Hotel berhampiran Nebil Computer & Furniture Import, Addis Ababa

A nice hotel with amenities (hot water supply, bed comfort,Wi-Fi) in good shape. Also you can relax in the pool or enjoy the on-site spa. Room rate is significantly lower than other big name hotel brands in Addis Ababa.

This hotel is the type that once you found it you will return to, any time you are in town. The staff are so warm, making any issue disappear, giving advice about your visit and always there for a friendly chat or to play with our child in the foyer. The rooms are super clean, great beds, hot water and internet that is always there. It's close to the airport and a taxi ride away from most of the major attractions in the city. Locally their are some nice restaurants, shopping area and plenty of coffee shops. Just want to thanks all the staff for their welcome and hospitality once again, you all made our trip that much more special.

Always traveling always experiencing

Saya tinggal di sini selama hampir sebulan. Pengalaman minggu pertama adalah malang kerana saya terpaksa melakukan kuarantin selama 7 hari dan bilik tidak selesa. Ia tidak sebersih mungkin sama sekali. Tingkap itu tidak mempunyai cahaya yang menjadikannya sangat sukar untuk bekerja dalam talian, terutamanya apabila anda mengadakan mesyuarat dan mesyuarat video harian. Bilik itu sangat sangat sejuk dan tiada pemanas. Beberapa lampu juga tidak berfungsi, kilat boleh dipertingkatkan. Ini menjejaskan kerja saya Pembinaan bertentangan dengan tingkap agak menyeramkan kerana ia mencuri semua cahaya semula jadi dan ia kelihatan agak menakutkan. Pada minggu pertama, saya diberitahu maklumat yang berbeza oleh kakitangan yang berbeza yang mengelirukan. Malangnya keputusan COVID saya lewat, yang menyebabkan saya terpaksa melanjutkan penginapan saya untuk dua hari akan datang. Walau bagaimanapun kakitangan memohon maaf dan pengurus secara peribadi menghubungi saya beberapa kali. Selepas kuarantin, saya telah dipindahkan ke bilik yang lebih baik dan bersih, yang membolehkan saya bekerja dalam talian dengan cahaya semula jadi yang baik dan kemudahan di dalam bilik. Secara keseluruhan kakitangannya ramah, saya dapat melihat chef memasak dengan langkah-langkah kebersihan dan semua orang mengamalkan kebersihan makanan, mencuci tangan dll. Cadangan : Saya meminta seseorang menelefon saya pada tengah malam dalam 7 hari pertama saya untuk mengatakan bahawa dobi sudah siap. Saya terkejut kerana masa tidak boleh diterima untuk memanggil tetamu pada masa itu. Mungkin latihan yang lebih baik perlu disediakan. Pernah saya ingin minum di restoran/bar dan pelayan memberitahu saya perlu minum di dalam bilik saya. Kemudian saya melihat orang lain minum di bar. Mereka harus berkomunikasi antara satu sama lain atau dengan pengurus untuk melihat perkara yang dibenarkan atau tidak. Kakitangan harus lebih banyak berkomunikasi antara satu sama lain untuk pemahaman yang lebih baik supaya mereka boleh memberitahu pelanggan perkara yang sama dan tidak berbeza. Kakitangan harus faham bahawa kadang-kadang Jika pelanggan berasa tertekan, anda perlu mengakuinya dan tidak memberi alasan. Mungkin kerana COVID, kemudahan hotel yang lain telah ditutup kerana saya diberitahu bar di tingkat 9 ditutup, tiada spa, kedai barang kemas dan cenderahati ditutup, gim tidak boleh diakses. Lokasi di lokasi yang sempurna di Bole, berhampiran dengan restoran dan kafe. Terdapat kafe Infiniti betul-betul di sebelah hotel yang hebat. Secara keseluruhan, saya rasa kakitangannya ramah dan membantu dan cuba membantu apabila mereka boleh. Beberapa kakitangan adalah lebih baik dan benar-benar meyakinkan seperti seorang kakitangan di meja depan yang membantu saya menukar ke bilik baru dan mengarahkan saya ke pusat membeli-belah Edna dan membantu dengan pengangkutan dan lain-lain. Beberapa kakitangan menunggu sangat ramah dan selalu bertanya bagaimana Saya dan bagaimana hari saya yang manis dan baik. Hotel ini selamat dan terjamin dengan langkah keselamatan. Pengurus juga mendaftar masuk beberapa kali dan menghantar saya secara peribadi ke lapangan terbang yang meyakinkan dan baik kepadanya. Saya berharap untuk kembali tidak lama lagi dan saya akan tinggal di sini lagi apabila saya kembali ke Addis.

I mostly come to best western plus friday and Saturdays, super enjoyable Live Band with great variety of musician, Best service once you visit this place when you visit the 2day time all staffs will treat you as one of family memeber with Care. Last saturday i enjoyed Mesay teferas performance and The manager with grace called Chalechiw if spell it correctly i mate him around the entrance He has amaizing eyes to make sure everyone is get the service, assigning teams, I 100% recommend this place to take care your weekend.

I have stayed at Cassiopeia for five weeks. Compared to many four - and five-star hotels I stayed at in Addis Ababa, I would rank Cassiopeia top on my list when it comes to comfort, most amazingly friendly staff, and the overall environment. The room was spacious, and the bed was comfortable. If there is any issue, just call the front desk. You will be surprised by the speed they take care of things. Above everything else, their politeness is amazing. I have to express my special thanks to the manager, Alaye. He is the most humble and friendly person. The breakfast buffet is also excellent. If you prefer something else, just tell the staff at the kitchen and they will gladly get it for you. The chef is another amazing and pleasant person, and he always offers to make you omelets. And when you say yes, his face brightens with happiness. Note that there is no swimming pool or spa. However, there is a small gym on the sixth floor, with well planned machines, and I used it almost on a daily basis. Thank you all for making my stay comfortable and memorable.

hotel is quite new and room is very good. breakfast is all Chinese food. Reception is nice too. but the taxi they ordered for me charged me 5 times higher than normal taxi..... the food like bread or cakes in their ground floor are very expensive all restauarant on that street are quite expensive

The reception is more so hospitable than I know before in any other hotels with a warm professional smile and The securities are so helpful on lodging our stuff We appreciated the reception boy the way he spread information about the hotel... Thank you so much Elgel hotel. Price is reasonable

The place is ok for a night or two, especially if you are on a layover. It's conveniently located in Bole close to the airport and to some restaurants and bars. Complementary airport shuttle 24/7. Breakfast is available but limited. The rooms are ok. They are clean but desperately need renovation. In my room, the floor was full of scratches and the color was coming off, the furniture was old and partly broken, the curtains had holes, bedsheets and towels were almost falling apart. Still, for a night it was ok if you don't have high expectations and cleanliness matters more to you. What I didn't like was that I booked a suite room (Genius upgrade from booking.com) but upon my arrival I was given a standard room. The reception didn't inform me about that, I just noticed when I entered the room. When I asked about it, they told me that the room was not available because someone had Covid and couldn't check out. However, the hotel has several suite rooms (and when I checked the night before for a friend, there were still suites bookable). So it seems they just didn't want to give me the room upgrade... I also asked them before my arrival to check about an event that was supposed to happen in a nearby hotel the night of my arrival, but they never did.