Ulasan Odalys City Aix en Provence le Clos de la Chartreuse

breakfast and coffee isn't good. No room cleaning service for 3 days. No toilet paper or clean towels for your stay. The room is quiet and clean. You have to pay 7 uro per day extra for your cleaning service.

Génial

Parfait, appartement impeccable, service au top, emplacement pratique Seul bémol le parking

酒店還算不錯。我們是因為當時馬賽在舉行橄欖球比賽，一房難求，所以我們被迫住到了Aix。好在馬賽和Aix之間的交通非常方便，這個酒店稍微有些難找，整體很整潔。

Chambre spacieuse. Propre.

Lots of space in my room, great to have a balcony as well. The breakfast was pretty good, And the place was very clean and tidy.

I would not recommend this hotel. -Hard to find -Far from city center ($15 euro Uber each way) -no face cloths provided -only one small roll of toilet paper provided (and a half used one) -soap dispensers almost empty -no hair dryer -air conditioner didn’t work -did not allow early check in -stains on walls -broken glass in the cupboard -cobwebs -moldy shower curtain -shower handle was broken and didn’t stay on the holder -They charge $7 per clean (daily clean is not included!!) These are the reasons I would not stay again or recommend staying. This hotel needs improvement and care. The positives: -Staff are nice -Bed was comfortable -Free street parking out front or just $5 underground

Location was good, about 25 mins (mainly uninspiring) walk from the historic centre. Car parking was free outside, or €5 inside. Bed comfortable, good shower. Kitchenette area was perfect if you're looking to have your own food, as we were. Staff friendly.

Disappointed! The property is run down and dirty. A/C didn’t work. Shower curtain moldy and the soaps and supplies given were almost empty. Only one small roll of toilet paper was provided. No hair dryer or face cloths. Would not stay again. I’m hoping for a partial refund!

Thanks for the late checkout offer!

Everything was OK.

The poor judgment is mainly given by the following factors. Failure to clean the room daily, as written in the voucher: in the Hotel formula (1-4 nights) it says Daily cleaning. Which, in my country, means clean the room every day. Despite my requests to the reception staff, already on the second day, no one came to clean the room, nor to carry out the garbage. On the third day the manager (I think she was) told me that cleaning was not included and that the voucher was wrong! only after the third night, the day before checkout, a lady came to bring towels and toilet paper. Stop. Upon arrival in the bathroom there was half a roll of toilet paper, half a bottle of soap and that's it! i had to ask for toilet paper at reception. In the end I asked the manager why the towels hadn't been changed also in the first 3 days, she gave me confused answers, apologizing. Another thing: on the second day I reported that a shutter was broken, it did not lower; I have said it several times, no one came to fix it. We slept with the light coming into the room at 5am. Finally, the cleanliness of the room was definitely lacking (I have pictures). Dust everywhere, parts of the furniture that hadn't been cleaned in months. What bothered me the most is having approximate and inconclusive answers from the staff. Nobody really went out of their way to give us what we paid for: a clean and efficient room.

Très bon accueil par le personnel. le studio est impeccable, propre, spacieux et bien équipé et le lit confortable. Dommage je suis resté qu’une nuit endroit calme et jolie Je recommande car bonne qualité du prix

accueil parfait, studio de qualité en surface et équipement malgré des travaux dans le bâtiment. Je ne n'ai que des raisons d'être satisfait au niveau humain et matériel. Petit déjeuner de qualité comme le reste des prestations