El Pueblo Tamlelt

Nicht zu empfehlen

I am glad we didn’t listen to the negative reviews! We booked this as a last minute holiday for a little sun. We were not disappointed! From the moment we arrived all the staff were helpful and friendly. I couldn’t fault any of them. The rooms are clean, yes a little dated . But clean sheets multiple times in the week. Fresh towels and toilet roll daily! The swimming pool was cleaned every day and was lovely, a little cold when you first get in, but a welcome freshness from the heat. Lifeguard on duty daily. The bar staff are so friendly and work so hard. The animation team organise some great activities and will include anyone who wants to participate. The restaurant staff are so accommodating, always somewhere to sit. They will bring you drinks and bread. There is plenty of choice with food. Even the fussy eaters will find something. Overall we were not disappointed and had such a good time we plan to return in the Easter holidays. It’s a great value for money 3 star hotel that’s suitable for the whole family. We spoke to several people who were returning guests, I think that says it all!

It was like going on holiday on a run down council estate. Room needs to be updated to the 20th Century. Sun loungers covered in bird poo. Had to ask for towels in my room. Food was terrible. On a positive note, a good location for the beach and some really nice restaurants (as you don’t want to eat at the hotel)

I recently stayed at El Pueblo Tamlelt during my trip to Morocco, and unfortunately, my experience was not entirely positive. While there were some aspects of the stay that were acceptable, there were significant issues that negatively impacted my holiday. I was assigned a room with severe hygiene problems, including the presence of cockroaches. This was extremely distressing and far below the standard I expected. While the hotel eventually offered a room change, the process was frustrating, as I had to wait over 2 hours before being relocated. Additionally, the poor hygiene in the original room caused me physical discomfort, including nausea and an upset stomach, for which I had to seek assistance from the hotel's nurse. Although the medication provided helped alleviate my symptoms, the situation added unnecessary stress to my holiday. On a slightly more positive note, the replacement room was in better condition. However, I believe that more attention to cleanliness, proactive quality checks, and improved customer service could have prevented these issues and improved my overall experience. I hope the management takes these comments seriously and implements measures to enhance hygiene standards and staff training. With these improvements, El Pueblo Tamlelt has the potential to be a much better place to stay. I created a post complain and the rude stuff was saying that my accusation is false and I didn’t went to the nurse where there is a book where you can check the list of the people which needed a nurse. And I signed this book as well.

Worst resort in the world a few staff where good the other staff where greedy including the women no management no responsipility for the staff if they do something wrong they blame you not clean they did not change the towels there was rubbish soap and we paid the money for a birthday cake and decoration they did not put up the decoration and forgot all about the cake we had to sit there and wait until someone went to tell them for us even when we went to book we paid for a cake the day before and the next day the price was higher they said we where mistaken and it was correct I left this hotel on 26/12/24 and i prayed for the people staying here until new year and from my point of view if somebody offered you to stay here for free answer no this hotel is horrible!!!

Well after reading all the reviews I was kinda nervous. Things you need to know. The staff through out the hotel are incredibly friendly and are all so nice and will go out their way to help you. The food selection wasn't great if your used to RIU or 5 star hotels however the food on offer was lovely. Great pizzas. Omelette station for breakfast and the flavours in the meat was great. If you are fussy it will be pizza and chips for lunch. They did a mini bbq for lunch with great meat. The rooms are very spacious and clean... however the rooms are very very basic. The beds are comfy but the tv is from the 90s and didn't work but hey you don't come here to watch the tv. You will need to bring your own towel for the beach and pool. The rooms are a little shabby and you only get WIFI by the pool and reception but it is decent. The hotel it's self is incredibly run down and the pool i didn't feel confident getting in as it was a little grubby. The walk to the beach is only 5 minutes. If all you want is a decent tan nice food and staff for the price we paid can't go wrong.