Hotel berhampiran Home Essentials, Accra

Management and staff were professional and nice.

Nice place to stay as usual with a clean swimming pool to relax. The breakfast buffet is amazing where you have a real variety of choice. Little concern was the fact that Trip room description doesn’t match with the hotel room description. Trip mentioned 1 queen bed and 2 single beds while the room was just 1 queen bed. Apparently they mentioned it to Trip many times as other clients had the same issue. I had to pay additional USD 50 to get a room with 2 beds.

Kwarleyz is a fantastic place to stay in Accra! The hotel is beautifully designed, luxurious, and very comfortable. The staff is incredibly friendly and attentive, making sure every detail is perfect. The rooms are spacious and clean, with great views, and the rooftop pool is a highlight. It’s also in a great location to explore the city. Highly recommended for anyone visiting Ghana!

Dear Management Team at The Cabin, I am writing to express my extreme dissatisfaction with my recent stay at your hotel. I had reserved and fully paid for a suite with a king-sized bed two weeks in advance of my arrival. However, upon checking in, I was given a 1-bedroom apartment with a small double bed – a stark difference from what I had been promised and paid for. This substitution was both unexpected and completely unacceptable. What compounded this issue further was the lack of effort or willingness from your management team to rectify the situation. Despite the clear mistake on the hotel’s part, the management refused to even come to the front desk to address the issue directly. Instead, your receptionist was left to apologize on your behalf, which unfairly placed the burden of the mistake on someone who clearly had no power to correct it. This is a glaring example of poor customer service, where your management team could have taken responsibility and demonstrated that guest satisfaction is a priority at your hotel. Not only did I not receive what I paid for, but I was also given no form of compensation or apology for the inconvenience caused. A simple gesture like a fruit basket or an acknowledgment from the management could have helped mitigate the negative experience, but instead, I left feeling frustrated and dismissed. This experience reflects a serious failure in both communication and customer service. I would not recommend The Cabin to anyone who expects to receive what they have paid for and to be treated with respect as a guest. I hope you take this feedback seriously and make improvements in how you handle similar situations in the future. It’s unfortunate that a stay I had looked forward to was overshadowed by your hotel’s failure to meet basic expectations of hospitality. Sincerely, C. Simms

Lively garden and a great pool. You can swim lengths in the pool and there is a small gym with everything you need. The staff are very welcoming and there is a fantastic barrista with an artistic flare. The hotel is an 15 min drive to the university, and not too far from town. Good restaurants nearby too.