth it to be honest, stick around to the shops which are walking distance away, Breakfast - Was great nice lovely selection and plety of choices hot and warm buffet, sausages, eggs, falafel, salads, western and arabic breakfast plenty of choices! There is a masjid nearby too about 1 mins walk away for prayer nice lovely small masjid! Definitely would recommend this hotel, however its in the middle of a high road so if you need to travel a bit tax costs may add up, best worth renting a car! Apart from food places nearby there is nothing much else to see, nice comfortable stay if you plan to be out most of the day

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Kindom Tower

Four Seasons Hotel Riyadh
4.4/561 Ulasan

Four Seasons Hotel Riyadh

Riyadh|0.47km dari Kindom Tower
كل الشكر و التقدير لكل طاقم العمل واداره الفندق على هذا المستوى الأكثر من رائع ، بكل صدق وامانه اقامتي كانت لمده ليله واحده فقط ولكنها تسوى عشرين ليله وتمنيت ان يكون لدي الوقت الكافي للتمديد . الاستقبال و الحجز : ١- بالرغم من قيامي بالحجز في وقت متأخر وعلى عجاله الا انه تمت خدمتي بشكل سريع و مبهر ومريح من قبل طاقم الحجز واخص بالذكر الاخت ملاك المسؤوله عن الحجوزات . ٢- مدخل الفندق و بهو الاستقبال كانا عباره عن رحله ممتعه يمر بها كل زائر ، فمنذ وصولك لمدخل الفندق و مرورك على البهو الجميل المليئ بالتحف والزهور و المعروضات من القطع الثمينه و الماركات العالميه حتى وصولك الى الجناح و انت تكتشف جمال التصميم الداخلي و الديكورات الرائعه . ٣- تم حجز سويت بريميوم ، السويت عباره عن تحفه هندسيه ابتداء من هندسه توزيع الاضائه مرورا بتحفه وذوق رفيع من الديكورات الداخليه و التحف الجماليه و اطلاله بانوراميه على مدينه الرياض كانت اشبه بلوحه فنيه من اطلاله الفندق . ٤- دوره المياه كانت قمه في الترتيب و النظافه ولا اكاد اذكر اي شي يتمناه او يحتاجه المقيم الا وهو موجود ، حتى ادق التفاصيل موجوده ومتوفره . اقرب وصف اجده يليق بإقامتي في هذا السويت هو ( اقامه يوميه في قصر ) فندق يستحق كل الاحترام والتقدير و من أجمل الفنادق في الرياض بلا منازع .
Park House
4.2/511 Ulasan

Park House

Riyadh|0.68km dari Kindom Tower
DON’T EVEN THINK ABOUT COMING TO THIS AWFUL HOTEL even if it’s the last place on earth. I have never been disrespected, ignored in any business establishment like this so called hotel suits. Read what happened and judge for your self. My reservation was confirmed by this hotel on Monday31 of January for three nights starting on Wednesday 2nd of February. I had no contact from the hotel representative and to make sure everything is alright, I tried calling. Unfortunately, the hotel number was disconnected. I thought that since my family are in their way from out of Riyadh I should go there and make sure and that’s where the show began. I arrived at 2 PM. At the front desk, a man eating a sandwich and yelling screaming at one of the workers was setting. I approached him and ask about my reservation. He confirmed and said it will be ready around 4 pm. I told him that it is stated that check in is at 3 pm. He said it depends. I sat in the lobby waiting. Then I heard the worker saying that two rooms are ready. Meanwhile, the man on the front desk was talking to a family saying that all booking are cancelled and the property has been closed due to maintenance. I quickly went to the guy and ask him about the situation. He said yes all bookings are cancelled. I tried to explain to him that you told me to wait and I heard the worker saying two rooms are ready. He said we closed the hotel. I instructed him to connect me with manager. He said I’m the manager and the owner and with a smile he said “surprised you right”. More that three families were in the lobby at that time. All came to see if this guy is serious. He told everyone that he’s the owner of the place and he cancelled all the bookings with a careless smile on his face. Now, I have been to more than 4 continents, visited numerous countries, and stayed in hundreds of hotels, motels, and homes, I have never ever in my life had seen a poorly managed property. I felt like the owner and the manager is intentionally belittling and controlling his clients because they paid have nowhere else to go. Among the people waiting was an old sick woman came from Qassim and was pleading to get a room that she paid for and the guy refused and said we closed the hotel for maintenance. Why I was informed to wait and then 15 minutes before check in I’m told that the hotel is on maintenance? How is the hotel on maintenance and I see family entering their rooms? What about the worker who said two rooms are now ready? Finally, why the careless attitude and unapologetic behaviour towards people coming to this place? My: stay away from this place even if it’s the last place on earth.

Lihat lagi

Al Faisaliyah Center

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King Saud University

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Riyadh International Convention & Exhibition Center

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Al Muhaidb Al Takhassosi Abaqrino
3.5/53 Ulasan
設施:老舊。空調噪音像拖拉機。 衛生:乾淨 環境:附近較繁華,對麪有麥當勞 服務:一般 最大的問題:攜程把酒店搞錯了,實際酒店根本不是這家,地址也不對!!!這裏叫阿姆海德的酒店有很多家,實際入住的是兩星級、連鎖酒店。。。攜程給的地址距離實際酒店大概幾百米遠,在馬路斜對麪。
Swiss International Royal Hotel Riyadh
3.8/512 Ulasan
I spent 2 nights here. When I first arrived, they gave me a free upgrade, which was nice. However, the location is very noisy. There is a lot of traffic noise. But is also a large construction site next door which had digging noises from sunrise to sunset every day. My room was ok, but the wifi signal was quite poor, and dropped often. On the 2nd day, I returned from dinner to find housekeeping cleaning my room after 7 pm, which is ridiculous. In their rush to finish, they forgot to replace the bath towels that they removed, and left their master keycard in my room. A half hour later, they were knocking on my door to retrieve the key card. This was a minor annoyance, more than anything. The issue that was not minor was how they treated me when I asked if they could print my departure COVID19 test result. At first they agreed, but the print out was extremely poor quality (it looked like a bad photo copy). When I requested that they try a different printer, they insisted that there wasn't one. When I asked where I could go to print myself, they called their manager. He agreed to print in his office (clearly the claim that there were no other printers in the hotel was a blatant lie). I waited in the lobby for the manager to return. After waiting 20 minutes I gave up, and returned to my room. Thirty minutes later they brought a good printing up to my room. This process should not have been so difficult. The bed was comfortable, the AC worked well. The underground parking garage was nice too. I doubt that I will return, when there are so many other options in Riyadh.
Fraser Suites Riyadh
4/564 Ulasan
جدا حلو الفندق وراقي وتعامل الموظفين جدا رائع وخصوصا مع الموظفه رؤى جدا انسانه راقيه وساعدتني في كثير اشياء احتجتها بالفندق والرياض كليا 🌹🌹🌹 وان شاء الله راح ارجع مره ثانيه عن قريب مع عائلتي. حبيت كل شي كان موجود بالرياض. وفي اماكن ما زرتها لازم اجي وازورها مره ثانية وبنفس الفندق اكيد
Ascott Rafal Olaya Riyadh
3.8/531 Ulasan
I just checked in around 7:30 pm with a fully paid booking , the lady at the reception told me sorry we only have one room available and its (smoking) , i told her but i dont smoke , i dont mind as long as the room doesn’t smell like smoke if it does i will want to change it, she said ( even if you want to change it, it doesn’t matter because this is the only room available) . I went to the room cause I’m tired and it smells very bad , no windows or balcony. I called them and they sent someone with air freshener. So I’m literally forced to stay in this room with no other options and no curtesy or mindfulness of my preferences. Very bad experience from the first 5 minutes I stepped in the hotel.
Al Muhaidb Hotel Apartments 24
3.1/51 Ulasan
清靜自在的酒店
Courtyard Riyadh Diplomatic Quarter
4/540 Ulasan
Attended meeting in the hotel , very friendly Al staff and super clean hotel , located in the diplomatic quarter , food was delicious and meeting room was well equipped and arranged. Hotel smells oud perfume every where , I recommend this hotel for business travelers .

Soalan yang Kerap Ditanya

Maklumat Perjalanan Setempat

Harga TertinggiRM 8,745
Harga TerendahRM 222
Bilangan Ulasan5,087
Bilangan Hotel5,341
Harga Purata (Hari Bekerja)RM 1,094
Harga Purata (Hujung Minggu)RM 1,059