Muthu Oura Praia Hotel

Such polite staff and very helpful always smiling. Rooms are perfectly adequate and sizeable. The amenities are terrific with a fun and large pool area which is clean and gets lots of sun year round

A well organised hotel rooms very spacious.The reception staff are very friendly.also rosemary the Cuban girl at the pool entertainment is very friendly and gave everyone a really fun time around the pool ..playing darts etc.

First of all our iPad was stolen from our room and the staff were not helpful at all. We can see the iPad is in the hotel through find my iPad. You cannot get food or drink in the hotel you have to go across the road. Water is not included in all inclusive so can’t get a drink when sunbathing during the day. Rooms are dated. Rooms don’t get cleaned every day

Stayed for 4 nights recently at the Muthu Oura Praia Hotel. Nothing but good things to say about this hotel. Place is clean, rooms are big and the staff are friendly. Location is great and very central and beach is within 1/2 mile away. Only negative I heard was the all inclusive, don't pay for it as the other Muthu hotels don't honor the bands. Would recommend this hotel for the price but it could do with a revamp as it's looking a bit dated.

Where do I start, booked a deluxe family room for 5 days for myself , husband and son 28 with DS. Arrived to say we were upgraded to one bedroom . On reviewing room , it was not a one bedroom but what looked like a smaller studio . I complained and was advised that the room i booked wouldn’t be available until next day to view or to change. Bear in mind I’ve a son with special needs so I was only here for 5 days, I couldn’t keep changing him. I decided to stay but when I looked at rooms both side of me they were a lot bigger than our ‘upgrade’ my husband has bites all over his back, ants all over balcony and no English speaking channels despite guarantee from reception that it was a prob thru all MGM hotels , but for 5 days it never came back. . Also we were asked for a 100€ deposit in case of damages, I wonder what damage one could do . Property so dated and in need of repair, couldn't justify a 100€ deposit.

Good stay, but probably won't return. The heating wasn't working properly in our room which was annoying but luckily there were large blankets available in the wardrobe. The room decor looks very old and outdated. Beds were comfortable. Pool was ice cold so I don't think it's heated. Reception desk isn't the prettiest but otherwise, staff seemed nice. I will probably stay in their sister hotel as it looks like it had more of an atmosphere

We have stayed here many times because the staff are friendly, welcoming polite and highly attentive. Nothing is too much trouble and they do all they can to make our stay perfect every time. The rooms are spacious, they are a bit dated decor wise, but are spotlessly clean and comfortable. The Aircon is good and the rooms have a large fridge, microwave and cooker. The public areas are spacious and cool and there are loads of seating areas around the foyer and the indoor fountain. The rooms have a free to use safe and ample shower gel/shampoo and loo roll are provided. The hotel has a beets reasonably priced supermarket right next door. Also a free parking area right outside. The hotel is at the top of a hill that you can walk down to the beach in about 10 minutes. The hotel is about 15 minutes walk from the *****. The hotel prices are very reasonable and with the great location, excellent staff and clean rooms it’s a perfect choice for us.

I want to start off in saying. I have no idea what the bad reviews are for. Okay yes some things are a little dated but they are all over it seems. I found the staff amazing ! They had no hesitation to help myself, transport, getting WiFi for my phone as it wasn't working at all, storing items, helping with my toddler when they saw I was struggling etc. Because of staff we never lost anything other than the airport. They were brilliant! The food was very standard but we still ate lots and enjoyed ! Would have rather have had an early breakfast start but that was okay still. Our room, we were in block E and it was such a beautiful view of the beach! The cleaners were so lovely. They are everywhere so they helped with how to use the shower, they even saw my toddler dropped her toy and went down 2 flights to get without hesitation. Always cleaned, we were given towel only on the last day but we had some anyways. Nice warm showers and the room was nice and warm for the night. There are alot of steps but if you can find your lift, it's not too bad. Entertainment was a little lacking but we had the most of it by making friends. We didn't go out as I soloed with a toddler and heard the ***** was a little much but did go to the hangover bar where they also were so lovely, friendly and also nice and cheap! The little corner shop there tried to sell me fags for 8 euros when could get 4 euros etc so I didn't buy any there so may watch out there but otherwised, a lovely hotel etc. Pool was cold but if it was nicer weather it would have been great. Still had alot of people sunbathing. We at least dipped in with a few people. Loved that we could use the hot tub as I thought it may have been for people who paid or was in some people's rooms but was by the pool. The beach is literally a 3 min walk away even with a toddler. We did go on trips and transfers were so knowledgeable, funny and fast. Always friendly when they saw us at the hotel. My phone even died and thankfully they gave me a number to make sure to get someone else to contact them. Was very smooth sailing. Thank you for my stay! Already have the holiday blues.

What can I say I booked the room six months ago when for £356 for a supervisor gold room now most of the hotel has a great view All we got was a car park and was charged £373.00 plus €100 deposit I know it’s not much but it’s annoying they can so I complained and after a while after serving every body that came in before me they said they have one on the fourth floor but it’s smaller than the one I ordered but had a great view so we said ok they said the deposit will not be taken unless any damage but they have taken it out of my account funny feeling will not be getting that back