Penginapan di Rixos Almaty Hotel menempatkan anda di tengah-tengah Almaty, dalam lingkungan 15 minit berjalan kaki dari Panggung Opera Almaty dan Taman Nedelka. Hotel mesra keluarga ini berada 1.2 km dari St Nicholas Cathedral dan 1.5 km dari Zenkov Cathedral.
Manjakan diri anda di spa yang menawarkan urut, rawatan badan dan rawatan muka. Anda tentu sekali akan menghargai kemudahan rekreasi, yang termasuk sebuah kelab kesihatan, kolam renang tertutup dan sauna. Hotel ini juga menampilkan akses Internet wayarles percuma, perkhidmatan rencam dan kedai hadiah atau gerai surat khabar. Cukup mudah untuk mengunjungi tempat tarikh berdekatan dengan pengangkutan ulang-alik kawasan (dengan surcaj) yang disediakan.
Dapatkan santapan anda di restoran di hotel, Brasserie, untuk makan tengah hari, makan malam, atau sarapan lewat pagi. Tempat makan di kedai kopi atau kafe dan Perkhidmatan bilik 24 jam turut disediakan. Hilangkan dahaga anda dengan minuman kegemaran anda di bar/ruang istirahat. Sarapan bufet disajikan pada hari minggu dari 6:30 hingga 10:30 dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, perkhidmatan limousin/kereta bandar dan surat khabar percuma di lobi. Ada rancangan acara di Almaty? hotel ini mempunyai ruang berukuran 1478 kaki persegi (137 meter persegi) yang terdiri daripada pusat persidangan dan 9 bilik mesyuarat. Dengan membayar surcaj, tetamu boleh menggunakan pengangkutan ulang-alik lapangan terbang (tersedia 24 jam) dan perkhidmatan pengambilan dari stesen kereta api.
Selesakan diri anda di salah sebuah daripada 237 bilik berhawa dingin, yang menampilkan lantai dipanaskan dan TV Pintar. Katil anda disediakan dengan gebar bulu kapas dan peralatan tempat tidur premium. Bilik mempunyai balkoni persendirian. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program satelit disediakan untuk hiburan anda. Bilik mandi dengan tab mandi dan pancuran berasingan menampilkan tab mandi rendaman dalam dan hulu semburan mandi hujan.
2023.02.27
Her zaman tercih edip rahat ettigim hotel,biraz daha yenilenmesi ve servis kalitesinin artmasi lazim.Ilk açıldığı dönemde rakipsizdi ama şimdi yeni oteller açıldı ve güncellenmesi lazim. Yeri merkezi ,lobby harika,yine kalırım.Tavsiye ediyorum
The affordable ibis Almaty Jetisu is a part of the first Accor's combo-hotel in Kazakhstan. Comfortable rooms with innovative Sweet Bed by ibis, fitness center, sauna - hotel provides everything needed for relaxation or effective business performance. Located in the same building with Novotel Living hotel and restaurants. Large beautiful lobby decorated with contemporary art pieces and greenery elements serves as a social hub.
PPengguna Tetamu2023.10.04
Good size room, more amenities than expected for an Ibis including dressing gown and slippers. Small modern bathroom. It's a new hotel but some fixtures already show wear and tear, for example the toilet paper holder is coming away from the wall. I like the filtered water stations for endless refills of your provided carafe. Great location, shops and restaurants all around. Good gym and large modern sauna. Helpful staff provide good service and speak English. ”Line Brew” attached restaurant has delicious food at very reasonable prices. Breakfast buffet is a standard selection. Great value and recommended.
Terletak di Almaty (Bostandyk District), International Hotel Astana berada dalam lingkungan 15 minit berjalan kaki dari Kazakhstan Museum of Arts dan Kasteev State Museum of Arts. Hotel spa ini berada 14.2 km dari Pusat Peranginan Ski Shymbulak dan 0.4 km dari Stadium Pusat Almaty.
Luangkan masa untuk memanjakan diri anda di spa perkhidmatan penuh. Anda tentu sekali akan menghargai kemudahan rekreasi, yang termasuk sauna dan pusat kecergasan 24 jam. Kemudahan tambahan di hotel ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan kedai hadiah atau gerai surat khabar.
Nikmati juadah di restoran ataupun berjamu selera dalam bilik dengan menggunakan Perkhidmatan bilik 24 jam di hotel. Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat. Sarapan Inggeris percuma disajikan pada setiap hari dari 7:00 hingga 11:00.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan 24 jam, daftar masuk ekspres dan surat khabar percuma di lobi. Kemudahan acara di hotel ini terdiri daripada ruang persidangan dan bilik mesyuarat. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam) manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 114 bilik berhawa dingin yang menampilkan Televisyen Plasma. Akses Internet wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung. Bilik mandi menampilkan pancuran mandi, kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi telefon serta peti besi dan meja.
PPengguna Tetamu2023.07.07
Struttura piuttosto semplice ed abbastanza pulita,situata non lontano dal centro di Almaty. La mia camera era,abbastanza spaziosa e pulita,dotata di balcone,bagno con doccia,set di cortesia,in particolare ho trovato il letto molto comodo. Nel complesso si tratta di una buona struttura,non ancora avvezza secondo me,ad accogliere turisti da tutto il Mondo . Colazione e barriere linguistiche (solo un receptionist su quattro con cui abbia avuto a che fare,parlava inglese) da migliorare. Per il resto,lo consiglierei.
105 ulasan
3.4/5
Harga bermula
RM 253
satu malam
Semak Ketersediaan
Anda Mungkin Menyukai
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With a stay at Mildom City Hotel, you'll be centrally located in Almaty, within a 15-minute drive of Shymbulak Ski Resort and Nedelka Park. This bed & breakfast is 0.5 mi (0.9 km) from Almaty Opera House and 0.8 mi (1.3 km) from Lermontov Russian Drama Theatre.
Make use of convenient amenities such as complimentary wireless internet access, a hair salon, and tour/ticket assistance.
Take advantage of the bed & breakfast's 24-hour room service. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 15 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
PPengguna Tetamu2023.10.07
В полне хороший отель...да уставший...но всё же....полотенца для рук ног лица и тела... мыльно рыльное всё есть...бар битком....чай сахар есть....фен чайник.. есть гладильная комната...хорошее расположение....рядом много что есть...и дати место тихое...
Penginapan di Regardal Hotel menempatkan anda di tengah-tengah Almaty, dalam lingkungan 15 minit berjalan kaki dari Kazakhstan Museum of Arts dan Kasteev State Museum of Arts. Hotel spa ini berada 0.6 km dari Stadium Pusat Almaty dan 1.5 km dari Auezov Kazakh Drama Theatre.
Manjakan diri anda di spa yang menawarkan urut dan rawatan badan. Jika anda inginkan peluang rekreasi, anda akan mendapati kolam renang tertutup, tab spa dan sauna. Kemudahan tambahan di hotel ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan salun rambut.
Nikmati masakan Eropah Timur di Manhattan, salah sebuah daripada 2 restoran di hotel, atau nikmatinya dalam bilik dengan menggunakan Perkhidmatan bilik 24 jam. Bersantailah dengan minuman kegemaran anda di bar/ruang istirahat atau bar tepi kolam. Sarapan bufet percuma disajikan pada setiap hari dari 8:00 hingga 10:00.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, surat khabar percuma di lobi dan perkhidmatan pencucian kering/dobi. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam) manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 189 bilik berhawa dingin yang menampilkan bar mini dan Televisyen LCD. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program satelit disediakan untuk hiburan anda. Bilik mandi persendirian dilengkapkan dengan kelengkapan dandanan diri percuma dan bidet. Kemudahan yang disediakan merangkumi peti besi dan cerek elektrik, manakala pengemasan disediakan setiap hari.
PPengguna Tetamu2022.09.21
Well we booked this hotel by walking in off the street. As an emergency hotel it was okay. The hotel was very dated, the bedding had holes in it and there was a party going on in the hotel which you could hear until the early hours of the morning. It cost £174 for 3 rooms for the night and included breakfast, not that I ate the grey egg, very pink sausage and bowl of honey. It was cash only. The young guy on reception was nice and tried to speak English best he could which is hard to find in the area of the world. He was friendly and helpful. Now, we went to our rooms on for an hour later a local mad attempted to enter our room, which we had locked. He had a card that could enter the room, the only reason he didn't make it in was because we had put the safety chain on. He had successfully got into one of our other rooms, this was very surprising. I told the staff and had to speak to someone on the phone to translate the problem. No other issues after this all night. TV on has channels in Russian, no English available. Now for the title of this post. The view from our room we could see the ski jumps which was nice but everything else you could see was broken. But this still isn't the reason for the title. In the picture I have attached you can see that there is a large window from the room to the toilet, just incase you would like to see your, partner, spouse, friend or other family member relieve themselves on the toilet. The shower was cold and barely worked. The bars of soap weren't worth having. Shower curtain didn't cover the whole window and the light for the bathroom could be turned on and off from the bed... Why would anyone need that, or is it so you can make someone go the toilet suddenly in the dark for a laugh. The decor of the room is very outdated. There is a McDonald's next door which is helpful, as the grey egg was not getting eaten. If you want a real experience of a night this place is for you.
Come and visit our newly opened hotel Holiday Inn Express Almaty. In the heart of the Central Asia region, the hotel boasts 184 spacious, well-equipped rooms finished in elegant style, from which you will be able to enjoy exceptional views of “Mountain Town” Almaty. We are very close to the Central stadium, the largest sports complex in Kazakhstan. You might want to be closer to your favorite team, then your best option is to stay at Holiday Inn Express. We look forward to welcoming you! Whether you are travelling as a couple or family or single, you can choose between our standard one queen size bed or two separate beds room configuration with a view of our magnificent mountains. It's the smaller details you'll appreciate while travelling, such as the choice of soft pillows and plush mattress toppers for a comfortable night's sleep. Keep entertained with cable satellite TV on flat-screen TV, and stay connected with multi-device high-speed wireless internet right from the comfort of your hotel room. Our ultramodern bathroom is equipped with hairdryer, magnifying shaving and make up mirror as well as all the amenities you could possible need during your stay. Electric current: 220 Volts. Smoking rooms & connecting rooms are also available. A distinguishing features of the hotel are an elegant bar and lounge area, plus a modern venue for conferences of business events. We also offer you available coffee breaks packages. We expect for your best stay here in Almaty, Kazakhstan.
PPengguna Tetamu2023.06.29
What a disappointing hotel. The service was awful throughout. Whatever the question the answer was always NO! Check in time was 2:00pm. I arrived at noon and asked for an early check in. NO! The room was ready but unless I paid $50 they would not allow early check in. (A different clerk did eventually check me in early) The restaurant closed at 7:00pm for dinner and there was no nearby option. I got take out and just asked for silverware and an empty glass. NO, you may not take to room. Eventually I procured a single fork (still no glass allowed in room. “People steal them”). 30 min later, a knock on the door asking for the fork back! Bar was horribly stocked. Red wine? NO. White Wine? NO. Just beer Breakfast opened at 7am. I arrived at 6:50 and just asked if I could have a coffee while i waited. NO. They ran out of juice, asked for more….wait for it…NO. Power was off several times, once for 2+ hours. Windows don’t open so it became very stuffy. Room was not cleaned one day. I asked just for fresh towels. I had to bring my used ones down to the front desk, where they counted them to be replaced. I guess their guests steal towels too! On checkout I asked politely if I could speak to the manager. “No manager here”. That kinda sums up the whole stay. Many, many better options here and this should never be part of IHG with the terrible service
A stay at Holiday Inn ALMATY, an IHG Hotel places you in the heart of Almaty, within a 15-minute walk of National Museum of Kazakhstan and Kazakhstan Independence Monument. This 4-star hotel is 0.7 mi (1.1 km) from Presidential Palace and 0.8 mi (1.3 km) from Central State Museum.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite for lunch or dinner at Glasshouse, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Almaty? This hotel has facilities measuring 7952 square feet (739 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 227 air-conditioned rooms featuring refrigerators and minibars. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
PPengguna Tetamu2023.06.26
The breakfast was good, but not fantastic. The room was good and clean, there were some supplies in the toilette. Parks and places around the hotel are nice, and you can have a good walk around, if you wish. There were always noise (I'd assume cleaners did some work) quite early in the morning. Another issue is that the breakfast time in the morning is until 10am sharp, which is not convenient for people travelling from Europe for leisure. As I understood, there're no alternatives available. We asked a bottle of water and an additional blanked to the room, and it was challenging to get them. Particularly, with the bottle of water, as they refused to put the cost of it on the hotel room, but requested a cash payment. It was a surprise for us.
With a stay at Hotel Kazakhstan, you'll be centrally located in Almaty, just a 4-minute walk from Geology Museum and 11 minutes by foot from Colibri. This 4-star hotel is 0.8 mi (1.4 km) from Nedelka Park and 0.9 mi (1.5 km) from 28 Panfilov Heroes Memorial Park.
Take advantage of recreational opportunities offered, including a nightclub, a sauna, and bicycles to rent. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a hair salon.
Enjoy Modern European cuisine at Balcony Brasserie, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Continental breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Make yourself at home in one of the 202 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
SSylvia Teoh2024.06.30
Very interesting experience staying in the old Soviet building. The location is very much in the center of the city with access to public bus and metro around its vicinity. The room is very basic but comfortable. Breakfast spread is really good. They have loads of fruits option.
For those who are also traveling solo and wanted to use public transport to and from the airport, it is possible to hop on bus number 92 with metro access.
The Novotel Almaty City Center is centrally located in downtown Almaty, at the intersection of Dostyk Avenue & Abai Street. One will enjoy nearby cafes, restaurants, Dostyk Plaza, Kok Tobe cable car & The Palace of the Republic. The Abai Metro station is just 5 minutes away. Perfect for your business travel to Almaty, the hotel offers high speed wifi, a fitness centre, pool & sauna, a restaurant with bar & outdoor terrace, parking facilities. The 6 meeting rooms makes it ideal for conference and seminars.
PPengguna Tetamu2023.07.14
Our July 3-12, 2023, family stay at the Novotel Almaty City Center Hotel for our son and daughter-in-law’s Qyz Uzatu bride’s wedding was memorable and outstanding. The staff was accommodating beyond expectations. Examples of services and assistance furnished include: 1) gorgeous congratulatory bouquet of roses, cake, and bottle of champagne for bride and groom upon their arrival, 2) Front Desk Receptionist Elmira ordered, negotiated, and “babysat” multiple wedding flower bouquets the day of the bride’s wedding event, 3) Deputy General Manager Yevgeniy personally helped finalize five 10-day room reservations, following up multiple times ensuring our full satisfaction, then emailing us a farewell and thank you note for our stay, 4) Front Desk Manager Altyn happily assisted with various requests, 5) entire staff was cooperative, positive, and professional, and 6) hotel restaurant’s breakfast buffets were delicious, and lunches were quite satisfying, too. Additionally, the hotel location was fantastic b/c: it’s adjacent to the large public plaza with memorial and fountains, as well as the tram to the nearby mountaintop which had restaurants, zoo, amusement park, etc.; walkable city center with nearby restaurants, shopping, green spaces, and more. Based on our family’s experience, we zealously endorse and recommend the Novotel Almaty City Center Hotel and will fondly remember our stay and the hotel’s kind, thoughtful, and service-oriented staff for taking care of our family.
Dengan penginapan di Royal Park Hotel Almaty di Almaty (Turksib District), anda akan berada dalam lingkungan 10 minit memandu dari MEGA Park dan Gabit Musrepov Kazakh Theatre for Children and Youth. Hotel ini berada 9.3 km dari Taman Memorial 28 Panfilov Heroes dan 9.4 km dari Hippodrome.
Gunakan kemudahan sesuai yang disediakan, yang termasuk akses Internet wayarles percuma dan bantuan pelancongan/tiket.
Di Royal Park Hotel Almaty, nikmati sajian yang memuaskan di restoran.Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat. Sarapan Eropah disediakan pada setiap hari dari 7:00 hingga 10:00 dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk perkhidmatan pencucian kering/dobi, meja/kaunter hadapan 24 jam dan tempat simpanan bagasi. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam).
Selesakan diri anda di salah satu daripada 57 bilik berhawa dingin yang menampilkan peti sejuk dan bar mini. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dengan pancuran mandi menampilkan kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi peti besi dan meja, manakala pengemasan disediakan setiap hari.
PPengguna Tetamu2023.01.07
Не сказать, что я была в восторге от этого отеля, но также не могу и сказать, что это было очень плохо. Возникли смешанные чувства от пребывания тут, отсюда и такая оценка. Месторасположение с точки зрения близости к аэропорту – отличное. А с точки зрения жизни не очень удобное. И тут я имею в виду не расположение относительно центра города даже. Под окнами находится мойка и заправка, где ночью и утром по громкоговорителю женщина общается с клиентами, это сильно мешает сну и влияет на общее самочувствие. Шторы также приходилось зашторивать, иначе прожектор света будет мешать сну. В общем, мои ночи были неспокойные: свет в окне, невозможность открыть окно, чтобы пустить свежий воздух (хотя возможно это и к лучшему). Приходилось объяснять таксистам где находится главный вход в отель, который выглядит как служебный и не с первого раза догадаешься, что именно там вход. Собственный бесплатный трансфер – это чудо, им хочется сказать огромное спасибо за две прекрасные поездки. Первая, с аэропорта, спасибо замечательному мужчине, что пока я решала вопрос с утерянным багажом, он не уехал и ждал меня этот час, хотя мы даже не связывались, потому что на нервах я забыла предупредить отель, что задерживаюсь на выходе из аэропорта. Огромное человеческое спасибо! Поездка в аэропорт оказалась не менее комфортной, все было вовремя и на высшем уровне! Персонал на ресепшене всегда был приветливым, отзывчивым, шел навстречу, когда необходимо было. Спасибо вам большое) Обслуживание в номерах также было отличным. Что касается внутреннего убранства, то в номере было все необходимое для комфортного пребывания, правда за столом оказалось крайне неудобно работать, если только вы не любитель закидывать ногу на ногу и тп.
Bagus
21 ulasan
4.2/5
Harga bermula
RM 192
satu malam
Semak Ketersediaan
Lihat semua Hotel berhampiran ТОО "Alhambra"
Pilihan Hotel Almaty Yang Menarik untuk Anda
Lihat semua
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No.1
5.0/5
2 ulasan
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Almaty | 0.87KM dari ТОО "Alhambra"
"Good Location"
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Almaty | 1.07KM dari ТОО "Alhambra"
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Almaty | 1.5KM dari ТОО "Alhambra"
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No.5
4.2/5
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Almaty | 1.3KM dari ТОО "Alhambra"
"Good Location"
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4.0/5
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FM Hostel Almaty
Almaty | 2.13KM dari ТОО "Alhambra"
"Lokasi strategik""Penginapan yang hebat!"
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No.7
3.8/5
27 ulasan
Mildom Express
Almaty | 2.18KM dari ТОО "Alhambra"
"Good Location"
Pilih tarikh untuk melihat harga
No.8
4.4/5
127 ulasan
Hotel Uyut Almaty
Almaty | 2.28KM dari ТОО "Alhambra"
"Penginapan yang hebat!""Bersih dan kemas"
Pilih tarikh untuk melihat harga
No.9
4.1/5
56 ulasan
Hotel Kazzhol Almaty
Almaty | 2.27KM dari ТОО "Alhambra"
"Good Location"
Pilih tarikh untuk melihat harga
No.10
4.2/5
120 ulasan
Rahat Palace Hotel
Almaty | 2.45KM dari ТОО "Alhambra"
"Penginapan yang hebat!""Tuan rumah yang peramah"
Pilih tarikh untuk melihat harga
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Lihat semua
Semak ulasan daripada pelancong lain untuk membantu anda mencari penginapan yang sempurna
4.4/5
Sangat Baik
PPengguna TetamuI had to fly to Almaty on family business. Hotel itself is trendy, historical building. Inside is really nice, clean. Front desk folks are very friendly, knowledgeable and helpful. Rooms looks exactly as on photos. Each room has electric cattle, 2 bottles of water for each occupant. They refill tea, coffee, water every day. If you ask, they can bring you thus any time. I have to say their 24 hours room service is great. I bought room with breakfast. Highly recommend. Menu/ buffet is good. You can order omelets or oatmeal. One thing, though. Menu does not change at all. So, if you stayed few days, you will be fine. I stayed 10 days. It kind got boring after 4 days. Never the less, breakfast is good. Housekeeping is great! They really clean your room, disinfect. They change sheets every other day, towels every day. A lot of toilettes: shampoo, conditioner, body wash gel, body and hands creams, shower cap, even hair comb. You can pre order transfer from and to airport. They met me with the sign. It was great. Really great hotel. I will highly recommend to stay there.
PPengguna TetamuWe recently had a stay at this Swissotel. Given the reputation of the brand, our expectations were naturally set high. However, the reality of our experience fell significantly short of those anticipations. 1. Check-in Procedure: Even with online check-in we were subjected to a 30-minute wait. One of our pre-booked rooms was not ready at the time of arrival. 2. Room's Condition: - A glaring lapse in cleanliness was evident with the state of the bathroom floor near its entrance (photo attached). - The bathroom door's sliding mechanism was faulty and highly inconvenient. - The overall condition of the bathroom indicated it's due for an overhaul and repairs (photos attached). - The discovery of a used ear swab under the table raised significant concerns about the room's preparation and cleanliness (photo attached). - A faulty power outlet in the bathroom added to the growing list of maintenance concerns (photo attached). - The discovery of a dead insect in the drapes clearly points to a continuous lack of attention to detail with the cleaning staff (photo attached). 3. Birthday Cake: Our agreement for a pre-arranged complimentary birthday cake was not only overlooked but was also delivered a day later than promised, despite having multiple conversations and providing evidence of our prior agreement (via the official hotel WhatsApp). 4. Water Bottle Replenishment: The consistent oversight in providing an essential like water, despite multiple request channels, was surprising. The water had to be fetched from the cleaning staff, we had to chase them and ask. None of the other channels, like the official app or the reception, fulfilled our request for the water delivery. 5. Dining: Our anticipation of an à la carte menu was countered by a buffet offering. Being told this was due to hotel occupancy levels feeling unsatisfactory. This went on for both evenings spent at the hotel. Portions of the a la carte menu were available only for room service. 6. Buffet Food Quality: The limited options, particularly for main courses (3), left much to be desired. Our experience with the freshly prepared pasta was particularly disappointing. It was watery, bland, disgusting. You could get better pasta at an office canteen. We have travelled quite a big part of the world and this buffet was easily the worst we have ever had. Both taste and variety were not worth the price. And we were forced into it by being denied the a la carte option. The hotel is above capacity - great, but we paid for the same service as if it weren't, right? Not OUR problem. 7. Breakfast Experience: The overall offering was lackluster. The variety was uninspiring, especially when compared to even basic 3-star hotels. Stale pastry (croissant from the day before) at a 5* hotel is inexcusable - these are absolute basics. Staff appeared overwhelmed, often forgetting to replenish food and drinks (had to be reminded many times) and struggling to manage guest numbers. Only 2 juice options fo
PPengguna TetamuSo, I booked 4 nights on two separate bookings for different rooms having extended my stay in Almaty. As such, the photos provided represent a ground-floor double room and a upstairs family room with a mezzanine. Most importantly, for the price paid, which was very reasonable indeed, I consider the hotel to be of superb value. As such I shall order my opinions according to their importance. Firstly. The staff were very friendly and professional throughout the stay including the security. Secondly, I approve of the interior of the hotel - the overall design of the rooms being very comfortable indeed, and unusually spacious. The breakfast from 7-10 was cosy and supplied all the necessaries, though I would recommend fried eggs for the future. In addition to the above, the double room had satellite TV with access to the internet - i.e. YouTube etc. The swimming pool, though I didn't use it looks fantastic, and the restaurant food is well-priced and delicious (I recommend the lentil soup, with Chicken-Spinach and a side of rice). Though there was construction work happening which could have been a little more tidy given that some guests have to navigate through it, I would still rate this hotel a 5/5 for the value of the booking. 👍
PPengguna TetamuБыли в номере люкс, это конечно не люкс, но в целом все было хорошо, уборка в номере и смена полотенец каждый день, предметы гигиены. Больше всего понравилось расположение, очень удобно было добираться в разные места и передвигаться пешком, просто вечером погулять возле Дворца республики. Завтрак входил в стоимость, был с 7 до 11,но по факту в 10 уже есть было особо нечего, поэтому если хотите позавтракать, надо вставать рано, чего в отпуске не хочется. Сауна, бассейн и тренажёрный зал на троечку, но мы и не ради этого ехали. Территории своей почти нет, но при этом всё таки можно посидеть вечерком на улице за столиком, ввиду отсутствия балконов. В целом можно рекомендовать как хорошую и доступную гостиницу.
PPengguna TetamuHad an excellent stay at Best Western in my recent solo trip. -Excellent Staff especially Aruzhan who was very helpful, dedicated and patient. She helped in resolving a payment issue. -Great location, next to Expo, some local cafes. -Breakfast was nice with many options including customized omlette. Would love to stay here in my next trip.
8867timurlI am writing a review here because didnt have a chance to do it via Booking, as they have closed this option for me surprisingly Fast within few hiurs I left this hotel. The reason is that I had been forced to leave this ”hotel” earlier. So, lets start: I do not know how this hotel has been rated four star. This is one star Max. Hot water you need to wait for 30 min every time you want it. Breakfast very poor and if you are downstairs around 10AM - nothing left even through is it publushed until 11AM!!!! Heater in the room is broken.... Several reasons like that. The main one - my last night hotel owners allowed to have a movie filming to somebody for whole night in the hotel corridors right behind my room door with always smoking actors!!!! I am not joking... I couldnt sleep and all my request to stop noizing were just simply ignored with the comments that they are filming here and sit in your room!!! :-). They probably thought I should be proud of it! I am rarely writing reviews but cannot skip it for this rubbish hotel. Do not waste your time even viewing this option.
MmouseirreThe hotel is nice. There's a sauna and swimming pool and a breakfast buffet. It is quite near the airport so you will occasionally hear planes passing by. It's also a little far from the city center but can be walked. Baum Grove is also just nearby if you want to see some nature.
CCHIY CHAOIt’s a common hotel to stay when you’re traveling outside your country! Luckily what we selected is so far so good! My friends are happy with my choice!
Hopefully we will come again for next visit to ALMATY. Good Stay and Good day!
AandrewsE1824WOI had an 11 hour layover between my flight from Dubai to my flight to Atyrau and was really searching for a hotel near the airport that was convenient and reasonably priced. Grand Hotel Erbil is both of those. I made the booking online with the option to pay on arrival. The booking made provision for a free shuttle pickup from the airport and a very reasonable transfer back the following morning. The hotel confirmed everything by Whatsapp. Contactless payment. Clean room. Clean linen. Friendly and efficient service. I ordered a simple burger and chips via WhatsApp and the food arrived hot and fresh. Minibar is fully stocked and reasonably priced. Their menu is extensive (55 page book) and they cater for everything from a bowl of hummus to platters of meats, cakes, cocktails, etc. For a traveller, this hotel is well worth it. Thanks, Grand Hotel Erbil!
PPengguna TetamuПерсонал отзывчивый, на все просьбы откликались сразу. Правда попадаются посетители которые курят в номерах. Нам достался номер прокуренный, пришлось сутки не выключать вентиляцию в ванной с открытой дверью.
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