Hotel berhampiran AyerHayl GreenArea, Addis Ababa

It's quiet here and the people are very friendly.

Good staff and friendly , clean rooms , the food they provide is excellent you can try enjery felefel they make it soo good , if you have any problem in the hotel you can talk directly to the admin he will happy to solve this problem. Enjoy in the hotel .

It was a small, the room doesn’t have windows but I guess at this price point, you can’t complain if all you’re looking for is just somewhere to sleep.

亞的斯華人酒店天花板，設施齊全，基本足不出戶就可滿足所有需要，房型看朝向和配置，設施較新，酒店全中餐，一樓二樓餐廳含包間，有中式spa，樓頂健身房可眺望亞的斯城景，旁邊有足球場可觀看現場比賽。

I stayed at Holiday Hotel from 22 to 29 December. The staff were phenomenal. Many amenities to include airport shuttle, free breakfast, room service, laundry service, and a wonderful restaurant and bar. The room was clean and had modern amenities. Bed was very comfortable. I was treated so well for my short time there. If someone wants to support small business while getting all of the perks of a chain hotel, I recommend Holiday Hotel.

This is my second time staying at Ramada but It is my first time at the breakfast buffet on the first floor. When I entranced the breakfast buffet this morning. A gentleman named “Besufkad” greeted me with the biggest smile you have ever seen in Addis Ababa. After I sat down I went to the coffee counter to request for a cup of cappuccino. I remembered that the same gentleman was doing his paperwork. He immediately acknowledged me and promise me a good cup of coffee. 2 minutes later, Besufkad came with the personalized cup of coffee with my name written on the milk froth! He might have know from the restaurant guest list when I mentioned my room number at the beginning for the cheque! Oh well, the breakfast choices were nice and the omelette with chili was my thing! I was in the buffet roughly for an hour or so. I have noticed how awesome Besufkad was to the other guests. He was very helpful and always have his big smile on his face throughout the hours. What a great hospitality and genuine service he provides for his guests. Besufkad, Thank you very much for a great experience staying at this Ramada! You actually made my day :)

The place is ok for a night or two, especially if you are on a layover. It's conveniently located in Bole close to the airport and to some restaurants and bars. Complementary airport shuttle 24/7. Breakfast is available but limited. The rooms are ok. They are clean but desperately need renovation. In my room, the floor was full of scratches and the color was coming off, the furniture was old and partly broken, the curtains had holes, bedsheets and towels were almost falling apart. Still, for a night it was ok if you don't have high expectations and cleanliness matters more to you. What I didn't like was that I booked a suite room (Genius upgrade from booking.com) but upon my arrival I was given a standard room. The reception didn't inform me about that, I just noticed when I entered the room. When I asked about it, they told me that the room was not available because someone had Covid and couldn't check out. However, the hotel has several suite rooms (and when I checked the night before for a friend, there were still suites bookable). So it seems they just didn't want to give me the room upgrade... I also asked them before my arrival to check about an event that was supposed to happen in a nearby hotel the night of my arrival, but they never did.

Saya tinggal di sini selama hampir sebulan. Pengalaman minggu pertama adalah malang kerana saya terpaksa melakukan kuarantin selama 7 hari dan bilik tidak selesa. Ia tidak sebersih mungkin sama sekali. Tingkap itu tidak mempunyai cahaya yang menjadikannya sangat sukar untuk bekerja dalam talian, terutamanya apabila anda mengadakan mesyuarat dan mesyuarat video harian. Bilik itu sangat sangat sejuk dan tiada pemanas. Beberapa lampu juga tidak berfungsi, kilat boleh dipertingkatkan. Ini menjejaskan kerja saya Pembinaan bertentangan dengan tingkap agak menyeramkan kerana ia mencuri semua cahaya semula jadi dan ia kelihatan agak menakutkan. Pada minggu pertama, saya diberitahu maklumat yang berbeza oleh kakitangan yang berbeza yang mengelirukan. Malangnya keputusan COVID saya lewat, yang menyebabkan saya terpaksa melanjutkan penginapan saya untuk dua hari akan datang. Walau bagaimanapun kakitangan memohon maaf dan pengurus secara peribadi menghubungi saya beberapa kali. Selepas kuarantin, saya telah dipindahkan ke bilik yang lebih baik dan bersih, yang membolehkan saya bekerja dalam talian dengan cahaya semula jadi yang baik dan kemudahan di dalam bilik. Secara keseluruhan kakitangannya ramah, saya dapat melihat chef memasak dengan langkah-langkah kebersihan dan semua orang mengamalkan kebersihan makanan, mencuci tangan dll. Cadangan : Saya meminta seseorang menelefon saya pada tengah malam dalam 7 hari pertama saya untuk mengatakan bahawa dobi sudah siap. Saya terkejut kerana masa tidak boleh diterima untuk memanggil tetamu pada masa itu. Mungkin latihan yang lebih baik perlu disediakan. Pernah saya ingin minum di restoran/bar dan pelayan memberitahu saya perlu minum di dalam bilik saya. Kemudian saya melihat orang lain minum di bar. Mereka harus berkomunikasi antara satu sama lain atau dengan pengurus untuk melihat perkara yang dibenarkan atau tidak. Kakitangan harus lebih banyak berkomunikasi antara satu sama lain untuk pemahaman yang lebih baik supaya mereka boleh memberitahu pelanggan perkara yang sama dan tidak berbeza. Kakitangan harus faham bahawa kadang-kadang Jika pelanggan berasa tertekan, anda perlu mengakuinya dan tidak memberi alasan. Mungkin kerana COVID, kemudahan hotel yang lain telah ditutup kerana saya diberitahu bar di tingkat 9 ditutup, tiada spa, kedai barang kemas dan cenderahati ditutup, gim tidak boleh diakses. Lokasi di lokasi yang sempurna di Bole, berhampiran dengan restoran dan kafe. Terdapat kafe Infiniti betul-betul di sebelah hotel yang hebat. Secara keseluruhan, saya rasa kakitangannya ramah dan membantu dan cuba membantu apabila mereka boleh. Beberapa kakitangan adalah lebih baik dan benar-benar meyakinkan seperti seorang kakitangan di meja depan yang membantu saya menukar ke bilik baru dan mengarahkan saya ke pusat membeli-belah Edna dan membantu dengan pengangkutan dan lain-lain. Beberapa kakitangan menunggu sangat ramah dan selalu bertanya bagaimana Saya dan bagaimana hari saya yang manis dan baik. Hotel ini selamat dan terjamin dengan langkah keselamatan. Pengurus juga mendaftar masuk beberapa kali dan menghantar saya secara peribadi ke lapangan terbang yang meyakinkan dan baik kepadanya. Saya berharap untuk kembali tidak lama lagi dan saya akan tinggal di sini lagi apabila saya kembali ke Addis.