Hotel berhampiran साई धामपुर मंदिर, Amritsar

Lovely hotel although getting a little pricey now even in off session. Rooms are fine and functional albeit a little tired in terms of decor and tech. Bathrooms are much the same but can’t complain too much as everything works fine. Staff are helpful and accommodating. Best of all the hotel is 5 mins from Golden Temple by Auto.

One of the best hotels I have stayed so far. Fairfield by marriot has kept up to its brand name of Marriot. 👌Smooth check in process 👌Excellent service 👌 Huge spread of scrumptious breakfast. Staff also serve your choice of food item, apart from the breakfast buffet. 👌 Quick Room service 👌 Hospitable staff 👌 Clean rooms Tbh, I found the rooms small for a triple sharing basis. Apart from that, everything else was magnificent.

I stayed at the Hyatt Regency in Amritsar for 2 nights 30 /31 May as part of a Mercury Holidays tour group. All the hotels used were excellent but the Hyatt stood out because of the attentive nature and politeness of all the staff members. They could not do enough for us. The greeting was exceptionally warm and friendly and we were made to feel special right from the moment we got off the bus. Everything was well organised and the whole experience was wonderful, stress free and relaxing. Everyone was so helpful and the service so prompt and personal. Too ***y staff to compliment from door attendants, greeters, receptionists, luggage handlers, restaurant personnel and room cleaners all deserve more than 10 out of 10. I have probably missed out some roles for which I apologise. If I had to select two names it would be Sonali on greeting. She has a smile to die for (see photo attached) and so helpful and informative. She told us all about the Golden Temple what to look for to get the full experience and showed us a flavour of what to expect there at night and during the day and at the closing of the border ceremony via the hotel information video. She also advised us on the security arrangements at sites and what not to take ( eg cigarette lighters) and expected dress codes. Nothing was too much trouble for this lady and her colleagues. The other person would be Bandano who worked in the pastry shop. I was looking for some of our tour party and another tour group had just arrived so the greeters were very busy in the foyer and she just came over and asked if she could help and pointed out where our people had gone. This demonstrates the team work between all departments and why the service at this hotel is exceptional. I have travelled a lot on business and have stayed in some top class world ranked hotels and this is one of the best due mainly to the genuine attentive nature of the staff and their willingness to help. Nothing was too much trouble.

This hotel is by far the worst 5 star experience ive had anywhere in india. I’ve stayed at multiple taj properties and the service here is the worst. First, Gave me wrong bed arrangement upon arrival. After an hour, fixed that but gave us one room with poor AC. 5 degree Celsius difference between this room and our second room so wasn’t a questionable difference. I tried calling ***agemnt multiple times including concierge. People here don’t answer the phones. Went down and asked them to address it. Came back after visiting golden temple and still same issue. Then tried calling, again no one answered. Went down for dinner and asked them. Got up in the middle of dinner to ask and was told engineers looking at it. Went back to room and same problem. Called again and because no one answers the phone had to walk down and de***d the duty ***ger and a room change. Finally shifted our room and it’s fine. but what’s amazing is every time I went down most of the front desk staff was not busy. The concierge seemed to be making personal calls while acting like he was working. Yet no one did anything or made any effort to do so. I’ve never met a lazier group of people in any hotel in india of even lower stars. There is a word in Hindi called kaamchor if you don’t know what it means just come here and work with the staff and you’ll figure it out. If this wasn’t prepaid through a tour company I would have checked out and asked for my money back. I’d stay away from this place unless it’s free. The only positive was the chinese restaurant so far. If that changes I’ll update my review. I’ll be staying at another taj property in delhi. Let’s see if they have kept their original greatness.

Very nice hotel, located at walking distance to the golden temple. Extremely good customer service from front desk and hotel staff. We arrived way to early in the morning for a check in, yet we were given a room and taken care of throughout the stay. Loved the breakfast each morning, it’s something I shall truly miss.

Rooms are bit old on the 3rd floor but they( ***agement ) told me that this section is for foreigners and they like authentic old stuff which is okay, but rooms in which i stayed were not properly ventilated because the air conditioning was not up to the mark( it was oky but can improve) Staff and ***agement were quite professional , were helpful and the best thing about the property is “THE EMPLOYEES AND THE ***AGEMENT ”. Food was okay but service was good again, presentation was okay but servings were good, All around—＞ Everything was okay okay but staff was good and professional.😄😄

My 1st time in Amritsar and had a wonderful time at holiday inn hotel,the staff of the hotel was top notch and made me feel very comfortable and welcoming thanks to neeraj at the reception ..the rooms were huge and got upgraded to the deluxe room..special thanks to mr Raghav Sharma(Duty ***ager)who went out of his way to make sure i was comfortable and also to Jaykrishna ,kanta, sohan at the resto who attended to all my needs very well..and for the help desk ppl all were very well…will definitely come back to Amritsar and will always stay at Holiday Inn..i would highly recommend this hotel to everyone..and also this hotel should for sure get a 5 star rating⭐️⭐️⭐️⭐️⭐️(Kevin Gurbani-Jakarta Indonesia)

Though far from Golden temple and closer to Airport but their warmth and hospitality will stay with us. We stayed their for 2 days and both the day our day started with welcome and wamrth of Parmeshwar and Chef Swarnendra Maity Nice Buffet spread and Awesome bakery Beautiful property, will definately recommend