READ ALL: I’m a full time traveler 10 out of 12 months I travel out of the year I DO NOT recommend this hotel at all, for the same price you can go to the Hyatt. WORST COSTUMER SERVICE: Italian HOST woman received us in the worst way possible, being absolutely aggressive sending us outside because according to her we came too early ( it was 2:30 pm) , later we caught her going through guest backpacks in the luggage store room while picking up our stuff, she got extremely nervous and got defensive, last day of our stay she stormed in the room while my partner was naked and she started screaming at us for 3 minutes didn’t care he was naked she just kept screaming first saying we had to leave (when i payed for late check out) and then saying we had to leave the room absolutely clean or she was personally make sure “to charge us more”.. then we went to reception to find the manager and she was insanely aggressive to the point the manager of desk Christian had to take us outside and apologize thousand of times, you could hear her screaming like crazy and walking around cursing .. she is just a simple employ A HOST… but has nothing of a host SHE SHOULD HE FIRED, she has a terrible energy AND GIVES A TERRIBLE IMAGE TO THE HOTEL it’s insane . HOUSEKEEPING: since 8 am you will hear music, door banging and chats from housekeeping YOU CANT REST .
Terjemah