Hotel berhampiran Museo civico Acerra, Acerra

We have been using the services of this hotel around ten years, twice a year, and always having a smooth check in and check out, very good room cleanliness and services. The buffet breakfast and the morning hotel taxi service to CIS area included in the package, are the two top services of this hotel.

I was here on business in May for two weeks and was pleasantly surprised by the elegance of this hotel. Upon arrival at this regal hotel the manager greeted me in English once he knew I wasn't Italian. He went out of his way to accommodate me in getting into my room. The room were very clean and decorated elegantly. Just perfect for my 2 wk stay. Each night I would sit in the Lobby/ great room/ Bar and admire the beautiful surroundings along with the people watching. The Bartender Lucianno was very pleasant to talk too. The Hotel Manger was always friendly and treated me with respect, kindness and consideration. The Hotel is surrounded by concrete walls, shrubs and metal fencing. They also had a security system set in place at the gate. I felt very safe there. The hotel came with NaBoo Spa and I took full advantage of their services with several massages, steam rooms and pools. The Manger at the NaBoo spa that spoke English, beautiful lady with Long Black Hair (wish I could remember her name) was very kind and considerate to my needs. She always explained everything in detail and gave me a tour of the Spa. I definitely took advantage of the services there with a hot stone massage by Rosanne, a destress massage, steam rooms, saunas and pool area. The pricing was very reasonable. I consider this a world class spa with professional staff. My company will be doing business in the area for the next 4 months and I let them know that this would be the place to book my colleagues. Can't say enough about this hotel and can't wait to come back in September.

The hotel is very new. The location is away from the city center (which I prefer). Our room was spot clean and included a fridge and safe. The immediate area has everything you need. Lots of places to eat nearby. Free parking inside a gated area is a plus. The staff was friendly and helpful.

La zona è un ottimo compromesso tra luoghi costosi e zone poco raccomandabili, letteralmente dieci minuti a piedi dalla stazione e mezz'oretta dal centro (noi siamo sempre andati a piedi senza problemi). Camera pulitissima, impeccabile, nuova e con tutto l'occorrente, direi anche silenziosa perche affacciava su un cortile interno . Carina la terrazza. Check in rapido e risposta molto celere al telefono quando siamo arrivati. Una menzione speciale per la signora che faceva le camere la mattina,perché è stata gentile, ci ha dato molti consigli ed è evidente il suo impeccabile lavoro. Super consigliato!

Firstly the good things, this hotel was kept very clean and the staff were all very friendly and did help with the issues we experienced. The negatives: on arrival our room wasnt ready, we had left home at 07.30 in the morning, and arrived at the hotel 17.30, so an exhausting day travelling (as flying usually is) so to find that the room wasnt ready was not a great start. We had to sit in reception for approx 45 mins waiting. But the main problem for us was that the air conditioning was broken while we were there. The room we were in was on the ground floor, there was no pavement on the street outside so we had cars driving and parking right outside our window. Due to the broken air conditioning we needed to keep the window open to try to get some airflow, but this meant we had all the street noise and traffic fumes coming into the room. The hotel did move us to another room on a higher floor so we were away from the traffic fumes, unfortunately this room had the sun shining in all day and was even hotter than the first room. Again the staff were helpful and found us a fan to use which did help a bit. Our first room on the ground floor was not as nicely decorated as the second room, the first room was tatty and basic, so I think it will depend which room you get allocated as to how nice the room is. We had read reviews that the area is not nice, it was so much worse than we could have imagined - I have never seen so much rubbish piled up, its grubby, dirty and smelled of urine. I had thought a 25-30 minute walk into Naples would be ok, but we only did it once. Got the train thereafter to avoid the disgusting streets on the way in. The trains are surprisingly clean and pleasant compared to walking, once you work out the ticket system. The train station is approx a 10 minute walk from the hotel. There arent many place to eat near to the hotel, and they dont open in the evening until later around 8pm, which is later than we are used to. The hotel food was expensive was quite revolting, we only ate there once. They served a weird cold courgette dish and hard cubes of potato as the vegetable sides. So the rooms, the food, the broken air conditioning and the area surrounding the hotel spoilt our holiday. This was our first holiday together as a couple and we wanted it to be special so its doubly disappointing that the hotel was such a let down. If you want to visit Naples, I would suggest avoiding this hotel, find one closer to the centre where you can wander out of your hotel and be right in the heart of Naples, with all its eateries and coffee shops on your doorstep.

Couples visit to Naples. Location - Good location just by the main train station (you can get Alibis straight from airport) with excellent transport links into main area of Naples via the Metro and beyond to Pompeii / Sorento etc. The immediate vicinity is a little rough but you can access the Hotel straight through the station so you don’t need to walk the local streets if you don’t want to. Head to baggage drop area in the station and continue on and take a right and it is signposted. Service - Good. Quick and straightforward. Checking in was literally 5 minutes if that and check out was 2 minutes. Staff friendly and polite. Hotel reception - clean tidy and modern. Hotel room - Superior double with a balcony. The room was clean and tidy and modern. Small TV, small mini fridge. Kettle with Tea included (no coffee tho) bathroom was clean and tidy. Bed a little hard and air-con stopped working during stay on the last night. Food - didn’t have the breakfast as couldn’t be bothered but had the breakfast room on the Sunday and it was good enough for a small bite. Would we visit the hotel again or recommend - it’s good value for money and once you know how to use Metro etc it’s a decent base for a really good price. Expect 3 star standard and you will be happy.

Hidden gem with spectacular views over the ocean. Restaurant is one of the best places we’ve ever been to!

We chose this Inn because of the location and we wanted a relaxing break to start our vacation. The staff at the hotel are wonderful. Raffaello at the front desk makes you feel like family and he takes care of everything you need. We booked the package that included dinner, cooking class and vineyard tour with wine tasting. Dinner was served in our room in takeout containers with a bottle of wine. It was tasty and we were glad to be able to eat in our room after a long day of traveling. We walked to breakfast and were amazed at the views from the vineyard where breakfast is served. Had a great breakfast (we ate too much!) and then took our cooking class with Helena which was fantastic. We made homemade gnocchi which we later got to eat for lunch. The vineyard is beautiful and we thoroughly enjoyed our tour. We then had wine tasting with Carmelo which was also very good paired with our lunch. We then spent time at the Inns beautiful pool on the roof. Our stay was amazing and just what we needed! Only con was that we are too much food because it was very good! This is a perfect place to stay if you want to relax and get away from the hustle and bustle!