Hotel berhampiran Buhawi Hills Eco-Trek Adventure, Albay

I booked for a 2-night stay at this hotel, but it was cut short and we had to leave just after a day due to typhoon Egay. So we only were able to stay for a night. But I have to say that it was all worth it. The room: it was spacious. It had 1 queen bed and 1 single bed. Had clean sheets. Complete with the usual things that you would see inside a hotel room. Only thing missing is a table where you can eat. The toilet: strong water pressure, had hot and cold water, and the usual free toiletries. Also had clean towels. Spacious as well. I was just surprised to see tons of ants on the sink. The staff: super nice and friendly. Especially the lady when we checked in (I can’t remember her name unfortunately, since we were all too tired because of the 12-hr drive). The guard was also nice :) The parking: they unfortunately don’t have a covered parking and the spots in front of the hotel belongs to the restaurant so you can’t park there either. You have to park at the side of the building. Open parking. The plus for this hotel would be the amazing location. The room has floor to ceiling glass window that offers the best view of Mayon. Seeing her in all her glory was truly breathtaking. The only downside is that I think the glass window doesn’t have a privacy tint and it’s facing the road so people will see you. Everything else considered, this will be my go-to hotel when I go back to Bicol.

In spite of the previous bad reviews I booked this hotel as they were reopening which I thought meant they have improved the hotel. They should have not opened yet at this stage where they are still fixing the hotel rooms and amenities. Maybe when they're finished renovating and they're fully open, it would be a better time to stay. Stay away if you want a comfy hotel stay. There were 2 incidents of brownout during our stay, on the 2nd one they couldn't fix the problem in our room, while the other rooms had electricity. Maintenance had to go inside our room in the middle of the night. They tried to fix it but eventually had us transfer to a different room at almost 1am. Then we were hoping to sleep in, as we were tired from the previous night's issue, but at 7am the noise of drilling woke us up. Food: Disappointing food choices. They have a restaurant and a coffeeshop. Good coffee and pastries. But on the main restaurant, there were only 3 food choices in our entire 4-day stay: bicol express bagnet, sinigang bagnet and hainanese chicken. Breakfast was dismal, plated tapa/longganisa and egg, then 2nd option bread, ham, egg and sweet sausage. The taste was just okay. At one point we opted to have a breakfast buffet instead at a nearby hotel (M*r*s*n Hotel). Room: The view is definitely fantastic and our room was near the swimming pool which I appreciated. But the room is small. No trashcan in the bathroom, no hangers and laundry bags, but they promptly provided after I asked for it. No rack for towels. No hair dryer and they can't provide one when I asked for it as another guest is currently using it. The bed is not comfy, it is hard and no available room with a king-sized bed. Random noises from the work they're doing in the other rooms so you can't really relax or sleep at day time. One of the keycards kept on malfunctioning so I kept on going back to the lobby to have it reset. Others: Definitely great views and location. Wide open spaces but common areas are usually warm as the airconditioning is off on most areas. Lobby restroom appears clean but smells awful. There is no hand sanitizer or soap. Overall value: Php 5k promo rate and 7k for regular rate per night. It was not worth it. Spa: The staff and massage was great but the spa is still on the works, I even had to play music from my phone as their amenities are incomplete. They could have at least warned us that the hotel is not yet fully functional and renovated. Or they couldv'e just fixed the hotel first before having guests. Staff: The hotel staff was the gem of the hotel as they did their best in spite of the poor situation. They were kind, friendly, quick to respond and professional. Everyone was very helpful and easy to deal with.

no tissue provided

Marison Hotel exceeded my expectations in every way. With its prime location, comfortable accommodations, excellent amenities, delightful dining, and exceptional service, it is the perfect choice for travelers seeking an unforgettable experience. I highly recommend Marison Hotel to anyone!

My recent stay at the Lotus Blu Hotel left me thoroughly disappointed. The absence of essential amenities, including a gym and a pool, was a significant drawback. Furthermore, the quality of breakfast was subpar and did not meet expectations. Considering the price I paid, the value for money was far from fair. Adding to my dissatisfaction, the hotel did not accommodate a late check-out without additional charges, despite ongoing construction on the second floor. It was disappointing that the hotel did not make any effort to offer a free late check-out or provide compensation for the disturbance caused by the construction. Moreover, as a guest who frequently stays out early and returns very late at night due to business commitments, I had hoped for a more understanding and accommodating approach from the hotel. Unfortunately, this was not the case. Taking into account the lack of amenities, unsatisfactory breakfast, unfair pricing, inflexibility with late check-outs, and the hotel's failure to cater to my specific needs, I have decided that I will not be returning to the Lotus Blu Hotel in the future.

Took a 2 day break to see Mayon Volcano and booked a 2 night stay here. It is right smack in the middle of Legazpi Ciry. The rooms- clean, comfortable beds, nice pillows, clean sheets, basic bathroom amenities, hot and cold shower with very good water pressure, bidet, fluffy towels and there's also hand towels. Complimentary coffee and water. We stayed in a room away from the street so it's pretty quiet too. The staff- young, friendly and helpful. They can use a little more knowledge on the things to do around legazpi and albay province. Breakfast- the room came with a free buffet breakfast. The selection is what you can expect from this price point, mostly local food like dried fish, smoked fish and vegetables. Coffee is freshly brewed with choices of breads and cereals. Overall, we like this place and would recommend it based on our personal experience.

Ayos na ayos mqganda lugar kita mayon kaso maulap ming nag punta kamo

The service was as good or better than a 5 star hotel. The food was very tasty and we enjoyed it very much. The staff were very helpful and outgoing! We will stay in your hotel everytime we go to the province to visit my wife's family.

Hôtel agréable, nous avions une chambre Deluxe, spacieuse avec une fenêtre. Le personnel est très attentif, par exemple Ils préparent un déjeuner vegan même si ce n'est pas au menu (ils mettent de la viande partout aux Philippines)

We’ve been coming to this resort since I was a kid so we know what to expect and what the resort offers. Over the past few years, the resort has been making changes to their facilities, making these visits more exciting.
 The rooms are newly refreshed. Beds are still comfortable and soft. Most rooms have bath tubs. Resort branded amenities are on offer, and we like the lemongrass scent. We order food ala-carte, and everything we had was really good. I personally keep coming back for their Crispy Bicol Express and Tilmok, but we found ourselves absolutely thrilled when we asked the chef to cook up something exciting (we keep raving about the Singaporean Chili Crab) with some seafood we bought along the way. Breakfast was a bit limited, but good too. The newly built recreations center offers exciting new amenities for guests - jetskis, kayaks, and paddle boards if that’s your thing. You can also dive at the resort’s house reef - honestly some of the best conserved in the Albay Gulf area.

While the main beach (close to the resort amenities and villas) is rocky, they now allow access to the area they call the Marina, which is a short stretch of beach with much better sand and better views of the open Pacific Ocean at the western side of the resort. This is also where they do their fish feeding activity. We also booked treatments in their spa, which we loved. Best of all, their staff were some of the nicest we’ve dealt with. With the service we’ve received, they made our stays here absolutely wonderful. Will definitely come back.