Pengguna Tetamu
28 November 2024
What a stunning place! From the entrance of the hotel right through to my room I was blown away by the vavavoom decor! (even the ladies loos have fab decor!) Friendly welcoming staff, who took us all the way to our gorgeous suite ( no elevator, so be prepared to climb stairs... but so worth it) The 3 bed suite is absolutely gorgeous. We'll equipped with everything you might need from kettle to iron! I loved the handwritten note on the newsletter very personal The beds are very comfortable, seating area was lovely, an all round perfect suite. So much so, we didn't want to leave the room! we had brought some Xmas crafts with us, so we opened a bottle of wine, made crafts looking out at the stunning views...priceless quality family time. We did drag ourselves away from the gorgeous room to visit the lovely spa. We really embraced its , clean and serene environment. It was really lovely and relaxing, and the robe fit which is always a bonus point for me! We also tried the restaurant, which sadly was very disappointing. the only downside of the stay. Food was bird size tiny tiny portions which left you looking for snacks afterwards! Very pricey for rediculous sized portions. However, the breakfasts were perfect. This did not affect our experience at all, it's down to personal choice. But if you do opt to eat in the evening ensure you have back up food with you for afterwards! Breakfast was lovely, the veggie sausage was really tasty, and the choices were perfect and varied. I loved EVERYTHING about my 2 day stay here. As a Director of Guest Relations, I find myself looking at everything, and the team here at The Elms certainly delivered an amazing, personalised experience for my family visit. I will certainly be taking some positive feedback with me to share with my team My expectations were very high before I arrived and they were certainly met and elevated when I reluctantly left. An amazing, friendly personalised genuine team await you here at The Elms. I can not wait to come back with family and friends. If you are reading this and thinking of booking , don't delay...book a stay! you will not be disappointed Thank you Elms team for a truly magical 2 days!
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