Hotel 4 bintang Abu Dhabi

Долго пришлось уговаривать чтобы нам сделали раннее заселение и завтрак дали сегодняшним днем, т.к. улетали уже ночью, хотя мы были с детьми.Ну да ладно, объяснились кое как

Pros: 1. Friendly staff 2. Two 1.5 litre water bottles are provided every day, which was super nice because I didn’t have to buy water and carry it all the way up Cons: 1. Standard rooms are a few buildings away from the reception on the top (3rd) floor 2. When checking in, I was asked if I wanted a smoking or a non-smoking, and I said non-smoking. Perhaps I was misheard because of the mask, but the smoke stench in the room was very intense and the only window in the room opened at a roofless narrow wall, so that was the closest to fresh air I could get. However, when I checked in, I barely had time to check the room, so I didn’t notice any of these things. And by the time I did when I went back to the hotel, it was almost midnight. I tried to call the reception at around 11.40 but no one picked up, so I tried the room service but they didn’t pick up, either. And I don’t know if it was the smoke or what exactly, but the room felt haunted :D And no, I’m not joking. Room 709, if you’ve stayed there before. Oh, and when I first opened the bathroom door, I was welcomed with a horrible sewage stench. I somehow had to sleep amidst all this, which I did, around 1am. I woke up to pray Fajr at around 5am, packed my stuff, and never returned again. I went down to the reception and told them I tried calling but no one picked up and that I specifically asked for a non-smoking room and got a smoking one, instead. I also asked if I could get a room that is not at the third floor but I was told I had to pay more because all standard rooms are on the top floor. I explained that I can’t pay more, so I was given the key to 809, instead. Room 809 was way better, which makes me wonder why I was given the worst room as a first choice. Perhaps I was being punished for paying a discounted price.

For bedroom and kitchen it's quite huge but the Toilet shower has little room. I like the small of toiletries. Overall it's good.

Actually I think to leave the bad feedback for this hotel because of some things, I was expecting from this hotel, when I came with my mom i suddenly felt like the hotel doesn’t match with pictures in reality of this hotel and I was trying to cancel my booking but the trip come had some policy and the guy in reception was so polite and professional he change my room with very nice room with balcony face to the beach, my mom love that room and I change my mind. When we start to leave for few days I realize that it’s really nice hotel, people are polite and very respectful, always smiling and trying their best, the buffet was excellent, thank you chef for cooking delicious meal and we love that, we enjoyed a lot with my mom, breakfast amazing very fresh food and clean!!!! The room was very clean and the workers were very friendly and polite especially Mohammed was cleaning my room 514 he very friendly and so respectful with shining eyes!!!! My Mom love that place we enjoyed a lot and security was helpful and respectful!!!! Thank you guys we enjoyed a lot!!!! I would love to come back again maybe next time🥰特别感谢您们！服务特别棒！下次再来！

This is part of a chain with a more glamorous sister hotel in Dubai. It's a little tired compared to newer 5 star hotels in Abu Dhabi but has a pleasant lobby and beach. The pool area definitely needs upgrading in comparison with other hotels in the area. Not many facilities open at lunch time - the Sports Bar was shut so only outdoor options were at the Pool bar which had insufficient staff and seating. Our room on the 7th floor was excellent but no housekeeping! We returned to the room at 5pm to unmade bed and no fresh towels. Not what we expected for 5 star accommodation.

Requested for connecting rooms and the hotel was nice to provide. Super spacious plus there’s a living room area in between the connecting rooms. Nice stay.

Tetapan hotel agak lama... anda hanya boleh mengecas barangan elektronik anda di tempat tertentu berhampiran meja ”pejabat”... Pengemasan tidak diambil berat ... pintu saya dibiarkan terbuka ketika saya keluar dan mereka datang untuk membersihkan bilik ... Restoran sangat bagus… gim juga bagus… tiada bilik wap dan sauna… Kakitangan mesra dan membantu… tetapi panggilan ke kaunter penerimaan tetamu sangat sukar untuk menghantarnya…

خالص الشكر للأخت Lilia موظفة الاستقبال على الحرفية والأداء العالي والمميز لما تتمتع به من استقبال مميز لجميع النزلاء وبابتسامة جميلة واستقبال دافئ يشعرك بالطمأنينة والسرور من أول دخول الفندق مما يجعل النزلاء يشعرون وكأنهم بين أهلهم وليس نزلاء أو ضيوف ولباقتها وحرفيتها في حل أي مشكلة تواجهك اثناء فترة البقاء في الفندق كما أخص بالذكر شكرا وعرفانا الأخ محفوظ المسئول والمدير لمطاعم الفندق لبشاشة وجهه وتعامله معك كأنه صديق وهو بالفعل ما حدث لقد أصبح من الاصدقاء في أبوظبي بعد فترة الإقامة في الفندق لما وجدنا فيه من بشاشة وحفاوة لقاء وتناوله لأي طارئ أو شكوي حتى لو كانت صغيرة وجهوده وتفانيه في العمل واستقباله المميز لجميع النزلاء باختلاف جنسياتهم والعمل على تلبية جميع الطلبات بكل صدر رحب. ولا ننسى المدير العام السيد – أسامه إبراهيم والأخ مصطفى في الاستقبال.

Hotel w adalah kejutan yang menyenangkan. Biliknya sangat besar dan laut di luar. Matahari terbenam dan matahari terbenam sangat indah. Sangat menyenangkan untuk minum di balkoni kecil dan meniup udara. Perkhidmatan ini sangat sangat baik. Pada asasnya, tidak ada yang salah dengannya. Lokasinya sangat dekat dengan pelbagai taman, pendek kata, saya sangat berpuas hati.

My wife and I stayed here for our wedding. We have a great experience staying here. Ms. Ednalyn of the reception was very accomodating and shes all about great customer service and makes good rapport with guests. I highly commend her. Thank you Royal Rose Hotel!