Hotel berhampiran Barratt Reserve, Adelaide

The Service was good. As the washroom areas were common they were kept clean and Hygienic. The staff is friendly as well. Overall My stay was good and comfortable.

The Lockleys Hotel is situated in the western suburbs of Adelaide. The Carpark is large and landscaped, it is easy to find a parking spot and the area is well lighted for safety reasons. The ambience of the hotel is relaxed and the restaurant is comfortable, uncrowded. There is also outdoor seating. The hotel has rooms for accommodation, a sports bar and gaming room. They have there menu online, which enables you to have an idea of the variety of the meals. Our table had four different meals, lambs fry and bacon with mashed potatoes, seafood basket, steak and chicken. All the meals were of a good size, and well cooked. The prices are reasonable. The staff are friendly and helpful.

Great location with the airport close by. The rooms are spacious and comfy. The staffs are polite and friendly. Breakfast was amazing and there’s great views of the city at night from the back of the room, too.

The Grand is without a doubt all about the location! Given it’s ocean front position it should offer an absolute premium experience but instead falls a little short as it continues to date without much sign of refurbishment. The rooms are basic, the carpets old, the furnishings aging and everything just feels in need of some love. Bathrooms still have showers over the bath with shower curtains and the air con in the room wasn’t very effective (too hot despite being on the coolest setting). There was also a wedding being hosted during my 1 night stay and despite my room being on the 5th floor (ballroom is on level 1), I could hear the band/music until the end of the reception at 11:30pm. On the positive (besides premium location), the staff at reception / concierge were excellent. They greeted with absolute care on arrival and happiness during check out, despite being early in the morning. It felt like they enjoyed what they did and that’s so good to see in customer facing roles. Worth considering this hotel for a stay, just as long as you’re happy with basic ammenities in a great location.

We had a late minute cancellation with our airline (thanks Jetstar) so we had to fly to another City from Perth to Adelaide for our flight to Cairns. We had to google our accommodation in Adelaide for the night but it was difficult due to the end of the school holidays. After phoning around 15 hotels that were fully booked up or it was too late to book, I was advised by the couple I was sitting next to on the plane to phone Parador Inn to discuss our situation. They were wonderful. The plane was literally taking off on the tarmac and I phoned them to advise our situation. They just said I have your room booking and it's confirmed. They were waiting for us when we arrived on our late flight from Perth and the customer service was just wonderful. I highly recommend! The room was clean and the bedding was so comfortable. Thanks again to a wonderful experience. xxo

We had a travel auction for 4 days and were given room 233 upstairs north of the apartment block. The other rooms were animal friendly and there were a maximum of 6 rooms occupied over our stay. After finding our room as very small with a very outdated bathroom with white tiles stuck with white silicone to replace the missing brown tiles inside the shower and a carpet stuck to the exhaust fan we settled in for the evening. After about an hour it was getting quite cold in the room inspite of the air conditioner working and being set on 26 degrees Celsius. On inspection we removed 2 filters that looked like carpets from the air conditioner. I took the filters to the reception and explained the issue with heating and explained that the hottest place in the room was the cupboard that the fridge was in. I also bought up the lack of cleaning in the unit. To her credit the person behind the counter apologised and moved us to room 230. This was a much larger room with a separate bathroom and an extra single bed but the marina view was blocked by a large palm tree that was banging on the windows in the wind for the rest of our stay. As there was no room service because we were staying for 4 nights we watched the cleaning staff changing sheets and towels and soaps for each other room in about 10 minutes per unit each day. The day before we left I went to reception to discuss the issues with room 233 originally and talked with Paulette the shift supervisor about room 230 and the palm tree banging on the window for 3 nights and the exhaust fan so noisy that it couldn’t be on when in the main room and the fact that this fridge also was completely iced up and very hot in the cupboard it was in. We left on Friday morning and I received a courtesy call on Monday from the person who originally moved us. In that conversation she explained that the motel was “supposed to be demolished 5 years ago “. My comment to her was that social media had plenty of the same problems as we reported and I said I thought that it would be better sense for whoever books out rooms to avoid the ones that can’t be bought up to a suitable standard to rent out. Inspite of the location I believe the owners not the staff should take responsibility for renting out suitable clean rooms for customers regardless of the price of the rooms.

Although staff at reception were friendly and helpful, management need to allocate more resources to cleaning (as I’m sure the limited staff do what they can with the time they are allocated to clean each room). The state of my room was disappointing to say the least. Rubbish was left from the previous occupier in the bathroom cupboard and with the tea/coffee supplies. The floor looked like it had not been vacuumed. The thick layer of dust along the top of the bed head was unbelievable. It was warm in the room but the ceiling fan was filthy and therefore I didn’t want to use it. Thankfully the toilet, shower and bedsheets were clean but I honestly thought about leaving within 5 minutes of my arrival! The small on-site parking is handy, but it’s tricky to manoeuvre into and only available if you’re in early. The website photo of the executive room suggests it overlooks the park. Sadly, a view of the car park was for us, but the good thing about this was that it reduced the noise from the street. I will not stay at Ensenada again. I will avoid Glenelg as well - too noisy (late night bars), too busy, and quite grubby overall.

普通的汽車旅館，設施有些舊了，距離海邊有一段距離，步行估計要20分鐘左右。關鍵是房間裏面總有一股潮濕發霉的味道，換了一個房間還是一樣。估計是普遍現象。來澳洲一個月，是墨爾本和阿德萊德裏最令人不適的一家旅社了。不推薦。

Our room was on the 10th floor facing south east. We had an amazing view seeing the city, the Adelaide hills and Jetty Road (At night this looked even better). The room was very modern, with a nice sized TV. The weather was great for a beach side holiday. The short 300m walk to the beach was very convenient..... the fridge was very quite and ensured we had ice cold drinks upon return, the air conditioner worked great and allowed a great nights sleep. The bed was very comfortable. Check In and Check Out was contactless and very simple.

Easy check in and parking available. The rooms were big. The windows and carpet need a deep clean but the location is great and exactly what we needed for our overnight stay. The shower in the main bathroom however is not accessibility friendly as you need to step into a high bathtub with no handrail for support.