Hotel berhampiran Thessaloniki Central Market, Ampelokipoi-Menemeni

Very good hotel. It was a great experience. We got a free upgrade to a higher class room. The room was clean and comfortable, air conditioning and tv functioned correctly. Breakfast was fulfilling for its price. P.S. The personnel of the hotel even prepared breakfast for us because of our early check-out.

Excellent location, great service and support team. Rooms were clean and functional. Breakfast was very, very good. Rooms are not too big, but they will meet everyone's needs. For the price you pay, this was best deal ever...

The staff at the hotel are first class. Very welcoming, approachable, professional and friendly. Always there when you need something. You could feel the strong bonds between the hotel staff, like a family. The panoramic view of Thessaloniki from the hotel is simple stunning and I was very much enthralled by it. You can see from the airport on the left, all the way over to the city centre on the right. And on a clear day you can see Mt. Olympus in the distance. The rooms were well furnished and the hotel was decorated for Greek Easter, with some unexpected Easter treats in the room when we arrived. I also loved the collection of team memorabilia, who have stayed in the hotel. I would not hesitate to stay again. In fact would visit Thessaloniki just to stay in the hotel again!

We stayed at the property the night prior to going back to the US. The Spa experience was amazing (Charalambos) and so was the pool. Very good way to unwind and get ready to face “the grind” back home.

The location of the hotel is very good and close to amenities. Staff were friendly and polite. However, the hygiene was not up to our standards. We had a petrifying experience. Disgusting cockroaches were coming our of the tab while we were having shower! We reported it to the receptionist who apologised. They said that they do pest control regularly. We paid the full price and asked the receptionist to speak to the manager and get back to us on the following morning before our departure. We saw the same receptionist on the following morning but she was hiding behind the front desk. Not her fault but really disappointing that the manager did not come to apologise. They did not even consider to offer a 10% discount out of courtesy as hotels in the UK would normally do. Beds were ok for 1 or 2 sleeps but the mattresses were not comfortable. We all had back issues by the day we left. Breakfast was poor - minimum of choice, fruit compost out of a tin etc. The room was not as described to us on the phone. We thought we had booked a suite with windows on first floor. In reality we booked a suite at a mezzanine level. We had to bend to open the windows and to avoid banging our heads on the wall. The room was not welcoming and airy as we were told. There was a lot of noise coming from the street with the windows open... Overall, although the hotel was close to amenities, our experience was poor. We didn't feel valid as customers. If travellers go for that hotel, first make sure that they don't book 'first' floor rooms and they bring pest killer products in their suitcase!

As long-term and frequent travelers to Thessaloniki, we found ourselves unexpectedly at the Mediterranean Palace through a snafu in reservations at another hotel in Thessaloniki. Dismayed at the unplanned change, we decided to make the best of our remaining trip. The mix-up, however, proved serendipitous. MP exceeded all expectations by far. From this point forward it will be our hotel of choice, a designation well -earned through superlative service by all staff, the finest culinary offerings, Martha-Stewart-topping holiday decorations and events, and choice location adjoining the famous Ladadika historical district of eateries. This is a full-service, five-star hotel (with bath-tubs) that won’t disappoint. We used the spa and restaurant regularly and were delighted even with the last available room in the hotel that offered us a lovely desk and sitting area, with a full bath and quiet location at the end of a corridor. But more than the typical descriptions from brochures and websites, the staff earned our deepest appreciation for their constant assistance. With our visual and mobility challenges, added to our tough “business” schedule, each of the staff looked out for us and helped make our trip a resounding success. Their attention to detail, unfailing cheerfulness and politeness impressed us as no other facility across the globe. In particular, we would like to thank the General Hotel and Customer Relations Managers. Not to be omitted are Ms. Katerina of the housekeeping staff; of the waitstaff, Mr. Giannis, Mr. Tassos, Ms. Despoina, and Ms. Georgia, among others who made our stay so memorable. We strongly urge travelers to book their stays at this hotel!

We stayed for 2 nights in this boutique hotel. First I would recommend choosing a Junior Suite for the stay as it is a lot more quite than the rooms looking on the main street in front of the hotel. By the way none of the rooms has a great view, so better looking at the quite backyard. The junior suite was clean and looked nice. Not so big but comfortable. I did not like the bathroom amenities they offer like shower gel etc which was not of good quality. It was also not so nice that the hotel offers no room service and no food for lunch or dinner. They just serve breakfast. The breakfast was ok but could be nicer. I do not understand why they do not treat the guests with coffee of the manual coffee machine instead of fully automatic coffee machine. Staff was really friendly and tried to do everything for the guests. We liked our stay but next time we may choose a different hotel in Thessaloniki.