Pengguna Tetamu
27 Februari 2023
I checked in on 18th January 2023 The front office ***ager was rude and disgusting. He insisted that I have to enter my mobile number in the check in register which is open to all visitors, my personal data would have been at risk. I have given my number on aadhar copy. I have refused to enter in in the open register. I was threatned police action. I am making a counter complain that if my tel number is disclosed to any individual you will be responsible for breach of data pruvacy. You are autorised to give all my details to any Govt authorities but not to any private non bonafide person. Thereafter, i requested for confirmation for late check out, he mentioned that at one full day charge it will be available. This is illegal and non bonafide, i have proof that subject to availibility it would be at additional cost of INR 1,000. So the ***ager’s ask to provide it at additional one night cost for a few hours is nothing but cheating and breach of trust. I had no option to check out by 8.45 am instead of late check out as i ***aged to book a better property and you are responsible for this. Further, after check in on 18th we wanted to order lunch which was not available. We were told that from the snack menu we could order, we ordered a chicken sandwich which we were told not available as all non veg products are frozen(sic). It was very disgusting. We reluctantly ordered a veg club sandwich and what was sent was a cheese sandwich without any veggies. How on earth you call it veg club sandwich ? I hereby callupon Treesbo Ambasador to show cause why legal action should not be taken for the illegal acts including data privacy breach, bad and rude behaviour or the front office ***ager, deficiency of service and for de***ding extra money for late check out instead of Rs.1000
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