Hotel berhampiran Ver. van Vrienden vd Stichting Mus./Archief van Tijdmeetkunde, Alphen Aan Den Rijn

I am not going to lie. I wasn't expecting too much from this hotel. Not because the pictures weren't nice but because we booked it hurriedly, and purely for the convenience of it being next to a friend's wedding venue. But boy were we pleased by the big spacious clean rooms. And to add to that the customer service was impeccable and everyone was very nice. The food here was quite good but for me what really made my stay at this hotel was that after booking an extra night with them at the last moment, they gave us a room overlooking the bird park. So on the morning of waking up, I could tea and breakfast staring into the beautiful eyes of an inquisitive ostrich. So cute. I loved my stay at this hotel, it was so clean and calm and peaceful and with my free pass to the park, I had plenty of time to get to know their many many bird species. My favourite is officially the Hornbill and the enclosure with circling Ravens. And as an addendum, for anybody like myself recovering from surgery, this is actually a great place to relax and unwind with a little privacy, and to simply kick back and recover with full room service and friendly staff on hand to make sure your stay is as relaxing as can be. The only thing this hotel is missing is a spa! I am In love with this hotel.

We stayed here for one night as a part of our bike tour. The staff was very friendly and accommodating. The breakfast had so much to offer. Our room was large and decorated very unique (a complete wall had a picture of Gouda cheese and the walls in the bathroom complete lit up!). I took a relaxing bath. The water was hot and the bed was incredibly comfortable. You were in easy walking distance to the downtown area. We would stay here again!

Ik kon de hele nacht niet slapen door de lawaai van de auto’s in snelweg. Elke dag komt schoonmaker naar je kamer maar de Vuile handdoeken worden niet vervangen! Heel slechte kussen die je helemaal niet lekker voelt tijdens slapen! koude kamer. De verwachting ligt onder achter de bureau en daar kan je alleen warm voelen, Geen koffie apparaat in de kamer en de water koker was heel vies! Mooie restaurant maar voor iemand die vegetarisch is niet veel keuze gemaakt! Sommige personeels waren lief maar ook staat iemand bij de receptie die onwelkome gevoel aan je geeft!

10/10 service, definitely a recommendation if staying in Amsterdam or close to Schiphol. The staff overall is very kind, but especially employees of the front desk. They give you a warm welcome and will do everything in order to make your pleasant as good as possible.

Die Anreise war super, wir wurden sehr freundlich empfangen. Den nahegelegenen Airport hört man im Zimmer wirklich gar nicht. 20 km zum Strand, 20 Kilometer nach Amsterdam. Perfekt! Parken ist ziemlich teuer finde ich aber auch das haben wir vorab schon gewusst. Wir sind 2 Erwachsene und 2 Kinder gewesen in einem Zimmer und was der größte Störfaktor war ist : die Badezimmer Tür kann nicht komplett geschlossen werden. In der Mitte kann man durch schauen und unten ist es ebenfalls offen. Das Frühstück war wirklich ein Traum so viel Auswahl und das war wirklich erschlagend perfekt. Wir können uns einen weiteren Aufenthalt sehr gut vorstellen.

Upon arrival all was fine and the room was okay. But when we decided to have dinner it all went horrible. First soup was really cold, the bowl was warm which meant they tried to microwave it, so they took it back. But got the main course before getting the soup back. Then the screaming started. We heard everything went flying in the kitchen! And the screams and awful swearing continued into the restaurant. When we spoke to the waitress we said that this behaviour is reallly not acceptable. In return she angrily told us off and said we would have done the same if we were not appreciated in our work, we then said eh no we would not behave this way let alone swear like this. (Worse kind of swearing). She stormed off. 5 minutes later a woman came screaming out the lift that a man grabbed her and held her by the neck. It was like a horror film. Staff tried to calm her down, but it appeared they knew this woman and the man...when my husband asked why did they not call the police, she said she could not prove it. After this terrible episode we let the reception know that we are not going to stay another night after this one as I would then be on my as my husband was going in to hospital im Zoetemeer. Next morning we complained again whilst checkimg out. This time the manager was present. She was shocked at our complaint. She was not aware of what happened. The checking out went smoothly and got a refund which we appreciated. But never again at this hotel.

It was a very pleasant experience - staff is very friendly and supportive, atmosphere is welcoming, CORPUS museum is just in front and might be a great place to visit with children, breakfast is delicious, the absolute highlight of the breakfast is the Chef who made my omelette with a big smile :) room was not big but fits well for 3 guest - the bed and the sofa bed both were comfortable. Silent environment. We enjoyed our stay. Thank you Hilton Leiden Team:)

The staff at this hotel are truly awesome. They cater to your every need and try to make your stay at their hotel as comfortable as possible. They serve a good breakfast (scrambled eggs, bacon, croissants etc) but they don't serve lunch or supper so you're on your own. There is a grocery store nearby and since the rooms have a kitchen with a coffeemaker, kettle, microwave and stovetop, you can always cook your own. Another plus is that the transit system is fantastic with a bus stopping outside the hotel every 10 minutes that takes you to the airport and then downtown Amsterdam. There is also a train station nearby. The rooms were comfortable and the hotel is equipped with a washer and dryer which is a nice touch. I want to give a special shout out to the front desk staff - Tanya, Monica and Abdullah - they were the nicest and most helpful people always going out of their way to answer my questions about all things Dutch. I would recommend this hotel for their wonderful staff and value for your money.