To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(33)
Positive reviews(18)
Reviews with photos/video(1)
Marko M
Stayed in Sep 2024
Family
5.0/5
Outstanding
Posted on Oct 13, 2024
Hi everyone, we been to the Marika hotel in Platanias few days ago whit my wife and some friends, it's lovely hotel friendly staff and I highly recommends for all who have plans to go on Crete for holiday, from me and my wife 5 stars, nice clean rooms , pools are perfect for the adults and for the children, good service and friendly staff at the pizzeria and down to the restaurant near the beach, we was there all day long it's perfect I must say , specially greetings to one person who make our stay special Mr Alex , down in Waves restaurant, friendly guy always positive and whit him you can feel very comfortable and always welcomed , thank you very much Mr Alex , see you next year buddy
Response from Property: Dear guest Thank you for your kind words! We are gla dyou enjoyed your stay and our team's hospitality. We are looking forward to having you back next year. Kind regards The management
_yvindr224
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Sep 21, 2024
Just checked out from this hotel following a stay for two weeks. Stayed the first it was only us (2 adults and a 2 year old), but the 2nd week my parents joined us as well. The hotel gave us rooms close to each other, which were great. All in all this is a hotel that gives very good value for money in my opinion. We didn't have breakfast included, but ate lunch in Waves almost every day and also tried Cugini. Very good both of them. Two nice pool areas, and the receptionists were very helpful. I think it would have been a good idea to include air condition and perhaps also towels for use by the pool, especially during high season. But we knew this was an extra cost before we arrived, so it wasn't an issue. The reason we give 5 stars and not 4 is the smiles of the cleaning ladies, they did a great job. The best of all the staff was Mr. Alex down at Waves, who spoiled our 2 year old boy during the whole stay, and was a fantastic host in every way. Will recommend this hotel to others, definitely. Best regards, Marita and Oeyvind
Response from Property: Dear Marita and Oeyvind We are delighted to hear that you had an enjoyable stay with us. Thank you for getting back to us with such a good feedback. We always to consideration all of your comments. Hope to see you again. Kind regards Marika hotel team
Guest User
Stayed in Jun 2024
Solo travelers
5.0/5
Outstanding
Posted on Jul 30, 2024
Seriously the best cocktails I ever had! The barmanager Marios is well educated and had some great ideas of his own outside the menu. Super friendly and service minded as well. I really enjoyed an ice cold and refreshing cocktail by the pool. The food is also amazing with professional chef and staff.
Guest User
Stayed in Jun 2024
Other
4.0/5
Very Good
Posted on Jul 14, 2024
The hotel over all was very good! To start with was the pool very clean and big and they have a kid’s pool in the normal pool so that was good for the small kids. But the beach wasn’t the best all days because some days we couldn’t even swim in the sea because it was to much waves but I get it why we weren’t allowed to swim. It was a little bit sad but it’s okay. The room was good, a recommendation from me was to bye the air conditioner it was 10€ per day. We didn’t have pool towels with us so we needed to by that, 6€ PER TOWEL. I thought that I was a little too much for a pool towel but yeah I get it also. The restaurants was good but I recommend that for dinner to go to platanias and eat. They have very good food at almiras so that is one more recommendation. In platanias they have many supermarkets and the closest was over the street. Over all a VERY GOOD experience!🤗
Guest User
Stayed in Jun 2024
Other
5.0/5
Outstanding
Posted on Jul 7, 2024
We stayed in the brand-new luxury suites, located directly at the sea, at "Marika Hotel", which exceeded all our expectations. The suite was pristine and the sea-view breathtaking. The suite was spacious with our own pool, luxurious amenities and the sunset views were pure magic. Last but not least the staff went above and beyond to make our vacation special.
Guest User
Stayed in May 2024
Other
4.0/5
Very Good
Posted on Jun 14, 2024
My friend and I stayed in a jacuzzi twin room on b&b basis. The hotel is lovely, clean and modern. The rooms are a good size, with the usual mod cons. The location of the hotel is wonderful - right on the beach, surrounded my shops and restaurants, including their own Waves restaurant where breakfast is served, and with the bus stop 2mins away. The only reasons for not giving it 5 stars here is the lack of variety at breakfast, the charge for a beach towel, and the jacuzzi which we didn't use as it's cold. Other than that, I would not hesitate to stay again. And a special note on the staff who are lovely and hospitable at all times, always welcoming and helpful - thank you for making our stay!
Guest User
Stayed in May 2024
Other
5.0/5
Outstanding
Posted on Jun 12, 2024
We love this hotel , location, clean, so costumer friendly. The room is modern and with fantastic space . We love the surprise of the Crete white fresh wine bottle and the cookies it’s was a plus . All the staff so friendly . We defenely recommend this hotel.
Guest User
Stayed in Apr 2024
Family
5.0/5
Outstanding
Posted on May 23, 2024
We returned from staying in the Marika hotel last week. Firstly it lovely and clean. The staff are very polite and helpful. The rooms are modern and spacious. Its in an excellent location on the seafront & also surrounded by restaurants, shops, doctors, car hires, bus stops etc! We had bed and breakfast and the breakfast buffet had a good variety including cereals, breads, eggs, meat, fruits, spreads, cakes. Not as lavish as other hotel breakfasts but there was something for everyone and it was nice to have something to set us up for the day.
Guest User
Stayed in Feb 2024
Couples
4.0/5
Very Good
Posted on Mar 1, 2024
We were very pleased with our stay at Marika Hotel! Our room was modern, clean and had the necessary ameneties for a pleasant stay. AC cost 12€/day, which was a bit pricey, but worth it. Pool towels were available (6€/towl for a week). Most days we enjoyed the sun at the pool, as we noticed that sunbeds on the beach cost 7€ for a day, this could be better displayed by the beach. There is a supermarket just across the road, which was handy when buying snacks and water. The breakfast buffet was nothing special, but had lots of great toppings for greek yoghurt. We also ate lunch at the Waves restaurant and were always satisfied with the dishes and friendly service.
Response from Property: Dear e11en2, Thank you for rating us on TripAdvisor. We are glad that you enjoyed the room and its facilities, the cleanliness, the pool and the food at our restaurant ''Waves''. Hopefully we will have the pleasure of welcoming you back at your next Chania visit. Kind Regards, The Management
Guest User
Stayed in Sep 2023
Travel with friends
4.0/5
Very Good
Posted on Oct 29, 2023
I loved this hotel and have never felt so relaxed, due to it being end of the season and everything felt more personalised. Lovely staff, great room, excellent breakfast, nice dinner and helpful advice from reception! It was odd having to use the sink outside of bathroom after using the toilet, also the safe instructions need to match the safe, but even still, it did not mar my holiday experience here. I look forward to trying it again soon. Here's wishing the staff an enjoyable, end of season break!
Guest User
Stayed in Dec 2022
Couples
4.0/5
Very Good
Posted on Jan 31, 2023
We booked Marika hotel via Booking that had really old photos of some rooms. We were afraid our room would be oldish but we were happy to see it was clean and modern. The staff was really helpful and nice and this hotel has an excellent location by the main street and the beach. Wave restaurant had a great lunch. There was only two things to complain about. The bed was hard and the breakfast did not have fresh coffee or orange juice. We ended up buying the coffee seperately from the bar every morning and bought the juice from the supermarket. Overall the experience was positive and I am happy to recommend this place to friends.
Response from Property: Dear jennah573, We appreciate that you took the time to make us aware of your experience in our hotel. We are glad that you liked the room, the staff service and the location. Regarding the hardness of the mattress, we would like to inform you that since your nuisance was only expressed here, we were not able to notice. If you would let us know we would solve your problem. Hopefully you will be our guest again during your next Chania visit. Kind Regards, The Management
Guest User
Stayed in May 2023
Couples
3.0/5
Posted on Jun 29, 2023
Hotel was nice but we got the private pool room and don’t be fooled by the word jacuzzi the mini pool does NOT heat up, also the breakfast is awful, I ate chocolate bread for 6 days straight, also the beach sun beds will set you back almost €5 regardless if you stay here or not! Other than that, great!
Response from Property: Dear Erhan A, Thank you for taking the time to rate us. We are sorry that you were disappointed with the private jacuzzi pool that it was not heated and with the breakfast. We value all feedback as it helps us to improve and grow as a restaurant. Hopefully we will have the pleasure of welcoming you back at your next Chania visit. Kind Regards, The Management
Guest User
Stayed in Dec 2022
Travel with friends
4.0/5
Very Good
Posted on Jan 31, 2023
The hotel room was really clean and cleaning service was simply amazing. Breakfast was very diverse and served in a beach restaurant. Most members of the staff were very friendly. Air conditioner costed 10€/ night so I always kept the balcony door open. Some guest were really noisy (when drunk), so it was hard to sleep sometimes. That's why I wouldn't recommend this hotel to families with small children or people who value a good night sleep. The biggest problem was with pool chairs. They were always reserved even though no one was in the pool area. The hotel could take measures to to that (like some hotels do).
Response from Property: Dear syldemaria, Thank you for taking the time to share your experience at Marika Hotel with all the TripAdvisor users. We are glad that you enjoyed your stay here and especially the room, the clenliness, the staff service and the breakfast. Regarding the sunbeds we would like to inform you that we kindly request our guests do not leave towels or personal belongings as a way to reserve sun beds within the pool or beach areas. To accommodate the wishes of our guests who require sun beds throughout the day we would be grateful if towels and possessions are not left on sunbeds before 7:00 am. In order to secure sun bed availability for everyone we are removing all personal belongings found unattended up until 7:00 am. Looking forward to welcoming you back at your next Chania visit. Kind Regards, The Management
Guest User
Stayed in Dec 2022
Travel with friends
5.0/5
Outstanding
Posted on Jan 31, 2023
Amazing hotel! Right at the beach, brekfast very good and staff friendly. Room for 3 people with balcony perfect. Room and the hotel area super clean. Two very nice pools and at the beach there is free sunbeds for hotel guests.
Response from Property: Dear 521satur, Thank you for taking the time to share your experience at Marika Hotel with all the TripAdvisor users. It gives us immense pleasure to hear that you really enjoyed your stay with us. Hopefully you will be our guest again during your next Chania visit. Kind Regards, The Management
Guest User
Stayed in Dec 2022
Travel with friends
5.0/5
Outstanding
Posted on Jan 31, 2023
We spent a week in this hotel. We enjoyed our time and everything was perfect 👍 staff are friendly. Hotel is clean and the rooms are beautiful. We enjoyed breakfast. There is a variety of food even for the most fussiest persons.
Response from Property: Dear edithIB5387CQ, Thank you for taking the time to share your experience at Marika Hotel with all the TripAdvisor users. We are delighted to hear that you had an enjoyable stay with us. Hopefully you will be our guest again during your next Chania visit. Kind Regards, The Management