Hotel berhampiran Stazione Pavona, Albano Laziale

Ho soggiornato qualche giorno a Pomezia insieme alla mia famiglia, per fare alcuni giri tra i vari parchi divertimento della zona. Dopo 2 notti passate altrove, una coppia di amici che soggiornava li tramite il pacchetto di Zoomarine, ci ha convinti a prendere una stanza in quell'hotel. Essendo in 5 ci assegnano una quadrupla, pagata 150 per una notte. Entriamo e l'unica cosa positiva era il profumo della stanza. Lamapadario senza lampadine, ci siamo dovuti arrangiare con le abatjour, televisione oltre che minuscola, non funzionante, frigo totalmente assente, senza bagnoschiuma, solo un misero sapone e una bustina di shampoo. Chiediamo l'orario per la colazione del mattino successivo e ci dicono 3 volte che per gli ospiti del pacchetto Zoomarine non è prevista la colazione... Per ben 3 volte ripetiamo che abbiamo pagato a parte e non abbiamo nessun pacchetto e allora ci dicono che non hanno un orario entro il quale fare la colazione e saremmo potuti andare quando volevamo. Arriviamo alle 10 per la colazione e ci dicono ”ci dispiace ma non potete più fare la colazione perché è tutto terminato, dovevate farla prima delle 10.... Insisto ma nulla. Al che mi arrabbio e dico che non è possibile pagare 150 una stanza in quelle condizioni e non avere nemmeno la colazione. A quel punto la signora mi dice scocciata”prenda il caffè, glie lo offro io”.... E rispondo ”non mi offre nulla, io la colazione l'ho pagata” ... Al che dopo qualche altra parola, ci dice che gli ospiti col pacchetto zoomarine non hanno diritto alla colazione, e per l'ennesima volta ribadiamo che siamo esterni a pacchetti... Si scusa e ci fa accomodare in una stanza con qualche tavolo dove era imbandita una mezza colazione con nulla praticamente.... Qualche fetta biscottata, marmellate, un po' di latte, succo e 2 cornetti.... Proprio una cosa poverina insomma. Ci portano per scusarsi 3 cornetti vuoti caldi e uno pan di stelle e questo era. Non lo consiglio assolutamente, anche perché 150 euro non sono poche per una stanza, soprattutto in quelle condizioni... Ci sono molti buoni veri hotel in quella zona...guardate altrove! MAI PIÙ...

We stayed here with family and friends for our sons wedding. What a beautiful old Italian Town, we were pleasantly surprised. The hotel itself is old and homely . Beautiful lake view with balcony, fabulous view to wake up too . The room was comfortable, clean and well equipped. The staff were amazing, nothing was too much trouble. Always willing to help and made us very welcome to Castel Gandolfo. Only disappointment was the roof terrace which is being refurbished but we managed a couple of days up there with fabulous views . Will definitely be back

Repeat visit to this hotel. Blend of traditional and modern that works well. Spectacular views across the lake, Meals in the restaurant directly overlooking the lake, views are breathtaking. Hotel is opposite the Popes summer residence, which you can see clearly across the lake. Access to lake from hotel, down some steps, you can also walk to other restaurants and bars in about 20 minutes

We have stayed here a few times in the past and have never been disappointed. The views from the garden are stunning, the hotel is clean and comfortable, staff very friendly. I have a few suggestions/ points. 1. It would be good if the new owners were to re-instate the airport shuttle service ( no one would object to a reasonable charge) 2.The breakfast is adequate, but could be greatly improved by the addition of boiled eggs (prepared in advance) and perhaps cold meats, cheese, tomatoes...(in these covid times, this could be ordered and brought to the table from the kitchen) 3. My other 'niggly' little point is the smell of cats in the room - there are a number of cats round about?!

Luogo magico, con vista lago favolosa, terrazza panoramica dove fare colazione godendo del panorama, zona tranquilla e silenziosa. A due passi dal centro storico...che dire peefetta fuga romantica!!

I stayed in this hotel from 13-15th May. A new and comfortable hotel with friendly staff. On the early morning of 15/5, I found that my eyes seemed to have inflammation and the condition was deteriorating rapidly. I went downstairs around 5am to the reception and met a gentleman wearing glasses ( I recalled his name was Ricardo but my spelling was probably incorrect as I did not know italian language. My sincere apology to him first) He was aware of my conditions but said that there was no on-site doctor available at the moment. He told me that if I considered my condition serious, he could call an ambulance for me. As I have to check out at 0745 hours going to Florence, I immediately requested Ricardo to call an ambulance for me. The ambulance arrived very soon. After examination, the paramedics were satisfied that my condition was emergency and sent me to the nearby Policlinico Universitario Campus Bio-Medico where I received swift and professional treatment led by Dr Bucci Chiara. I was discharged shortly after 7am and returned to my tour group to carry on my visit before 8am. Dr Bucci Chiara was so kind to guide me where to take the Uber. In this matter, I deeply appreciated all involved including Ricardo, who asked my wife about my conditions before going off duty, the two ambulance paramedics, Dr Bucci Chiara and her medical/nursing colleagues. They all displayed a high degree of professionalism, dedication and enthusiasm towards their job. I felt that they are all very kind, generous, helpful people. I told other members in my tour group and they also found it amazing. Italy is such a wonderful place. I look forward to visiting Italy again very soon. Thank you to them all.