BG4 Guesthouse

In short notice, we needed an overnight stay in Aukereyri. We found Hrafninn as the Cheapest! place with available room with private bath at a price of 370 Euro.!!! We ordered the room the same day we should stay overnight. We got information of the location of the hostel. At arrival, there were no PIN code available for our room. Nobody in the reception. We called the telephone number that we found on the wall. A person said she will come and lock us in our room. After 10 minutes waiting, she arrived, and gave us our pin code. We asked if the price included breakfast?? First she said no, but after checking it, she told us that the room was included breakfast. She told us we had to walk approx. 10 min to another Hotel to get the breakfast next morning. The room was in the basement, and we had to walk down a pretty steep and narrow stair. The room was ok, with private bathroom. The sofa in the room was not good to sit on It was broken, and when we tried to sit on it, we almost sat on the floor! There was a TV, but no remotecontrol to turn on the TV!! Next morning we walked the 10 mins to the other hotel for breakfast. She sat in the reception, and we told here we are here for the breakfast. THEN she told us, sorry, I was wrong yesterday, the room is NOT includet with breakfast. You have to pay an extra 40 Euro for the breakfast!! All in All. For the price of 370 Euro, we expected higher Quality, and altso she could offer us breakfast when we had been walking 10 min to get the breakfast she told us was included in the price. Room and service was way overpriced. First and last time we stayed here.

I did not like the apartment at all. The door handle fell off into two pieces one on the bathroom side and other on the bedroom side of the door. I got locked in the bathroom and my wife on the bedroom side. Took us 15 or 20 minutes to put the handle together thru the hole for the handle and to get it working again. The TV did not work at all!! No breakfast was offered. I did not not see or talk to a live person. Only furnished us a combination to the apartment by text message. Terrible experience. ******* should not list the apartment to your customers. Terrible!!!!!

Excellent place to stay in Akureyri. Easy parking. Right in downtown and a few minutes walking to all the best places to eat. Rooms are a bit small but very clean.

We had a corner room on the 2nd floor, more spacious than expected and very comfortable bedding. Warm and cosy bedroom. We really enjoyed our time there and had a good rest. Blackout curtains were also available which helps when the days are so long. There was some noise coming from the adjacent rooms but people were generally quiet after hours so it was not a big problem. Check-in instructions were provided so it was not a problem not having a host meet us. And if you need anything, you can always call the number they provided and get immediate assistance.

To check in, go first to Hotel Akureyri at Hafnarstræti 67. You'll receive your room number and any instructions there. It was extremely frustrating to check in because Hrafninn has a reception desk with a sign, and our booking on Chase Travel (via *******) noted 24/7 reception. Hrafninn does not have a website of its own, so after exhaustive searching, we found one note from a reviewer online that we should go to the other hotel for check-in. The staff member was not receptive to my feedback, even when I tried to explain that all she needed was a small sign at the Hrafninn reception desk. Her defense was that she had been texting...my foreign phone number. Anyway, once this was settled, the room was really nice, contrary to some other reviews here. Towels were provided and amenities were very comparable to other 3-star accommodations we had elsewhere in Iceland. The setting is a charming old manor, so yes, some things have aged but they are still maintained and usable. The only other sketchy bit was our chandelier was hanging by a thread. Final note, there is NOT free parking onsite as advertised on *******. The city overall offers free parking from 6pm to 9am, and there is ample street parking, but you will need to pay during business hours.

The building suffers from an enormous amount of deferred maintenance. We booked and paid for two nights, but left after the first night because of the moldy wall in the bathroom. The sofa in our room was something from a flea market probably. Peeling wallpaper and general dilapidated condition.