Hotel berhampiran Aeliesya Ladies Station, Alor Gajah

Where do I begin with this hotel…?! Booked for 3 nights via Expedia because the hotel’s reservation page kept declining my credit card but still charging it - will sort this out later. Check-in: was told I had to pay a RM50 deposit in cash when I checked in. My hotel was prepaid online but I have no issue with the deposit, except they wouldn’t take credit cards for the deposit as they apparently cannot issue deposit refunds via credit card. I guess they haven’t learned about placing authorizations on cards and reversing the charges. They have Touch n’Go e-wallet stickers at reception but also wouldn’t allow me to pay the deposit via TnG. Fortunately I had some cash on me or I would have had to go find an ATM to withdraw money. Arguing with the receptionist is pointless since they’re merely enforcing stupid and nonsensical policies by management. Room: basic but acceptable. The remote controls for the air conditioning and tv were given at check-in. I guess the management is highly suspicious of guests and will not leave them in the room. Hot water in the shower was lukewarm at best and water pressure so-so. TV channels have zero channels in English. Guess English-speakers aren’t their intended clientele. Housekeeping does not automatically make up rooms. I was out the whole day and when I came back around 645pm, realised that the room was not made up. By then I had decided to move hotels and forego remaining 2 nights after the first night. At checkout when I told the receptionist about the unmade room, I was told that I had to call housekeeping to clean the room. What kind of half-baked, cheapskate dump has such a ridiculous policy!? I was told that apparently some guests don’t allow housekeeping in and so they just decided to not clean until asked. Amazingly every other respectable hotel in the world has a better solution to this - come back later!! Funnily this ridiculous policy is also not communicated at check-in. I didn’t expect an offer of refund for checking out early. Any hotel whose management is such a skinflint that they wouldn’t even provide daily housekeeping or keep the remotes in the room can hardly be expected to engage in customer service. Oh as a bonus, I saw an ironing board in the corridor. They wouldn’t provide ironing boards in the room of course. The pictures say more than I can. Verdict: never coming back here again if I can help it. Overpriced and does not deserve 3 star rating.

Hotel Yang Best,Bilik Yang Besar,Pool Yang Cantik Dan Akan Repear Lagi Pada Masa Akan Datang👍

Staff mesra dan sgt membantu. Cuma sy rasa kurang selamat sikit sbb kita boleh dgr bilik sebelah walau batuk, berbual, dkt toilet.. senang ckp bilik tembus bunyi😅 paling rasa x selesa bila ada bilik jiran depan Chinese man berbual berdua dpn bilik saya dgn sorg hanya berseluar dlm sorg lg sluar pendek.. berlaku pd mlm pertama bmalam di hotel. Jadi sejak tu bila malam rasa xselamat asyik2 cek pintu depan blk sbb dgr suara org llaki berbual dan bunyi org ketuk pintu atau buka pintu.. walaupun guest hanya chek in blk msg2.. tp sbb blk tembus bunyi jd asyik igt blk sndiri je.. so xnyenyak tidur mlm..

hotel berhampiran dengan tempat makan,kedai,aeon. parking under hotel cuma bahagian belakang tu gelap. kena park depan. bilik 1st power maintanance tak support jadi kena tukar bilik. btw servis pantas tak ada tunggu lama. cuma pemandangan bilik kedua tu kurang sikit. bilik sangat selesa ada 2 katil. ada iron,bantal extra.pool khas untuk kanak2 disediakan. blh repeat lagi recommanded 👍🏻👍🏻👍🏻

Check-in: Cepat, staff peramah. Bilik B505: tidak memuaskan #Peti ais tak sejuk #sofa x boleh tegakkan #lampu meja rosak #balkoni kotor #pintu sliding rosak Housekeeping: tidak memuaskan #panggil utk cleaning tapi x buat pun. Saya terpaksa panggil 3x untuk gantikan tuala dan air. Setakat tu shj. Lain2 langsung x buat. Lampu kat luar dah menyala utk cleaning tapi mereka buat x tau shj. #Breakfast: agak baik walaupun menu x byk. Check out: pantas

Staff yg sgt mesra...lokasi yg sesuai..berdekatan dgn masjid dan mydin..breakfast makanan yg byk..mengikut selera masakan melayu..bilik sgt bersih..kolam bersih dan parking yg sgt selesa..

Kemudahan hotel sama seperti gambar Nilai hebat untuk wang Berus gigi pakai buang disediakan Tapi selipar tak ada, nasib baik kami bawa sendiri Terdapat juga pengering rambut dan cerek air panas Tiada dapur di dapur tetapi ada kutleri Sarapan tambahan boleh dibeli di Songxian Hotel Bufetnya agak mewah Nasi lemak yang tersendiri, bubur putih dan lauk pauk Terdapat juga telur dan mee bubur yang baru dibuat Harga untuk tetamu Oman ialah MYR 40 seorang Kami sekeluarga bersarapan terus di hotel Mudah dan sedap

Ok tapi tandas tak memuaskan sangat. Air di tandas bila flush tak berapa kuat. Bila guna bath tub, air yg dah guna melimpah di lantai dan seolah tersumbat. Overall okey👍🏻, only tandas dan saliran sahaja perlu dibaiki

Mooi hotel. Volgens mij nog redelijk nieuw. Kamers zijn schoon en voldoen aan de verwachtingen. Je ziet hier en daar wat verbeteringen die nodig zijn en af en toe hangt er een muffe geur in de kamer/gang. Voor 2 nachten zeker een fijn hotel met ontbijt. Personeel is erg vriendelijk.

Lokasi Yang strategy. Mudah untuk bawa anak2 berjalan sekitar bandar hilir, dataran pahlawan, mahkota parade. Layanan staff yg baik. Counter pun bagus, Wlpn ramai org, utk sy staff buat keje cepat dan pantas sempat buat promosi Utk breakfast anak2 dan upgrade Bilik lebih besar. Boleh tanya staff Tempat menarik, tempat makan. Staff akan recommend kan tempat dan tlg check operation hour tempat. Housekeeping pun bagus mudah minta bantuan. Sy book 4 Bilik 2 deluxe 2 standard room utk 3 hr