Hotel Pantai di Pantai Airlie

This place is probably the best (or in the top 3) of places to stay in Airlie. The location is great..right on the water (remember you can’t swim though due the stingers for most of the year). Views are amazing. Staff are friendly and helpful (after being asked a few times). The rooms are clean, comfortable and nicely decorated. However the place seriously lacks in meeting international standards for 4-5 star accommodation. Room service stops at 8.30 and the restaurant won’t take bookings past this time! There’s no restaurants in Airlie that take bookings after this time. There’s no in room phone to ring reception.. unbelievable! There’s no drawers in the rooms, other than your beside table, to put clothes in. You’re provided with 5 theft proof coat hangers..are they that dear? We asked the cleaners twice and reception once for more but they never came. It’s best of the very average approach Airlie takes to tourists. We travel a lot are amazed and embarrassed at how expensive and poor quality tourism provisions are in North Queensland.

We're just about to leave this beautiful place! We had arranged an airport transfer prior to our trip or you can do it at the airport. It was a short 30-minute away, check-in was smooth, and the lady was super helpful. We were situated in apartment 6 with spectacular views. The apartment was absolutely beautiful, with all the amenities you need. Woolworth is a short walk away, but you don't want to wall back! The hill is a killer, but the views are worth it! We walked into the town every night and got a taxi back up. If you're driving here I'd suggest picking up some food etc before you arrive, we had been on a flight and had not eaten since the previous day, with nothing available straight away we just ordered a take away! We thought it was strange on a Saturday most of the restaurant seemed to be closing early, we struggled for a table after 8 pm in most places closing at 8.45. Definitely recommend staying here, its close to town, and about 15 min drive to the airport for the great barrier reef flight! Which is a must do!

We loved our stay at The Boathouse Apartments! The rooms were spacious and super clean with an amazing view over the marina. Staff were fantastic and couldn’t do enough to help. We loved the pool and tennis court and there’s a great coffee shop downstairs The location is one of the best in Airlie - an easy flat walk up to the Main Street, lagoon and cruise terminal. Everything we needed was close by. Will definitely stay here again.

Awesome view but of course that comes with a hill to walk up and down. I personally enjoy the challenge and there are always taxi's for a cost of around $8 from town. Although our room number 24 was dated and could do with a refurb it was comfortable and most importantly clean and suited us. The pool was refreshing after a walk with an infinity edge with beautiful views. Roof top spa was awesome to sit and watch the stars and would recommend. In my opinion management were a ”non event” definitely not rude but came across a little ”over it” Overall a very pleasant experience and I would stay again. Note - do yourself a favour and grab some take away from the indian at the bottom on the hill ”Airlie tandoori” incredible food and they deliver.

To be honest one of the most friendly staff I have ever met during my travels, shout out to the experts in the reception for organizing our tour and special thanks for Rachel for making our vacation more fun and explainong all the tours and fun activities in Details

The accommodation was in a great location and the views were lovely. Unfortunately for us we we overcharged a substantial amount of money and were told several dates as to when we would be refunded, no offer to get this through to us straight away and something I had to continually chase up. We were also charged a credit card surcharge on the overcharged amount and this was not accounted for in the refund. The room was not clean there were mouse dropping in the kitchen, the spa was filthy so we were unable to use it, someone had left sunglasses in there and smelt terrible so it must not have been cleaned prior to us checking in at all. Will definitely not be returning.

There are 2 girls in reception that are absolutely arrogant and with a terrible attitude. If you have any problem (even caused by themselves), they will never try to help you, and for any question, they give you just fast answers to get rid of you. A girl, in particular, a blonde one with curly hair, left me impressed thinking of how a person can be so mad while working in a tourism facility. If you hate to work with people, why don't you find another job? there are plenty of jobs in Australia. I have been extending my stay different times and every time they charged me with more than the correct percentage for the card payment and I had to push them to correct the mistake. The place is not bad, the location very good, but the girls at the reception ruined my stay and since the beginning made me feel uncomfortable. I stayed in a camping site. The price in a beautiful town like that it's ok, just the site was too small.

My wife and I elected to stay in a Queen Designer room with Water Aspect. The room was bright and clean, very neat. The room had a large ensuite bathroom, with walk in shower and support rails for the less abled. From the balcony we had a great view of the park and lagoon areas, the beach and spectacular ocean views. Being located in the centre of Airlie Beach, everything was very handy - restaurants, tourist centres, taxis and a Woolworths supermarket. On arrival, we had booked a Tuk Tuk ride to gain an idea of where things were. Our rider was a source of much useful information and would highly recommend this option.

From the moment we attempted to open the door to having the leave the room clean and tidy and “take out the garbage” as you leave, this place charged a premium price and doesn’t deliver. The smells from the restaurant’s exhaust fan next door comes into the bathroom, and stinks your room up!! It was built close to 50 years ago and looks like only the bare minimum has been done to upgrade the facilities. The fridge had no proper shelving, (see picture) which another traveler had bought to the owners attention several months ago. I thought by now they would have replaced them… but nope, that would cost them money. No cupboards, just a rack with no hangers provided. (See picture) You are given 1 white (greying) thinned towel for each guest, to last 4 days. What a joke, they don’t alert people to that fact when you book. Also the rack provided to dry your towels on is rusted. See picture. The toilet looks like it hasn’t been cleaned since the last century. Putrid. (See picture) we were expected to clean it when we left. Which made me wonder if these units are cleaned and sanitised between guests, particularly in this age of Covid!! Definitely a health hazard. No screens on doors, so you cannot sleep with the sliding door or window open for fresh air at night. Security is a big concern here as the back door doesn’t have a dead lock. We were warned about thieves coming into the complex, but obviously nothing has been done to secure the guests possessions while they are out. I would advise people to look elsewhere in Airlie Beach, and not waste hood money on this dump.

Enjoyed four nights at The Sebel Whitsundays Hotel. On arrival, it was a stressful walk up a steep driveway, to find the reception, especially for 70+ years olds. This steep driveway can never be changed. Reception signage could be improved and much more visible on arrival. My Gold Accor status was recognised with an upgraded apartment on the fifth level, with beautiful sea and marina views. The two bedroom apartment was very well equipped. The only negative was that the lounge furniture was very uncomfortable to sit in. Parking was a bit tight and some parking spaces were on a slope. There was a fantastic Thai restaurant in the property next door, with an easy level back entrance to the restaurant. The food was to die for! Reception staff were welcoming and efficient on check in and check out. Will definitely return when next in the Airlie Beach area.