Lovelady Shield Country House Hotel

We had such a lovely overnight stay here. There was a very warm welcome from the staff who were also really helpful in helping us when we got back from our very muddy walk, and offered to clean and dry our boots. This was much appreciated. Lovely breakfast and evening meal and everyone so friendly.

Booked Poppythorn cottage in grounds of hotel as a 60th birthday surprise for a friend. The cottage was absolutely perfect, so spacious and comfortable and having our own hot tub was the icing on the cake. Hotel staff were so professional and helpful throughout our stay, Naomi went that extra mile to make it a perfect weekend. Would highly recommend.

Enjoyed a very comfortable, relaxing short break in this Georgian hotel near Alston. The Hotel is being tastefully renovated and there is work going on in the cottages too. Great breakfasts and the coffee lounge with savouries and delicious cakes was too tempting to be resisted. The hotel is on Isaac’s Tea Trail which is how we discovered this hidden gem in beautiful, peaceful surroundings. The staff were cheerful and helpful. Bike storage is available.

Both my husband and I have had an amazing couple of weeks away. This hotel is quite simply amazing. The staff are simply fantastic and attention to detail is brilliant. The staff went above and beyond to make sure we had the best time, even preparing a takeaway breakfast for us without us even asking for them to do so because we was not available for breakfast due to an early day trip to Edinburgh. The breakfast was fantastic every day all Freshly cooked to order as well as ceral, fresh fruit, yoghurt tea and freshly made coffee. Nothing was any trouble at all. I cannot recommend this hotel enough. The hotel was clean and very welcoming, room was refreshed on simple request.

Great find, in a beautiful area. We had a lovely relaxing stay in the hotel. This was arranged as a retirement present , the staff especially Sharon and Naomi looked after us well. We stayed in room 9 which was a good size, comfortable and had lovely views over the gardens.

We had a wonderful, relaxing stay here. The location and views are amazing. We stayed for2 nights as it was central to our places of interest. The vegetarian breakfast was very good and the continental options great quality. We felt it was great value and would certainly revisit if we’re in that area again.

In an area with a long history of lead mining this is the Gold Nugget!! We’ve just returned from a 3 night break staying in the hotel with a group of friends. From arriving on Sunday to leaving on Wednesday the staff couldn’t be more friendly and welcoming. The rooms were very comfortable, the views of the Nent Valley were lovely, and the Residents lounge was full of interesting books, and literature on places to visit in the area. There is a coffee shop open during the day and meals are provided in the Bistro in the evenings. The food was excellent, and the chefs catered for one person who needed a gluten free diet exceptionally well. We will certainly be returning soon.

We arrived in the car park and were taking in the views of the River Nent which was surprising low considering all the rainfall over the past few months. Our first encounter was with Dan. Well Dan what can we say about you? For a start this has to be one of the best welcomes we have encountered. He explained everything we needed to know about the Hotel in a professional and charming manner.Well done Dan... The Hotel is set in a quiet and secluded area of natural beauty. Room was spacious Clean with a partial view over the car park then the river and surrounding fields. All the staff that we met during our stay made us feel as though we were regular customers well more like friends really Nothing was too much trouble for them. Especially Rebekha and Sharron Not forgetting of course Lisa and Co who looked after us with our Lovely Breakfasts and Dinners.Thanks Guys.

Fantastic little country hotel on the Northumbria/Cumbia border. Renovated and reopened in 2023. Lovely cosy but spacious room with new beds and carpet, crisp quality bed linen, thick fluffy towels and large wardrobe. Lovely bathroom with bath and great rain shower. Fabulous views over the river and fields. Idyllically quiet. All you hear is the river and the birdsong! The staff really make your stay special. Niomi leads a very happy team and nothing is too much trouble. Really personal service. Wonderful breakfast with quality local produce and delicious roasted vine tomatoes. There is also a coffee shop daytime and a bistro serving delicious home made evening meals. This place is so good I almost want to keep it to myself! Note: the hotel has recently been bought by the Payman Group and all the booking confirmations etc come by email from them but they are strangely written in odd English and the only contact details on them are for their contact centre which seems to be overseas. I was worried that the booking was not legit due to the dodgy English but all was fine. I do think the communication should all come from the hotel itself in proper English and not from this obscure holding company who ask you to sign terms and conditions that are not appropriate in the UK market. That worried me. I needn’t have worried because this hotel is a hidden gem and we will come back soon to visit Hadrian’s Wall