Hotel berhampiran Auchmill Pitches, Aberdeen

Brilliant hotel friendly staff and the bed was really comfortable

When I arrived in Aberdeen on Tuesday 11th April I needed somewhere to stay for one or two nights I've previously stated at this b&b before and was also recommend by another person I rung the door bell on the front door and asked if any vacancies for a room were available I was greeted by the male host no we haven't I asked any room's available later in the week no we haven't in such a Argonaut way not a great welcome into reception infront of other people staying there, I ended up buying a mobile phone in Aberdeen to find out this B&B had over 10 room's available from Wednesday onwards so I was lied to by the male host also spoken to in a horrible and nasty way and had to sleep rough in -12oc temperatures I live back in West Yorkshire I was due to travel home on Sunday 16th April via train and now find myself stuck in Aberdeen General Hospital with a infection in my face which could of been triggered off my the cold weather during the nights were I couldn't find accommodation like the OYO LOST GUEST HOUSE IN ABERDEEN saying no vacancies when I find out through buying a phone there were vacancies available quite shocking and disturbing To say I'm now stuck in hospital with no money and no way of getting home by any form of transport I live over 200 miles away and the worse part was the way the host spoke to me no we haven't any vacancies what's wrong with saying sorry we don't have any available at moment, shocking, disturbing, outrageous greetings after walking through the front door one B&B to really think about if need somewhere has friendliness is free nastiest isn't and it's cruel

A very basic hotel but clean. No fuss nor frills and if all you need is an economical hotel, this Holiday Inn is sufficient. A complaint though - we had accidentally left a portable car boot cover on the side street where our car was parked, in front of the hotel as we were trying to pack in our luggages. When we realised that we had left it behind, we called the concierge of Holiday Inn to inform them and if they could keep it aside for us to arrange a pick up. They informed us that indeed they had found it and kept it. However, when our friend arrived at the hotel that same afternoon to collect it, he found it thrown into a dumpster near the hotel. Regretfully, this incident has shed a bad light on the hotel and certainly leaves a question mark on its reliability.

Great place to stay very close to the station an shops getting everywhere is very easy to get to in the city would definitely stay there again

This is a nice hotel in a great location near Union street in the city of Aberdeen.The Wi-Fi was ok.The staff are really friendly and the room was clean and tidy.The bed was very comfortable.The bathroom in the room has a step to go in and out.Which I thought was a bit of a hazard.Breakfast was fairly good with hot and cold food.Overall a good stay and a great price as in the city of Aberdeen.The cleaning Staff were friendly too.

We stayed here for 2 nights as a family whilst my husband was working. The entrance to the hotel was lovely, a beautiful aroma in the air and very helpful staff on the reception. On entrance to the lifts, everything seemed clean and fresh. The rooms were large. We had a double and a single bed, and still had plenty room for a pram and our bags. The shower was powerful and hot which was lovely and fresh towels each day. There was a kettle with plenty tea/coffee to choose from. The beds were comfortable. There was a heating/air con remote however regardless of what we did, the room cooled at night time, waking our little one who likes to be snug as a bug. After night one, I left the room for it to be made up and although the room was cleaned - the bed was “thrown”together the way I could have done it myself. None of the covers were “tidied” under, making it like a fresh bed again for that evening which was disappointing. There were also a number of marks on the bathroom tiles and up on the ceiling which could have easily been sprayed and wiped down, I’m sure. Perhaps a little more attention to detail with certain things. There was an ice machine on our floor - didn’t work. However reception brought some up for us which was good. There is a lovely large bar area on entrance to the hotel. I was looking for somewhere to have a coffee on day 1 however was informed I could only have takeaway coffee as they didn’t open until noon. I found this a bit strange as there were a lot of business people with laptops who were instead sat on the couches outside the bar area when in fact, they could have had a comfortable seat with a coffee in the bar area. Maybe something to think about? It’s a shame as I had met up with a group of 6 of us plus our kids and we would have all ordered food and drink but instead had to make our way to Starbucks.

One of the coolest hotels I’ve ever stayed in! Loved the vibe, the food, the people. It’s beautiful and unique, with great history as well.

My husband and I have stayed here a few times with our golden retriever and we always have a lovely time. Hotel feels underpriced because the rooms are incredible, well-equipped, neat and clean. The location is brilliant. The breakfast is so good as well, with lots of variety. We love staying here. We always speak high about this hotel to everyone

First visit for us . 20mins wait for drinks.no steak available.potato skin starter was wrong, put back when returned they had only scraped the topping off and added the correct one and clearly reheated in a micro. One main meal didn’t arrive with others. A side of garlic bread came again heated in micro returned it and got replaced nearly after main course was finished. No Red Malbec Wine. No hurry to clear empty classes. Another table had been told that there was no pizza left! Also a table with young family when left there was food on floor and when it was set up for another 4 people the floor had not be swept. Asked to speak to the manager at end of night and he did not come near us! We had gone through to the public bar and the manager was going about there and he still did not approach us. Quality of the food was generally good but the above things I have mentioned let it down big time. Not sure if we will be back