Hotel berhampiran Cape Rachado Lighthouse, Alor Gajah

As far after viewing some negative feedback at A Famosa, we have some worries but still giving a try for our short stay in 4 bedroom pool villa. We checked in around 4pm and everything go smoothly. Our unit no is 1022, end lot which we have so much of privacy and fun time in the villa with kids. Villa is clean. No mosquito, aircon works. Although utensils in kitchen a bit less as we have only plates and cups, not even a washing detergent provided. You have to bring your own cooking stuff if you plan to cook there. We have a great time in the villa. Thank you A Famosa.

Saya sangat berpuas hati dengan penginapan saya. Bilik itu sangat bersih. Resort ini mesra kanak-kanak kerana ia mempunyai bilik permainan kanak-kanak dan beberapa gelongsor di kolam renang. Anak perempuan saya sangat menikmati perjalanan itu. Perkara yang paling saya suka tentang resort ini ialah pilihan sarapan pagi. Terdapat pastri, makanan barat, tempatan, sarapan Inggeris dan lain-lain. Makanannya lazat.

Where do I begin with this hotel…?! Booked for 3 nights via Expedia because the hotel’s reservation page kept declining my credit card but still charging it - will sort this out later. Check-in: was told I had to pay a RM50 deposit in cash when I checked in. My hotel was prepaid online but I have no issue with the deposit, except they wouldn’t take credit cards for the deposit as they apparently cannot issue deposit refunds via credit card. I guess they haven’t learned about placing authorizations on cards and reversing the charges. They have Touch n’Go e-wallet stickers at reception but also wouldn’t allow me to pay the deposit via TnG. Fortunately I had some cash on me or I would have had to go find an ATM to withdraw money. Arguing with the receptionist is pointless since they’re merely enforcing stupid and nonsensical policies by management. Room: basic but acceptable. The remote controls for the air conditioning and tv were given at check-in. I guess the management is highly suspicious of guests and will not leave them in the room. Hot water in the shower was lukewarm at best and water pressure so-so. TV channels have zero channels in English. Guess English-speakers aren’t their intended clientele. Housekeeping does not automatically make up rooms. I was out the whole day and when I came back around 645pm, realised that the room was not made up. By then I had decided to move hotels and forego remaining 2 nights after the first night. At checkout when I told the receptionist about the unmade room, I was told that I had to call housekeeping to clean the room. What kind of half-baked, cheapskate dump has such a ridiculous policy!? I was told that apparently some guests don’t allow housekeeping in and so they just decided to not clean until asked. Amazingly every other respectable hotel in the world has a better solution to this - come back later!! Funnily this ridiculous policy is also not communicated at check-in. I didn’t expect an offer of refund for checking out early. Any hotel whose management is such a skinflint that they wouldn’t even provide daily housekeeping or keep the remotes in the room can hardly be expected to engage in customer service. Oh as a bonus, I saw an ironing board in the corridor. They wouldn’t provide ironing boards in the room of course. The pictures say more than I can. Verdict: never coming back here again if I can help it. Overpriced and does not deserve 3 star rating.

Mooi hotel. Volgens mij nog redelijk nieuw. Kamers zijn schoon en voldoen aan de verwachtingen. Je ziet hier en daar wat verbeteringen die nodig zijn en af en toe hangt er een muffe geur in de kamer/gang. Voor 2 nachten zeker een fijn hotel met ontbijt. Personeel is erg vriendelijk.

Staff mesra dan sgt membantu. Cuma sy rasa kurang selamat sikit sbb kita boleh dgr bilik sebelah walau batuk, berbual, dkt toilet.. senang ckp bilik tembus bunyi😅 paling rasa x selesa bila ada bilik jiran depan Chinese man berbual berdua dpn bilik saya dgn sorg hanya berseluar dlm sorg lg sluar pendek.. berlaku pd mlm pertama bmalam di hotel. Jadi sejak tu bila malam rasa xselamat asyik2 cek pintu depan blk sbb dgr suara org llaki berbual dan bunyi org ketuk pintu atau buka pintu.. walaupun guest hanya chek in blk msg2.. tp sbb blk tembus bunyi jd asyik igt blk sndiri je.. so xnyenyak tidur mlm..

Negatif: Rekabentuk memang cantik, tapi banyak yang dah nampak usang. Kertas dinding ada yang dah terkoyak, lepas tu masuk bilik, bau agak hapak, tak tau lah macam mana mereka bersihkan bilik setiap kali orang daftar keluar. Lantai bilik air agak berminyak entah kenapa tak tau, ada sisa-sisa lumut. Seterika pun tak ada dalam bilik. Bila mintak seterika, yang ada pun yang sudah berkerak, memang bahaya betul baju melekat di seterika. Sarapan pagi pun sangat-sangat lah biasa, tak menggambarkan kegahan bangunan. Positif: Lokasi memang tak usah cakap, sangat strategik. Ruang sarapan pun luas tak sesak macam kebanyakan hotel yang kalau boleh, segala ruang makan nak disumbat dengan meja dan kerusi.

Lokasi yang strategik, banyak Tarikan Pelancongan dalam masa 15 minit pemanduan. Bilik yang luas dan bersih tetapi ia adalah bilik lama dengan solek baharu, justeru noda lama masih boleh dilihat secara visual. Kakitangan di lobi ramah dan masa menunggu untuk pendaftaran adalah lancar.

Check-in: Cepat, staff peramah. Bilik B505: tidak memuaskan #Peti ais tak sejuk #sofa x boleh tegakkan #lampu meja rosak #balkoni kotor #pintu sliding rosak Housekeeping: tidak memuaskan #panggil utk cleaning tapi x buat pun. Saya terpaksa panggil 3x untuk gantikan tuala dan air. Setakat tu shj. Lain2 langsung x buat. Lampu kat luar dah menyala utk cleaning tapi mereka buat x tau shj. #Breakfast: agak baik walaupun menu x byk. Check out: pantas

Staff yg sgt mesra...lokasi yg sesuai..berdekatan dgn masjid dan mydin..breakfast makanan yg byk..mengikut selera masakan melayu..bilik sgt bersih..kolam bersih dan parking yg sgt selesa..

Bilik xberapa bersih.. Buat kerja sambil leka.. bila masok bilik tapak kaki jadi berdaki sbb berhabuk.. Langsir mungkin perlu di basuh selalu.. dah berkulat langsir bekas terkena sisa makanan tetamu lama.. 🤢 dkt koridor byk najis burung 😵‍💫perkarangan lalu ke bilik terdapat sisa2 makanan / sampah cust yg tercicir.. ad sisa mamee.. ada sudu maggie cup.. 😬 pintu magnetik pulak susah nak buka.. sampai kena turun 4-5 kali nak buat aduan.. alasan jgn dekatkan kad acsess dgn hp.. tapi dkt tgn xde HP pun.. 🫤 bkn bilik saya je.. bilik org sebelah pun sama 🙄 tlg perbaiki.. kami menetap di sana bukan free.. 😪