Villaggio Hotel Abu Dhabi

Ulasan Villaggio Hotel Abu Dhabi

Villaggio Hotel Abu Dhabi

Al Salam St - E19 02, Al Nahyan, Abu Dhabi, Amiriah Abu Dhabi, Emiriah Arab BersatuLihat Butiran Hotel
Villaggio Hotel Abu Dhabi
Villaggio Hotel Abu DhabiVillaggio Hotel Abu DhabiVillaggio Hotel Abu Dhabi
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Ulasan Tetamu

7.7/10
Good
72 ulasan
Ulasan yang disahkan
Location7.9
Amenities7.4
Service7.1
Cleanliness8.2
Tapis mengikut:
Susun mengikut:
All reviews(72)
Positive reviews(58)
Reviews with photos/video(10)
Great service(13)
Awesome stay(11)
Awesome amenities(5)
Negative reviews(14)
Alaa Abouatta
Standard Queen Room –Non-Smoking
Daftar masuk pada Okt 2025
Family
1 ulasan
2.5/10
Disiarkan pada 9 Nov 2025
I recently stayed at this hotel and, unfortunately, my experience was disappointing due to the rude and unprofessional attitude of the duty manager. Instead of addressing my concern with courtesy and understanding, the manager responded in a dismissive and disrespectful manner, which left a very negative impression. A hotel’s true quality shows in how it handles its guests when issues arise — and in this case, the lack of empathy and professionalism was unacceptable. I hope management takes this feedback seriously and ensures better training and accountability for their staff, as the location and facilities have potential, but the service needs significant improvement.
Abdo
Standard Queen Room –Smoking
Daftar masuk pada Sep 2025
Family
13 ulasan
8.0/10
Very good
Disiarkan pada 10 Okt 2025
Review for Villaggio Hotel, Abu Dhabi: Our stay at Villaggio Hotel Abu Dhabi was truly pleasant. The atmosphere felt just like home — warm, comfortable, and relaxing. The facilities were more than enough to meet all our daily needs, making our stay smooth and convenient. The reception staff were friendly, welcoming, and always ready to help with anything we needed. Overall, it was a great experience, and I would definitely recommend it for anyone looking for a cozy and well-equipped place to stay in Abu Dhabi.
Guest User
Superior King Room - Non-smoking
Daftar masuk pada Jul 2025
Solo traveler
2 ulasan
7.0/10
Disiarkan pada 18 Ogo 2025
Reception is far building passage could be improve no body at entrance to guide where to park and enter . Noisy rooms can hear your neighbors.no view from window
HR Eman
Deluxe Twin Room –Smoking
Daftar masuk pada Okt 2025
Business traveler
5 ulasan
2.0/10
Disiarkan pada 24 Nov 2025
I was on a business trip and made two fully paid, nonrefundable bookings at the same hotel (around 1,500 Bahraini Dinar). Due to an emergency, I had to check out after one night as my meeting was canceled because the team leader passed away. I explained the situation to the hotel and provided evidence, but did not receive any refund, unlike previous experiences with other hotels.
Guest User
Deluxe King Room - Non-smoking
Daftar masuk pada Mac 2026
Booked for others
9 ulasan
7.5/10
Disiarkan pada 9 Mei 2026
Once again issues with check in and check out time
AnnaTheTraveller
Superior King Room - Non-smoking
Daftar masuk pada Feb 2025
Couple
68 ulasan
10/10
Outstanding
Disiarkan pada 8 Mac 2025
Hotel is very nice..Have private parking for their guests.Hotel staff are very accomodating and friendly. It's a very relaxing and peaceful stay. Hotel staff treat guests with respect and good treatment.
Jawapan daripada Pihak Penginapan: Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,Room Division Manager
samawax
Junior Suite King –Smoking
Daftar masuk pada Ogo 2025
Solo traveler
2 ulasan
5.0/10
Disiarkan pada 1 Okt 2025
I ask several times to fix the hot water for the shower and no one respond
Kingj3rr
Superior King Room - Non-smoking
Daftar masuk pada Okt 2025
Solo traveler
10 ulasan
4.0/10
Disiarkan pada 14 Nov 2025
Will not be coming again. Hotel is very weirdly build.
Aly only one
Deluxe King Room - Smoking
Daftar masuk pada Jan 2025
Family
3 ulasan
3.0/10
Disiarkan pada 3 Feb 2025
The service too badly plus the place no clean
Jawapan daripada Pihak Penginapan: Warm greetings from Villaggio Hotels and Resorts.It is with great apprehension and regret we received your feedback regarding your recent stay with us.On behalf of the management, we would like to extend to you our sincerest apologies for the inconvenience this might has caused you.As part of our drive to resolve and prevent such issues, we have already forwarded your comments to the concerned department for action. We will surely take a number of measures and will make every effort to ensure that this issue will not happen again in the future.We thank you for bringing this matter to our attention. We greatly value your constructive feedback about our services, and please accept our apologies once more.We certainly do not wish to lose you as a valued customer. We are confident that a future visit will better reflect our commitment to customer satisfaction.Again, we highly appreciate your support, and we look forward to welcoming you back to Villaggio Hotels and Resorts.Kind regards,Room Division Manager
Guest User
Deluxe King Room - Non-smoking
Daftar masuk pada Feb 2026
Solo traveler
25 ulasan
10/10
Outstanding
Disiarkan pada 26 Mac 2026
Friendly Staff. Affordable rate
Oscar Almenario
Deluxe King Room - Non-smoking
Daftar masuk pada Mei 2025
Family
2 ulasan
8.5/10
Very good
Disiarkan pada 10 Jun 2025
Location is very near the city center. I will recommend to my friends this hotel .
Jawapan daripada Pihak Penginapan: Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,Room Division Manager
Guest User
Standard Queen Room –Non-Smoking
Daftar masuk pada Dis 2024
Traveling with friends
14 ulasan
6.0/10
Disiarkan pada 9 Jan 2025
The hotel has no left, so had to climb with my luggage to 3rd floor. Has nothing around. Also the window had no view but gray wall. It’s all surrounded by walls. Felt suffocating.
Jawapan daripada Pihak Penginapan: Warm greetings from Villaggio Hotels and Resorts.It is with great apprehension and regret we received your feedback regarding your recent stay with us.On behalf of the management, we would like to extend to you our sincerest apologies for the inconvenience this might has caused you.As part of our drive to resolve and prevent such issues, we have already forwarded your comments to the concerned department for action. We will surely take a number of measures and will make every effort to ensure that this issue will not happen again in the future.We thank you for bringing this matter to our attention. We greatly value your constructive feedback about our services, and please accept our apologies once more.We certainly do not wish to lose you as a valued customer. We are confident that a future visit will better reflect our commitment to customer satisfaction.Again, we highly appreciate your support, and we look forward to welcoming you back to Villaggio Hotels and Resorts.Kind regards,Room Division Manager
Guest User
Deluxe Twin Room - Non-smoking
Daftar masuk pada Jun 2024
Family
9 ulasan
2.5/10
Disiarkan pada 13 Jul 2024
It is very old , breakfast is one if worst buffet i ever see.
Jawapan daripada Pihak Penginapan: Warm greetings from Villaggio Hotels and Resorts.It is with great apprehension and regret we received your feedback regarding your recent stay with us.On behalf of the management, we would like to extend to you our sincerest apologies for the inconvenience this might has caused you.As part of our drive to resolve and prevent such issues, we have already forwarded your comments to the concerned department for action. We will surely take a number of measures and will make every effort to ensure that this issue will not happen again in the future.We thank you for bringing this matter to our attention. We greatly value your constructive feedback about our services, and please accept our apologies once more.We certainly do not wish to lose you as a valued customer. We are confident that a future visit will better reflect our commitment to customer satisfaction.Again, we highly appreciate your support, and we look forward to welcoming you back to Villaggio Hotels and Resorts.Kind regards,Room Division Manager
Guest User
Deluxe King Room - Smoking
Daftar masuk pada Sep 2024
Couple
1 ulasan
9.0/10
Great
Disiarkan pada 11 Okt 2024
Honestly, you gotta love to hate them with their security guards and policies. However, they were strict for my own safety and well being…overall extending another night 😊
Jawapan daripada Pihak Penginapan: Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,Room Division Manager
Israel T Aquino
Standard Queen Room –Smoking
Daftar masuk pada Feb 2025
Couple
22 ulasan
10/10
Outstanding
Disiarkan pada 9 Mac 2025
Nice hotel and beautiful resort and bar
Jawapan daripada Pihak Penginapan: Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,Room Division Manager