The hotel was supposed to arrange transportation for us and had provided us with a voucher via email. However, we were unable to use the voucher when we arrived and had to purchase water taxi tickets. To make matters worse, the hotel transportation did not show up as planned. We had to hire a cab which was in a filthy condition, but it was the only one that could accommodate our party. To our dismay, the room door would not lock and the hotel staff's response was unhelpful, as they simply said, "there's a trick to it". Due to these issues, we decided to check out early the following morning.
Terjemah