Hotel berhampiran HEMA, Aartselaar

a very pleasant and well situated hotel. obliging staff ensured an enjoyable visit. a well appointed room that was clean, together with a bathroom that complemented. this is mmy second visit and i have no qualms about recommending it.

Hotel was clean and comfortable, and only a 1/2hr walk from city centre. Night clerk Berkay went above and beyond with late night service, ordering pizza when all local restaurants closed after late return from nearby event. Life saver!

Het personeel was vriendelijk en duidelijk. Het was een mooie kamer. Niet heel luxe, maar dat hoefde ook niet. Het bed was wel heel erg hard. Dat was wel erg tegenvallend, maar dat was ook het enige minpuntje.

Great clean hotel whit nice staf and amazing beds. Big shout out to the household the room was really clean. We stayed at the hotel for Tomorrowland the hotel is on an five minute walk from Antwerpen Central station l. We did not used the pool but for an 7 euros extra it was included with towels and bathrobe.

This was our second stay at August. Although we loved the first time, the second time left a lot to be desired for. The service level at this hotel is almost non existent. We arrived quite late after being stuck in traffic (around 9 PM), and we checked in and then around 9:15 came to the bar to look at the food menu. We were met with a very unfriendly waiter who had no interest in answering any questions about the menu or anywhere nearby to eat telling us that he had only been here for six weeks and didn't know anything, most importantly he did not tell us that the kitchen closed at 9:30 PM. So we deliberated about whether to eat at the bar or go elsewhere (bear in mind, there aren't many places to eat near by as they all seem to close early on a Sunday). When we came back at 9:30, the waiter told us that good that we wanted to eat but too bad the kitchen was now closed and he seemed to be taking a joy out of it. We were told by him when asked that there was no room service for food. Only drinks were served as room service. Considering it wasn't that late, this hotel should have some facilities in place for a light snack for guests. Also, at the reception, we complained that we were not told by the guy that they would be closing soon and they told us to try deliveroo. In the end my husband asked them if there was anything we could have that didn't need to be cooked, we were given some fruit which we ate and went to bed. I had written a complaint to their manager and they replied after 22:30 to tell me that if I was still hungry, the hotel actually does provide pizzas! News to me as I was told there was no food. No manager was to be seen and we never heard from anyone after I made a complaint about the incident. This spoilt our stay, especially when we had detoured to stay here. Our room was lovely. Although the room's bathroom door makes a lot of noise. Anyway, it would be great for staff to know the options they have for food for guests, someone should follow up after a complaint is sent and if there is no food option, perhaps the hotel should have a deliveroo account which can be charged to the room should there be any need to order food at 9:30 PM after kitchen closes.

2 rooms connected with a door was a great way to have a group of people of 5 together at all times! Both kitchens had everything you ever needed to make yourself a perfect meal. Oven/Micro, fridge, dishwasher, capsule coffee maker. Fully loaded with tools and dishes! The beds were terrific! Fluffy and smooth. The bathrooms were great, the showers had an overhead faucet and a handheld one. The pressure was perfect. The receptionists were well prepared and very pleasant, and we got all the info for a perfect stay. Only downside with having two rooms was that we couldn't figure out how to make the door between the two rooms open. So we used some clever engineering to solve this issue. We never asked about this issue, because we fixed it with a doorstopper of our own. The price for 3 night stay was very well perfect! Will definitely come back again.

Great place to stay! Centrally located, easy check-in/out, spotlessly clean (rooms cleaned daily), lovely and helpful staff, and very reasonably priced. We used the lockers on our last day to store our luggage, which was really useful. Will visit here again!

This is a really a nice four star’s standard hotel with good breakfast and excellent service from the check in front desk, just 2 minutes walking distance from Antwerp central station. This area is easier for any tourist visiting the city centre of Antwerp and even the China town is nearby. If you have to travel from there to France or Netherlands or Germany, there are a good railway connection every 1-2 hours. Really suitable for backpackers or some relaxing plan holidays