1 Chome-3-5 Nakadori, Akita City, Akita Prefecture, 010-0001, JapanView Hotel Details
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Akita Castle Hotel Guest Reviews
4.7/5
Amazing
42 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(42)
Positive reviews(40)
Reviews with photos/video(9)
Clean and tidy(16)
Awesome stay(14)
Awesome rooms(14)
Friendly staff(10)
Great location(10)
Delicious breakfast(8)
Convenient location(7)
Large rooms(6)
Negative reviews(2)
wideeyes
Standard Single Room Non smoking
Stayed in Nov 2024
Solo travelers
19 review
5.0/5
Outstanding
Posted on Jan 6, 2025
Feels like a business hotel and not the regular 2/3 star hotel. Room is large and comfortable. TV has YouTube and Chromecast. Location is decent although it takes a small walk from Akita station. No public bath.
Response from Property: Thank you very much for choosing our hotel from the many hotels available. We hope that your stay was a good one. We hope that you will choose us again when you come back here. Thank you very much for sending us your message.
Guest User
Deluxe Twin Room Non-smoking
Stayed in Mar 2024
Family
5 review
5.0/5
Outstanding
Posted on Apr 22, 2024
Great hotel with nice rooms and amenities. Central location. Breakfast is buffet and reasonable choice.
Response from Property: Thank you very much for using our hotel. The state that you were able to spend relaxedly asked and read a message very delightfully. All the staff will work hard at encouragement by the words that I had from now on. When you came to Akita again, I appreciate if you can use our hotel. I have you send a message and borrow this place and give thanks again.
Glen Tay
Standard Single Room Non smoking
Stayed in Apr 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 9, 2024
Akita Castle Hotel exceeds expectations! Not only is the hotel itself a stunning gem, but the staff is incredibly friendly and welcoming. Their warm hospitality makes you feel right at home. Kudos to the team for providing exceptional service and making our stay truly unforgettable!
Response from Property: Thank you very much for using our hotel. I am very happy to read your message of praise regarding our staff. It also motivates the staff.All of our staff will continue to work hard to provide an environment where our customers can spend their time comfortably.We would be happy if you would use our hotel again when you come to Akita again. looking forward to seeing you coming again.
けんたろー木村
Standard Single Room Non smoking
Stayed in Jul 2023
Solo travelers
6 review
5.0/5
Outstanding
Posted on Aug 21, 2023
Nice location, hotel was clean and nice, didn't have chance to take breakfast but it looked nice and good, bathroom was not small as the other japanese hotels, i liked the tv set hanging on the wall which shows the room to be more bigger space.
Only one thing i noticed was the hall way smelled kind of like a mold, but it wasn't that bad
If i have another chance to visit akita, ill book this hotel for sure!!
Response from Property: Thank you very much for using our hotel. I read a message. I cause you trouble regarding cleaning and am very sorry. It is a talk very shameful without it having possibilities to be said that checks were enough. This strongly tells a house keeper. Please I feel glad not to learn lesson from this if available when you came to Akita again. I have you send a message and use this place and give thanks again.
WONG JACKO
Economy Single Room-Non-Smoking
Stayed in Oct 2024
Solo travelers
31 review
4.5/5
Great
Posted on Nov 10, 2024
The hotel is large, but it must have a bit of history. The maintenance is OK. The staff is very friendly. It is not too close to Akita Station. Senaki Park is nearby. There is a 7-11 convenience store downstairs. The parking fee is 800 yen per night. .
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Response from Property: 非常感謝您使用我們酒店。如果您在我們這裏的住宿體驗得到改善,我們將非常高興。如果您再次來到這裏時再次選擇我們的酒店,我們將不勝感激。非常感謝您發送消息。
Guest User
Standard Single Room Non smoking
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 11, 2024
I booked two nights through Trip.com to see my family. I was very satisfied with the hotel and the excellent service.
The location was convenient for going out, but there was a 7-Eleven on the first floor, so I didn't have to go out in the cold at night and could relax in my room.
The breakfast was amazing, full of Akita flavors. It was also great that I could get takeout coffee. I was able to relax with my coffee until check-out.
There is only one drawback. The nightwear was a bathrobe type rather than pajamas, so it was cold from the knees down. I hope I'll wear pajamas next time I stay here.
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Response from Property: この度は数あるホテルより、当ホテルをお選びいただき、誠にありがとうございます。ご投稿を拝読させていただきました。貴重なご提言感謝申し上げます。この件は担当部署とも共有をさせていただき、検討課題とさせていただきます。ご投稿をお寄せいただき、誠にありがとうございます。
yoootai
Deluxe Twin Room Non-smoking
Stayed in Apr 2024
Family
6 review
5.0/5
Outstanding
Posted on May 8, 2024
My stay at Akita Castle Hotel was truly an unforgettable and wonderful experience. The hotel is located in the center of Akita City, and it is very convenient to access tourist attractions. From the hotel, it is easy to go to local tourist attractions such as the Akita Museum of Art and Selion Tower, and there are plenty of restaurants and shopping facilities in the surrounding area.
As for the room, I was particularly impressed with its size and cleanliness. The modern and elegant interior is designed with a sophisticated design, and the calm colors provide a comfortable and relaxing feeling. The large windows offer a beautiful view of Akita City, and the tranquility that makes you forget the hustle and bustle of everyday life.
The service of the staff was also very impressive. From check-in to check-out, each staff member was kind and responded quickly and courteously to any questions. In particular, the front desk staff were able to give detailed information about local recommended spots and restaurants, and were quick to respond to any problems, so I was able to enjoy my stay with peace of mind.
In terms of food, the hotel restaurant offers dishes that make use of local Akita ingredients. In addition to fresh seafood, you can also taste local cuisine unique to Akita Prefecture, all of which was exquisite. The breakfast buffet offers a wide variety of Japanese and Western dishes, making it a great way to start your day.
Overall, Akita Castle Hotel is an attractive accommodation that can accommodate any purpose, from business to sightseeing. The clean and comfortable rooms, the warm service of the staff, and the exquisite location will ensure that all guests have a great stay. I would definitely recommend this hotel to travelers who, like me, are looking for a comfortable and pleasant experience.
Original TextTranslated by Google
Response from Property: Thank you very much for using our hotel and for submitting your review. We are extremely grateful to have received so many words of praise and have read them with great pleasure.
We will not rest on our laurels and all of our staff will continue to provide the same level of service to ensure that our customers have a comfortable stay.
We would be extremely grateful if you would use our hotel again the next time you visit Akita.
We would like to take this opportunity to thank you again for submitting your review.
Shanghaihanlv
Standard Twin Room with Bath
Stayed in Mar 2024
Family
113 review
4.8/5
Amazing
Posted on Apr 21, 2024
The room was clean and tidy, and the bedding was comfortable! The breakfast buffet was rich and varied! We tasted local specialties! The service staff was warm and thoughtful! We experienced the essence of Japanese service! The hotel is near Qianqiu Park, which is the cherry blossom season! It's worth a visit! Because we came early, we wanted to store our luggage. The front desk warmly received us. When we came back from cherry blossom viewing and checked in, the room had been arranged, and the luggage had been taken to the room. It's worth a thumbs up!
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6/11
Response from Property: Thank you very much for using our hotel and leaving a message this time. I was very happy to read the message of praise. If the stay is better, it seems to be happy here. The staff will continue to work hard in the future to provide customers with happy and service without changing. When you come to Akita again, we will feel good if you can use it. Thank you very much for sending a message.
Fushanhunhun
Standard Single Room Non smoking
Stayed in Mar 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on May 3, 2024
The room is quite clean! It's a 10-minute walk from Akita Station and next door is the Akita Prefectural Museum of Art.
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Response from Property: Thank you for using our hotel and leaving a message again this time. I was glad to see the words of praise about the room. The staff will not change and will work hard to make customers spend a comfortable time in the future. When I come here again, I will thank you if it is useful. All the staff will look forward to your visit from the bottom of their hearts.
許 浩揚
Standard Twin Room Non smoking
Stayed in Sep 2024
Travel with friends
14 review
5.0/5
Outstanding
Posted on Oct 26, 2024
The room is nice, with both smoking and non-smoking options. The smoking room I chose had no smell in it. It is very close to the Shinkansen station and the area is quite busy, so it's not bad.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our hotel among many other hotels. We sincerely appreciate your compliment.
Inspired by your words, all our staff will continue to work hard to provide our customers with an environment where they can spend time comfortably.
We hope that you will choose our hotel again when you come to Akita again. Thank you very much for sending your message.
TK0804
Standard Double Room Non smoking
Stayed in Jul 2024
Business travelers
136 review
4.0/5
Very Good
Posted on Aug 12, 2024
This is my second stay. Breakfast was a buffet and was very good. The room was very spacious and clean.
Original TextTranslated by Google
Response from Property: Thank you very much for using our hotel again.
We are very happy that your stay was an excellent one.
Your words will encourage us and all of our staff will continue to work hard to provide you with a comfortable stay.
We would be very grateful if you would use our hotel again if you visit here again.
We look forward to seeing you again.
のむならのむ
Standard Single Room Non smoking
Stayed in Nov 2023
Business travelers
44 review
3.7/5
Posted on Dec 16, 2023
It's a 7-minute walk from Akita Station, so it's a bit far to walk with luggage. If you're traveling by rental car. It's very convenient because there is a covered parking lot. I think that having a covered parking lot is a big plus, especially during the snowy season. I like the location because you can take a walk to Senshu Park during your stay, and the Akita Prefectural Museum of Art is right in front of you. Breakfast is a buffet at the restaurant on the first floor. There is a wide selection of local foods, such as tonburi, kiritanpo, smoked daikon radish, and eggs from Hinai-jidori chicken, and you can enjoy your meal leisurely in the bright restaurant with natural light.
Original TextTranslated by Google
Response from Property: Thank you for using our hotel. We are very grateful for your kind words and for reading this review. We hope you will use our services again if you come here again. All our staff look forward to welcoming you back.
Guest User
Deluxe Twin Room Non-smoking
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 10, 2024
The room is clean and spacious, and the view is very good. I like this hotel very much.
Original TextTranslated by Google
Response from Property: Thank you very much for using our hotel this time. Thank you very much for reading your letter of commendation. This will motivate employees. Encouraged by your words, all of our employees will continue to work hard to provide the same environment as possible. If you come to Akita again, please stay at our hotel. I'm very happy. We look forward to seeing you again.
Boon Shin
Standard Twin Room Non smoking
Stayed in Mar 2024
Family
8 review
4.7/5
Amazing
Posted on Apr 14, 2024
The hotel breakfast is very good. The room price is a bit high, but the room space is large. Overall not bad👍. The location of the hotel is also very good, the airport bus goes directly to the hotel door. Also very close to the entrance of Qianqiu Park.
Original TextTranslated by Google
Response from Property: Thank you very much for using our hotel this time. It seems that you can spend your time slowly, and we are also happy to read this message. All staff will work hard to provide encouraging services in the future without unnecessary words. I will be happy if you can use our hotel when you come to Akita again. Thank you very much for sending a message.
Yuzhourenmengnuo
Standard Twin Room Non smoking
Stayed in Sep 2023
Family
33 review
5.0/5
Outstanding
Posted on Oct 23, 2023
Opposite is Senaki Park and Akita Castle Ruins. You can see Akita City and the port from afar.
There is also a direct link to Akita Port at the hotel entrance.
Akita JR Station is within walking distance. There are supermarkets and food along the way. The location is very convenient.
There are a variety of breakfasts, many of which are local seasonal ingredients.
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6/10
Response from Property: Thank you very much for using our hotel this time. We are also very happy to know that you seem to be satisfied. If you have the opportunity to come to Japan and Akita again, I will be happy if you can use our hotel.
Please send your message and thank you again through this place.