Hotel dengan Bar di Iskandariah

This was our stop over on our way from Orlando to Dallas, so we were really looking forward to a good night's sleep. It was in a good location with nearby restaurants and grocery store. We felt safe keeping our locked moving truck on the property. Room was large and comfortable with a good hot shower with good pressure. We spoke with Gregory before and after booking. He was so friendly, informative and helpful. On arrival Tim was great for check in. Small vending area available. A good experience.

I'm handicap, in an electric wheelchair, and as soon as we book Trisha, ”Tish” called us to make sure we had made a good choice on rooms. We had 3 adults and the room we booked only had 1 bed. She got all pertinent information and called us back to give us the options she could with different rooms and their pluses and minuses. Have never had better service from any hotel! Older building but staff and set up was great for most handicap travelers!

My organization and I come to Alexandria a few times each year, and we've been faithful customers of the Home2 Suites the past few years. We typically booked 1-3 room(s) per stay, and most of our experience was relatively enjoyable. However, earlier this month, there was a MAJOR concern, and management failed to handle the situation properly. A person from my company is taking cancer medication cream, and their product treatment mysteriously vanished from their room while they were gone. This only occurred after an unrequested visit from housekeeping. The vanishing cream (this cream was in an expensive bottle and could appear to be a cosmetics cream; the treatment was purchased for $250+) was never found after repeated searches. My team and I thoroughly searched the hotel room several times, looking through the garbage, searching above shelves, checking underneath furniture - trying to do anything we could to ensure that the medication had not been accidentally misplaced. Additionally, we waited until we checked out of the hotel and we returned home to confirm that the medication was not packed away in our personal luggage... Alas, after everyone within the company unpacked their traveling bags, no cancer medication was found. I understand that 9 out of 10 times, missing items are typically attributed to guest error or misplacement. However, this was the 1 out of 10. The person in my company had to pay for another round of cancer medication treatment. There was no reimbursement whatsoever for our stay (we had booked multiple rooms for several nights), no responsibility on behalf of the management to conduct thorough investigation on the missing medical treatment, no protocol established to help restore trust in this business. Due to damaged trust and the failure of this hotel to adequately provide a solution or support in this situation, we will not do business with this establishment going forward. If you stay here, I recommend putting away any valuables, even when room service is unrequested... You might find something missing... but don't worry - at least you'll get those fresh towels you didn't request.

Dated building and fittings. Room size is good. The lights in room were dim. Although other hotels we stayed in during this recent trip provided hot breakfast, this Comfort Inn still provided breakfast on-the-go, which consisted of muffins and apple juice. Hot coffee and tea were available in the lobby.

Perkhidmatan hebat dan bilik bersih

The staff was very friendly and very helpful the location was convenient for my needs even the room was a good value for the money but the hotel owner was an absolute nightmare threatened to kick me out on multiple occasions in the middle of the night that was his exact words I went inside and paid for the room at the rate that the front desk clerk had quoted me I signed the paperwork and exited the building once I exited the building to go back to my room the hotel owner stopped me and demanded that I give him more money or he would call the police to have me escort off the premises even though I had paid the amount that I was told to I was very unhappy with my stay at this hotel and do not ever plan on returning do not stay at this hotel when there are other options for the same price nearby I do not recommend this place at all but I do have to tell you that the housekeeping staff as well as the front desk staff were amazing and very helpful and I very much appreciate them but like I said the owner was absolute nightmare and I do not recommend you go to any of the hotels that he owns in this area

This hotel was very clean, staff nice and helpful. No issues except for remote batteries had to be replaced. We stayed in 8 different hotels during our road trip and by far this was the nicest one we stayed in.