Hotel berhampiran IIBIT- Federation University Australia, Adelaide Campus, Adelaide

Well reviewed hotel, which we found disappointing. Firstly, on arrival (we arrived around 11am), at check-in we were told that our room wasn't ready so the receptionist after reminding us that check-in was at 3pm, stored away our luggage and promised to text us when the room was ready, we went for a walk, after having lunch, about 2.5 hours later, we went back and the room still wasn't ready, after an hours waiting in the reception area and watching guests checking in without any problem my wife (again) asked when our room was ready, her reply was that the room had been ready for some time and she thought that we were relaxing, so she didn't want to disturb us ( no text either) - really! Our stay was bed with breakfast, breakfast menu we thought was prescriptive, we had a choice of tea/coffee or orange juice couldn't have both as it was extra, throughout the breakfasts, chef found it impossible to fry an egg without charring it. The pool which is shown in the picture is small, get your fitness bunny in and that's it, then again we found it filthy, looking on the side wall there was a 2” (50mm) black, thick tide mark all around the inside of the pool and 'bits' on the floor so it seems cleanliness isn't top of the list, which comes to our room, nice sized and comfortable, but why the cleaner couldn't clean our room when he was either next door or the room facing was puzzling even though we put our tag on our door. A thing we found with regard to the reviews of this hotel I found that quite a few of these were people from Adelaide who not only gave this hotel 5 stars, but only ever did one review - hmm? The hotel is situated about a 10/15 minute walk from the centre of town and appeared to be a popular place to stay amongst the business fraternity

We stayed here last night as we were going to The 10cc concert. Arrival was swift and easy and the room was already available. Our room was a junior suite facing North Terrace, it was clean and quiet. We enjoyed 2 complimentary drinks from the bar. They have refurbished the hotel but I think the bar looks a touch bland and not welcoming. I would have thought that there would have been sanitiser available on all levels by the lifts and in the room also. The shampoo, soap etc no longer comes as individual packs but huge bottles and being still in Covid times I thought this a bit off putting. Breakfast was ok nothing special and luckily we had ours included or it would have cost us $42.00 per person and it was not worth that much. The pre-made pancakes were freezing cold. There was a good range of cereals and the fruit plates were nice but had defrosted and tinned fruit also. I found all the supposedly hot foods not hot but cool venturing on cold and they need to do something about the baked beans as they were nasty. We had a slight hiccup on leaving as we were almost charged for two glasses of red wine which we quickly told the receptionist we never had. She amended that quickly so all good.

The location of the hotel was perfect the cleanliness was absolutely beautiful and super clean. But unfortunately one of the worse experience from the staff members specially the night shift manager were one of the rudest person and disrespect I have ever seen in my life. So unfortunately when you book a hotel for holiday, business or and vocation with friends doesn’t matter how good the location is how clean it is and how beautiful or luxury it is. But if the staff member is rude and disrespect then it ruin the whole things and I don’t think anyone would ever want to go there anymore. So because of the I have to give 2 stars.

Great service. Amazing location, next to Victoria Square. Staffs are extremely helpful. Recommend to everyone who wants to have a quality holiday in Adelaide.

酒店位於市中心，位置優越，交通方便，步行一分鐘central market ， 附近有多商店和餐廳。 房間寬敞，開放式廚房設備齊全，餐具用品一應俱全。露台景觀開揚。 服務員態度友善，我們住了9天，十分滿意。下年會再次入住。

Excellent location, easy walking distance to amenities and public transport. Had to log into our own Prime and Netflix as it wasn't available on our TV. The bathroom was clean but quite tired, with a cracked sink and a fixed showerhead. Despite it being a queen room, there was ever only one set of cutlery provided. Having said that, we still appreciated our stay and would say that it was good value for money.

Excellent caravan park close to the heart of Adelaide. You can pretty much walk wherever you want and public transport is close by too. We visited many restaurants in the area plus the zoo and other landmarks. Very comfortable cabin and facilities at the park. Highly recommend.

我和酒店溝通，他們說我住一星期佢地只换一次牀單，我今次住二天，他們没有幫你執牀，相對,其他酒店，不換牀單也幫忙執牀，最不好是没有清理垃圾和加添coffee and milky,昨為為工作來入住，也希望晚上回來可以休息吓，饮杯cooffe, 他們應該改善吓，否則我唔會介绍朋友。

The Grand is without a doubt all about the location! Given it’s ocean front position it should offer an absolute premium experience but instead falls a little short as it continues to date without much sign of refurbishment. The rooms are basic, the carpets old, the furnishings aging and everything just feels in need of some love. Bathrooms still have showers over the bath with shower curtains and the air con in the room wasn’t very effective (too hot despite being on the coolest setting). There was also a wedding being hosted during my 1 night stay and despite my room being on the 5th floor (ballroom is on level 1), I could hear the band/music until the end of the reception at 11:30pm. On the positive (besides premium location), the staff at reception / concierge were excellent. They greeted with absolute care on arrival and happiness during check out, despite being early in the morning. It felt like they enjoyed what they did and that’s so good to see in customer facing roles. Worth considering this hotel for a stay, just as long as you’re happy with basic ammenities in a great location.

靠近海濱，可以在房間的涼台上欣賞落日美景；停車方便，房間很乾凈，廚房用品齊全，海釣成果剛好自己加工享受，棒極了。 服務態度友好，免費提供嬰兒床，令人滿意。