Hotel berhampiran 9Rock Garden, Albay

Room and amenities a bit old. But it was still comfy and their clientele service was nice. The reason I booked this hotel was because of the buffet breakfast and the pool. I always want to start my day with a healthy breakfast. The pool was convenient for my son and son's friends to swim and bond.

Marison Hotel exceeded my expectations in every way. With its prime location, comfortable accommodations, excellent amenities, delightful dining, and exceptional service, it is the perfect choice for travelers seeking an unforgettable experience. I highly recommend Marison Hotel to anyone!

no tissue provided

Place is nice and cozy, rooms are clean and tidy. With nice city view from deck, beautiful landscape and with friendly and attentive staff. Ms. Mayette Nacional will make sure that everything you need will be provided, jolly person and easy to deal with while Sir Marlon will take care of your belongings and handles it properly and with care. Frontdesk Ms. Shé is also accommodating and provided complete information about your stay. Some guests may find the road leading to the place too steep with approx 45 degrees inclination and 90 degrees turn halfway but there is a parking space before the turn for easy loading and unloading. Might be challenging to new drivers. With free mineral water in common area and unlimited coffee with sugar. Al Fresco dining area at the ground floor, welcome hygiene kit available, towels, beddings provided. T&B comes with hot/cold shower and bidet. Meals can be ordered 24/7 and with half court basketball court. Overall it was a pleasant experience, budget friendly and courteous staff. Highly recommended and will be back next year.

For the 2nd time of visit. The staff were smiling their faces. They are welcoming the guests with happy faces. What I loved about this place was the location. It is very friendly and accessible to nearby places like SM and any other bug malls in the city. Just a minute of driving with our motorcycle, we are at our destination already. We'll visit again if any short travel out of plan ahead.

The service was as good or better than a 5 star hotel. The food was very tasty and we enjoyed it very much. The staff were very helpful and outgoing! We will stay in your hotel everytime we go to the province to visit my wife's family.

Pros: 1. Location is the best if you want to be near all the shopping malls and easy access to food. 2. The price is reasonable. 3. Don't expect too much for the price you pay. 4. The cleaning of the room is by request. That is why they don't have the do not disturb door signs. Cons: 1. If there is a choice between a junior suite (rm. 4) and an executive suite (rm. 5 and 6) and the price is right, go for the executive suite because it is bigger. 2. I saw a small live cockroach in the bathroom (rm.4) 3. The rainfall and hand held shower heads have molds (rm. 4) 4. The bidet water head also has some mold (rm. 4) 5. The junior suite (Rm. 4) is really small for a queen bed which takes over the whole room. No place to put your luggage. 6. I first booked a junior suite for the first 3 nights and 4 nights were booked on the executive suite. They were not able to give me the executive suite to some mix-up in their booking. I had to have a discussion with the manager (I think she's the owner too) Ms. Elaine to see what they will do about it. At first I was promised she'll fix it but on the day of my move to the executive suite they want me to just stay on the junior suite. After some back and forth with Ms. Elain and a bit of minor arguing they just gave me a 10% discount on the remainder of my stay, Even though that ruined my expectations to have a bigger room, I don't want to be unfair.

In spite of the previous bad reviews I booked this hotel as they were reopening which I thought meant they have improved the hotel. They should have not opened yet at this stage where they are still fixing the hotel rooms and amenities. Maybe when they're finished renovating and they're fully open, it would be a better time to stay. Stay away if you want a comfy hotel stay. There were 2 incidents of brownout during our stay, on the 2nd one they couldn't fix the problem in our room, while the other rooms had electricity. Maintenance had to go inside our room in the middle of the night. They tried to fix it but eventually had us transfer to a different room at almost 1am. Then we were hoping to sleep in, as we were tired from the previous night's issue, but at 7am the noise of drilling woke us up. Food: Disappointing food choices. They have a restaurant and a coffeeshop. Good coffee and pastries. But on the main restaurant, there were only 3 food choices in our entire 4-day stay: bicol express bagnet, sinigang bagnet and hainanese chicken. Breakfast was dismal, plated tapa/longganisa and egg, then 2nd option bread, ham, egg and sweet sausage. The taste was just okay. At one point we opted to have a breakfast buffet instead at a nearby hotel (M*r*s*n Hotel). Room: The view is definitely fantastic and our room was near the swimming pool which I appreciated. But the room is small. No trashcan in the bathroom, no hangers and laundry bags, but they promptly provided after I asked for it. No rack for towels. No hair dryer and they can't provide one when I asked for it as another guest is currently using it. The bed is not comfy, it is hard and no available room with a king-sized bed. Random noises from the work they're doing in the other rooms so you can't really relax or sleep at day time. One of the keycards kept on malfunctioning so I kept on going back to the lobby to have it reset. Others: Definitely great views and location. Wide open spaces but common areas are usually warm as the airconditioning is off on most areas. Lobby restroom appears clean but smells awful. There is no hand sanitizer or soap. Overall value: Php 5k promo rate and 7k for regular rate per night. It was not worth it. Spa: The staff and massage was great but the spa is still on the works, I even had to play music from my phone as their amenities are incomplete. They could have at least warned us that the hotel is not yet fully functional and renovated. Or they couldv'e just fixed the hotel first before having guests. Staff: The hotel staff was the gem of the hotel as they did their best in spite of the poor situation. They were kind, friendly, quick to respond and professional. Everyone was very helpful and easy to deal with.

We’ve been coming to this resort since I was a kid so we know what to expect and what the resort offers. Over the past few years, the resort has been making changes to their facilities, making these visits more exciting.
 The rooms are newly refreshed. Beds are still comfortable and soft. Most rooms have bath tubs. Resort branded amenities are on offer, and we like the lemongrass scent. We order food ala-carte, and everything we had was really good. I personally keep coming back for their Crispy Bicol Express and Tilmok, but we found ourselves absolutely thrilled when we asked the chef to cook up something exciting (we keep raving about the Singaporean Chili Crab) with some seafood we bought along the way. Breakfast was a bit limited, but good too. The newly built recreations center offers exciting new amenities for guests - jetskis, kayaks, and paddle boards if that’s your thing. You can also dive at the resort’s house reef - honestly some of the best conserved in the Albay Gulf area.

While the main beach (close to the resort amenities and villas) is rocky, they now allow access to the area they call the Marina, which is a short stretch of beach with much better sand and better views of the open Pacific Ocean at the western side of the resort. This is also where they do their fish feeding activity. We also booked treatments in their spa, which we loved. Best of all, their staff were some of the nicest we’ve dealt with. With the service we’ve received, they made our stays here absolutely wonderful. Will definitely come back.

Hôtel agréable, nous avions une chambre Deluxe, spacieuse avec une fenêtre. Le personnel est très attentif, par exemple Ils préparent un déjeuner vegan même si ce n'est pas au menu (ils mettent de la viande partout aux Philippines)