Hotel berhampiran Rok & Rul Garden, Alor Gajah

Bilik xberapa bersih.. Buat kerja sambil leka.. bila masok bilik tapak kaki jadi berdaki sbb berhabuk.. Langsir mungkin perlu di basuh selalu.. dah berkulat langsir bekas terkena sisa makanan tetamu lama.. 🤢 dkt koridor byk najis burung 😵‍💫perkarangan lalu ke bilik terdapat sisa2 makanan / sampah cust yg tercicir.. ad sisa mamee.. ada sudu maggie cup.. 😬 pintu magnetik pulak susah nak buka.. sampai kena turun 4-5 kali nak buat aduan.. alasan jgn dekatkan kad acsess dgn hp.. tapi dkt tgn xde HP pun.. 🫤 bkn bilik saya je.. bilik org sebelah pun sama 🙄 tlg perbaiki.. kami menetap di sana bukan free.. 😪

Staff yg sgt mesra...lokasi yg sesuai..berdekatan dgn masjid dan mydin..breakfast makanan yg byk..mengikut selera masakan melayu..bilik sgt bersih..kolam bersih dan parking yg sgt selesa..

Staff mesra dan sgt membantu. Cuma sy rasa kurang selamat sikit sbb kita boleh dgr bilik sebelah walau batuk, berbual, dkt toilet.. senang ckp bilik tembus bunyi😅 paling rasa x selesa bila ada bilik jiran depan Chinese man berbual berdua dpn bilik saya dgn sorg hanya berseluar dlm sorg lg sluar pendek.. berlaku pd mlm pertama bmalam di hotel. Jadi sejak tu bila malam rasa xselamat asyik2 cek pintu depan blk sbb dgr suara org llaki berbual dan bunyi org ketuk pintu atau buka pintu.. walaupun guest hanya chek in blk msg2.. tp sbb blk tembus bunyi jd asyik igt blk sndiri je.. so xnyenyak tidur mlm..

Lokasi yang strategik, banyak Tarikan Pelancongan dalam masa 15 minit pemanduan. Bilik yang luas dan bersih tetapi ia adalah bilik lama dengan solek baharu, justeru noda lama masih boleh dilihat secara visual. Kakitangan di lobi ramah dan masa menunggu untuk pendaftaran adalah lancar.

Hotel membersihkan mengikut keperluan. Penyambut tetamu yang sangat sopan dan mesra. Tetapi perlu keluar dari bilik untuk mengambil air😅 ..tiada cerek atau cawan dalam bilik. Sukar untuk tetamu membuat kopi atau teh.

Location wise is good, many restaurant nearby within walking distance; ample of parking behind the hotel too, they do provide coffee for free even milo or white coffee refillable! The room are clean but bed are way too springy, pillow are too soft & shallow can’t support our head. There was a power db in my room making frustrating noise whole entire night, these low frequency noise really drive me crazy. I even need to switch the whole power off to silence it, bathroom are way too narrow, dimmed and lamp r blinking. Sound proof pretty bad especially nearby the road. Overall ok, but won’t be bk anymore

Kemudahan hotel sama seperti gambar Nilai hebat untuk wang Berus gigi pakai buang disediakan Tapi selipar tak ada, nasib baik kami bawa sendiri Terdapat juga pengering rambut dan cerek air panas Tiada dapur di dapur tetapi ada kutleri Sarapan tambahan boleh dibeli di Songxian Hotel Bufetnya agak mewah Nasi lemak yang tersendiri, bubur putih dan lauk pauk Terdapat juga telur dan mee bubur yang baru dibuat Harga untuk tetamu Oman ialah MYR 40 seorang Kami sekeluarga bersarapan terus di hotel Mudah dan sedap

Where do I begin with this hotel…?! Booked for 3 nights via Expedia because the hotel’s reservation page kept declining my credit card but still charging it - will sort this out later. Check-in: was told I had to pay a RM50 deposit in cash when I checked in. My hotel was prepaid online but I have no issue with the deposit, except they wouldn’t take credit cards for the deposit as they apparently cannot issue deposit refunds via credit card. I guess they haven’t learned about placing authorizations on cards and reversing the charges. They have Touch n’Go e-wallet stickers at reception but also wouldn’t allow me to pay the deposit via TnG. Fortunately I had some cash on me or I would have had to go find an ATM to withdraw money. Arguing with the receptionist is pointless since they’re merely enforcing stupid and nonsensical policies by management. Room: basic but acceptable. The remote controls for the air conditioning and tv were given at check-in. I guess the management is highly suspicious of guests and will not leave them in the room. Hot water in the shower was lukewarm at best and water pressure so-so. TV channels have zero channels in English. Guess English-speakers aren’t their intended clientele. Housekeeping does not automatically make up rooms. I was out the whole day and when I came back around 645pm, realised that the room was not made up. By then I had decided to move hotels and forego remaining 2 nights after the first night. At checkout when I told the receptionist about the unmade room, I was told that I had to call housekeeping to clean the room. What kind of half-baked, cheapskate dump has such a ridiculous policy!? I was told that apparently some guests don’t allow housekeeping in and so they just decided to not clean until asked. Amazingly every other respectable hotel in the world has a better solution to this - come back later!! Funnily this ridiculous policy is also not communicated at check-in. I didn’t expect an offer of refund for checking out early. Any hotel whose management is such a skinflint that they wouldn’t even provide daily housekeeping or keep the remotes in the room can hardly be expected to engage in customer service. Oh as a bonus, I saw an ironing board in the corridor. They wouldn’t provide ironing boards in the room of course. The pictures say more than I can. Verdict: never coming back here again if I can help it. Overpriced and does not deserve 3 star rating.

Check in smooth. Tak perlu tunggu lama. Pool best sebab ada playground Breakfast tak ambil so tak boleh bagi review. Bilik kemas dan bersih. Akan repeat lagi pada masa akan datang. Thank you Swiss Garden Malacca!

Ok tapi tandas tak memuaskan sangat. Air di tandas bila flush tak berapa kuat. Bila guna bath tub, air yg dah guna melimpah di lantai dan seolah tersumbat. Overall okey👍🏻, only tandas dan saliran sahaja perlu dibaiki