Hotel dengan Bar di Algiers

Magnifique séjour , un hôtel de luxe sofitel Vraiment merci

On a positive note, the view from the sea-facing rooms is absolutely gorgeous and the private balconies are a great place to relax. The rooms are large and the beds are comfortable, however signs of age and lack of maintenance are starting to show. Whilst some staff are friendly and courteous, the majority behave more like civil servants than people in the hospitality industry. “The customer comes first” is definitely missing in their training manuals. Instead, one is made to feel that compliance to their rules is more important. I asked room service for an iron and was told no irons were provided because I “had to use the hotel laundry service”. My colleagues and I were told off by the security guard at the door for bringing bottled water into the hotel because “we had to purchase it in-house”. I waited over 20 minutes after a very long journey for someone to show up at the front desk and check me into my room. My check-in was interrupted twice by other guests requesting their room keys to be reprogrammed and instead of asking them to wait or refer them to a colleague, I was left hanging. The hotel is regularly used for ministerial meetings and visits, and the customer service declines even further as staff rush to cater to government officials and their entourages instead of their guests.

اغلب الوقت لاجد موظف في الاستقبال بوفيه الفطور متواضع جدا لايوجد حساب بالفيزا ولا الماستر كرت. اغلب الخدمات التي وردت في وصف الفندق لم تكن متوفرة

離機場比較近，乘機的話還可以

I had an excellent stay and I would like to thank you for everything: the warm welcome, the kindness, the attentions, the advice, the cleanliness of the lodgings, their really complete equipment, among others, and also I would like to emphasize the sympathy of each of Mr. Abdennour, Mme kafila They were very sincere, helpful and kind... The catering service was also excellent and presented a very varied choice (the food was of a very good standard and the buffet was impeccable)...

The staff at Space Telemly hotel went above and beyond to make our stay comfortable. My friend and I stayed for 3 nights and it was our first time in Algeria (we are from Australia). Everyone we interacted with was incredibly kind, accommodating and helpful and went out of their way to make us feel welcome. The hotel is perfectly located in the heart of Algiers allowing travellers to explore the city with ease. They serve delicious breakfast and the rooms were clean and comfortable. We really enjoyed our stay and hope to return to the Space Telemly Hotel.

Nous avons passé avec ma fille un magnifique séjour dans cet établissement moderne chaleureux tout le personnel est aux petits soins.Les chambres sont spacieuses et le service étage est incroyable disponible H24 . Je recommande cet hôtel à mille pour cent.:

je souhaite reporter un incident qui vient juste de m'arriver avec un receptioniste au téléphone , un mal élevé qui m'a raccroché au nez ; j'ai appelé l'hotel hier et j'ai laissé mon numéro pour qu'un responsable commerciale me rapelle pour travailler ensemble dans le cadre de signer une convention et ce matin je recois un email pas détaillé ni signature ni numéro de téléphone alors je rapelle l'hotel et le type qui etait au téléphone m'a parlé d'une méchanceté et sou estime incroyable. J'avoue que je suis choquée et je ne trouve pas les mots pour décrire ma déception. un nouvel hotel qui au lieu de ramasser des clients ils vous rejétent???????????? JE SUIS CHOQUEE! ah mon DIEU!

I have stayed for a couple of days with my family for the occasion of my birthday and the staff were absolutely amazing, great service!! Special thanks to Tayeb at the reception, Mehdi at the breakfast and Sheraz the guest relations supervisor for organizing a beautiful birthday cake for me. Of course not to forget the chefs behind the very tasty food! And the entire team! Thank you!! Hanane Derouaz / Mamouni Ouahiba

Good hotel. Very new and modern. Rooms are spacious and very comfortable. Pool area great and room service was perfect. Free airport shuttle which was a bonus!!