Hotel berhampiran Sebastopol mortar monument, Addis Ababa

The staff was nice, hotel is alright, they kept my room clean but there was no AC , had to keep windows open hence mosquitos.

I had a fantastic stay The staff ( Tizta and elshatay ) was incredibly welcoming and went out of their way to ensure my comfort. The rooms were spotless, well-appointed, and offered stunning views. The amenities were top-notch, and the on-site dining exceeded my expectations with a great variety of delicious options. The location was perfect, close to key attractions yet peaceful. I would definitely stay here again and highly recommend it to anyone looking for a great experience.

Good location with nice service! They got nice spa with swimming pool and gym .

It was a small, the room doesn’t have windows but I guess at this price point, you can’t complain if all you’re looking for is just somewhere to sleep.

This hotel is the type that once you found it you will return to, any time you are in town. The staff are so warm, making any issue disappear, giving advice about your visit and always there for a friendly chat or to play with our child in the foyer. The rooms are super clean, great beds, hot water and internet that is always there. It's close to the airport and a taxi ride away from most of the major attractions in the city. Locally their are some nice restaurants, shopping area and plenty of coffee shops. Just want to thanks all the staff for their welcome and hospitality once again, you all made our trip that much more special.

Good staff and friendly , clean rooms , the food they provide is excellent you can try enjery felefel they make it soo good , if you have any problem in the hotel you can talk directly to the admin he will happy to solve this problem. Enjoy in the hotel .

Me hospedei junto com minha família e nossa experiência foi fantástica. A localização do hotel é muito boa, perto dos principais pontos estratégicos da cidade. A recepção e a hospitalidade de todos os funcionários do hotel foi excelente. Apenas chegamos, Sirak, o gerente do estabelecimento, colocou a nossa disposição um funcionário que nos acompanhou gentilmente e sem nenhum custo, a uma loja de telefonia local, para resolvermos nossa conexão de Internet. O funcionário ficou conosco até sermos atendidos e foi o intermediário entre nós e o funcionário da empresa, o que facilitou muito a comunicação. Toda a equipe do South Gate foi muito solícita e colaborativa para qualquer situação em que eram demandados. Sempre que nos dirigíamos à recepção para solicitar alguma informação, etc, nos ofereciam um chá ou café enquanto aguardávamos a resposta. O apartamento muito confortável e bem equipado e a limpeza, impecável. Por último, vale a pena destacar que na nossa saída o senhor Sirak se encarregou de conseguir um táxi (pago pelo hotel) para nos transladar ao aeroporto. Isso não estava incluso no nosso pacote, foi um gesto muito gentil. Super recomendo esse local para quem visita Addis Ababa.

Saya tinggal di sini selama hampir sebulan. Pengalaman minggu pertama adalah malang kerana saya terpaksa melakukan kuarantin selama 7 hari dan bilik tidak selesa. Ia tidak sebersih mungkin sama sekali. Tingkap itu tidak mempunyai cahaya yang menjadikannya sangat sukar untuk bekerja dalam talian, terutamanya apabila anda mengadakan mesyuarat dan mesyuarat video harian. Bilik itu sangat sangat sejuk dan tiada pemanas. Beberapa lampu juga tidak berfungsi, kilat boleh dipertingkatkan. Ini menjejaskan kerja saya Pembinaan bertentangan dengan tingkap agak menyeramkan kerana ia mencuri semua cahaya semula jadi dan ia kelihatan agak menakutkan. Pada minggu pertama, saya diberitahu maklumat yang berbeza oleh kakitangan yang berbeza yang mengelirukan. Malangnya keputusan COVID saya lewat, yang menyebabkan saya terpaksa melanjutkan penginapan saya untuk dua hari akan datang. Walau bagaimanapun kakitangan memohon maaf dan pengurus secara peribadi menghubungi saya beberapa kali. Selepas kuarantin, saya telah dipindahkan ke bilik yang lebih baik dan bersih, yang membolehkan saya bekerja dalam talian dengan cahaya semula jadi yang baik dan kemudahan di dalam bilik. Secara keseluruhan kakitangannya ramah, saya dapat melihat chef memasak dengan langkah-langkah kebersihan dan semua orang mengamalkan kebersihan makanan, mencuci tangan dll. Cadangan : Saya meminta seseorang menelefon saya pada tengah malam dalam 7 hari pertama saya untuk mengatakan bahawa dobi sudah siap. Saya terkejut kerana masa tidak boleh diterima untuk memanggil tetamu pada masa itu. Mungkin latihan yang lebih baik perlu disediakan. Pernah saya ingin minum di restoran/bar dan pelayan memberitahu saya perlu minum di dalam bilik saya. Kemudian saya melihat orang lain minum di bar. Mereka harus berkomunikasi antara satu sama lain atau dengan pengurus untuk melihat perkara yang dibenarkan atau tidak. Kakitangan harus lebih banyak berkomunikasi antara satu sama lain untuk pemahaman yang lebih baik supaya mereka boleh memberitahu pelanggan perkara yang sama dan tidak berbeza. Kakitangan harus faham bahawa kadang-kadang Jika pelanggan berasa tertekan, anda perlu mengakuinya dan tidak memberi alasan. Mungkin kerana COVID, kemudahan hotel yang lain telah ditutup kerana saya diberitahu bar di tingkat 9 ditutup, tiada spa, kedai barang kemas dan cenderahati ditutup, gim tidak boleh diakses. Lokasi di lokasi yang sempurna di Bole, berhampiran dengan restoran dan kafe. Terdapat kafe Infiniti betul-betul di sebelah hotel yang hebat. Secara keseluruhan, saya rasa kakitangannya ramah dan membantu dan cuba membantu apabila mereka boleh. Beberapa kakitangan adalah lebih baik dan benar-benar meyakinkan seperti seorang kakitangan di meja depan yang membantu saya menukar ke bilik baru dan mengarahkan saya ke pusat membeli-belah Edna dan membantu dengan pengangkutan dan lain-lain. Beberapa kakitangan menunggu sangat ramah dan selalu bertanya bagaimana Saya dan bagaimana hari saya yang manis dan baik. Hotel ini selamat dan terjamin dengan langkah keselamatan. Pengurus juga mendaftar masuk beberapa kali dan menghantar saya secara peribadi ke lapangan terbang yang meyakinkan dan baik kepadanya. Saya berharap untuk kembali tidak lama lagi dan saya akan tinggal di sini lagi apabila saya kembali ke Addis.

This is my second time staying at Ramada but It is my first time at the breakfast buffet on the first floor. When I entranced the breakfast buffet this morning. A gentleman named “Besufkad” greeted me with the biggest smile you have ever seen in Addis Ababa. After I sat down I went to the coffee counter to request for a cup of cappuccino. I remembered that the same gentleman was doing his paperwork. He immediately acknowledged me and promise me a good cup of coffee. 2 minutes later, Besufkad came with the personalized cup of coffee with my name written on the milk froth! He might have know from the restaurant guest list when I mentioned my room number at the beginning for the cheque! Oh well, the breakfast choices were nice and the omelette with chili was my thing! I was in the buffet roughly for an hour or so. I have noticed how awesome Besufkad was to the other guests. He was very helpful and always have his big smile on his face throughout the hours. What a great hospitality and genuine service he provides for his guests. Besufkad, Thank you very much for a great experience staying at this Ramada! You actually made my day :)