Hotel berhampiran Guru Nanak Dev University, Amritsar

Lovely hotel although getting a little pricey now even in off session. Rooms are fine and functional albeit a little tired in terms of decor and tech. Bathrooms are much the same but can’t complain too much as everything works fine. Staff are helpful and accommodating. Best of all the hotel is 5 mins from Golden Temple by Auto.

This hotel is by far the worst 5 star experience ive had anywhere in india. I’ve stayed at multiple taj properties and the service here is the worst. First, Gave me wrong bed arrangement upon arrival. After an hour, fixed that but gave us one room with poor AC. 5 degree Celsius difference between this room and our second room so wasn’t a questionable difference. I tried calling ***agemnt multiple times including concierge. People here don’t answer the phones. Went down and asked them to address it. Came back after visiting golden temple and still same issue. Then tried calling, again no one answered. Went down for dinner and asked them. Got up in the middle of dinner to ask and was told engineers looking at it. Went back to room and same problem. Called again and because no one answers the phone had to walk down and de***d the duty ***ger and a room change. Finally shifted our room and it’s fine. but what’s amazing is every time I went down most of the front desk staff was not busy. The concierge seemed to be making personal calls while acting like he was working. Yet no one did anything or made any effort to do so. I’ve never met a lazier group of people in any hotel in india of even lower stars. There is a word in Hindi called kaamchor if you don’t know what it means just come here and work with the staff and you’ll figure it out. If this wasn’t prepaid through a tour company I would have checked out and asked for my money back. I’d stay away from this place unless it’s free. The only positive was the chinese restaurant so far. If that changes I’ll update my review. I’ll be staying at another taj property in delhi. Let’s see if they have kept their original greatness.

The hotel is pretty close to main areas and not bang in the noise.The restaurant serves great brunch and we found the best Amritsar kulcha here,itself. The rooms are clean and we got an upgrade at checkin. The hotel has standard amenities and a small pool with gym at the top of the hotel. The only sour note was probably how the hotel measures it staff perfor***ce. The ***ager of the coffee shop and the waiters were insistent that we give good feedback. It seems the praise is being pushed which we would have given any how. The second unprofessional thing was that our flights were in the evening and we asked for late checkout. The front desk seemed amused and were playing with us. This is not professional. I would recommend the food even if its price (a la carte) is significantly higher.

Had booked deluxe room for one night. Must say the hotel’s ambience, staff and service was excellent and at par with that of premium hotels. My flight was late due to which I was about to miss my dinner. But Mr. Daljeet (at reception) reserved late dinner for us and I appreciate his sincere efforts for the same. The restaurant staff were also very cooperative. The food was superb with lot of options at dinner as well as breakfast. I look forward to visit the property again and recommend it to those searching for hotels in budget price with premium services.

Though far from Golden temple and closer to Airport but their warmth and hospitality will stay with us. We stayed their for 2 days and both the day our day started with welcome and wamrth of Parmeshwar and Chef Swarnendra Maity Nice Buffet spread and Awesome bakery Beautiful property, will definately recommend

I recently stayed at the Park Inn Hotel and had a good experience. Some staff was incredibly friendly and attentive, making me feel welcome from the moment I arrived. The room was spacious, clean, and well-appointed, with all the amenities I needed for a comfortable stay. The hotel's location was convenient, close to airport.