Hotel berhampiran Square Ritsos, Ampelokipoi-Menemeni

Very good hotel. It was a great experience. We got a free upgrade to a higher class room. The room was clean and comfortable, air conditioning and tv functioned correctly. Breakfast was fulfilling for its price. P.S. The personnel of the hotel even prepared breakfast for us because of our early check-out.

Excellent location, great service and support team. Rooms were clean and functional. Breakfast was very, very good. Rooms are not too big, but they will meet everyone's needs. For the price you pay, this was best deal ever...

The location of the hotel is very good and close to amenities. Staff were friendly and polite. However, the hygiene was not up to our standards. We had a petrifying experience. Disgusting cockroaches were coming our of the tab while we were having shower! We reported it to the receptionist who apologised. They said that they do pest control regularly. We paid the full price and asked the receptionist to speak to the manager and get back to us on the following morning before our departure. We saw the same receptionist on the following morning but she was hiding behind the front desk. Not her fault but really disappointing that the manager did not come to apologise. They did not even consider to offer a 10% discount out of courtesy as hotels in the UK would normally do. Beds were ok for 1 or 2 sleeps but the mattresses were not comfortable. We all had back issues by the day we left. Breakfast was poor - minimum of choice, fruit compost out of a tin etc. The room was not as described to us on the phone. We thought we had booked a suite with windows on first floor. In reality we booked a suite at a mezzanine level. We had to bend to open the windows and to avoid banging our heads on the wall. The room was not welcoming and airy as we were told. There was a lot of noise coming from the street with the windows open... Overall, although the hotel was close to amenities, our experience was poor. We didn't feel valid as customers. If travellers go for that hotel, first make sure that they don't book 'first' floor rooms and they bring pest killer products in their suitcase!

We stayed for 2 nights in this boutique hotel. First I would recommend choosing a Junior Suite for the stay as it is a lot more quite than the rooms looking on the main street in front of the hotel. By the way none of the rooms has a great view, so better looking at the quite backyard. The junior suite was clean and looked nice. Not so big but comfortable. I did not like the bathroom amenities they offer like shower gel etc which was not of good quality. It was also not so nice that the hotel offers no room service and no food for lunch or dinner. They just serve breakfast. The breakfast was ok but could be nicer. I do not understand why they do not treat the guests with coffee of the manual coffee machine instead of fully automatic coffee machine. Staff was really friendly and tried to do everything for the guests. We liked our stay but next time we may choose a different hotel in Thessaloniki.

Everything about this place is just amazing. Location, staff, comfortable beds, spacious beds, calm surroundings, no city noice… and the best of all: you can literally eat your “breakfast “ any time you want throughout the day! Perfect for not-so-early-birds kinda people:)

Fuyez ! L'hôtel se dit être un 5 étoiles mais on est loin du compte. Le client n'est pas du tout considéré comme tel. Quand on est arrivé avec nos valises vers 16h, il y avait une réunion du personnel à la réception. On avait l'impression de déranger jusqu'à ce qu'une réceptionniste nous demande nos passeports et nous donne la clé de la chambre après plusieurs minutes d'attente. Elle a tenté de nous expliquer mais la réunion d'équipe ne nous permettait pas de nous entendre. La salle de bain était bouchée. Nous avons prévenu la réception à deux reprises. Les réceptionnistes ont pris notre numéro de chambre sur un post it les 2 fois mais rien ne nous a été proposé et nous avons dû prendre nos douches en fermant l'eau plusieurs fois pour permettre que l'eau parte petit à petit. Il y avait aussi des fuites d'eau hors de la douche Les lits sont des lits jumeaux donc si vous êtes un couple, vous êtes contraints de dormir séparément. Le petit déjeuner est industriel et au bout de 2 jours nous n'avions plus envie de manger à l'hôtel. Nous avons aussi demandé une brosse à dents à la réception mais il n'y en avait pas. En bref il n'y a pas de service clients. Le personnel sauf les femmes de ménage ne sont pas grecs. L'hôtel est russe. La froideur s'est fait très bien fait sentir. Heureusement que la vie locale et les restaurants à 1km de l'hôtel sont eux des locaux. On a pu retrouver des plats avec des produits frais et la chaleur et gentillesse des grecs. C'est ce qui a rendu notre séjour agréable. S'il n'y avait que l'hôtel et son personnel nous serions partis dès le 1er soir. La plage est payante et il y avait un chien errant sur cette même plage et dans l'enceinte de l'hôtel au niveau de la piscine. Clientele essentiellement de la Serbie, Roumanie, Russie. En résumé pas de service client et hôtel bon marché

This is rather old hotel.The room and facilities are not modern .The furniture is used.The balcony door in my room (number 425)was broken and could not be closed.From the street you could hear the traffic even at night.The facilities in the mini-gym were broken and only the treadmill was working.The breakfast was simple but fairly good with local ingredients and fresh squeezed orange juice was a little bonus.The staff at breakfast room was polite.The 9th floor restaurant was nice and had nice view.There was a small swimming pool .The lobby of the hotel and general areas were well kept.

This is a superb hotel, very clean and with a very friendly and helpful staff, (thank you Natassa) My room was a single, and for a small room was very comfortable and spotlessly clean, it even had a table and chair and a decent balcony. The toilet was small, clean with plenty of hot water. Breakfast was good, with reasonable choice, and well presented. The only minor complaint, but not really an issue as I could have packed my own, I would have given 5 stars if it had tea and coffee making in the room. I would definitely stay there again.