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The Hotel Captain Cook
4.3/599 Ulasan

The Hotel Captain Cook

Anchorage|0.23km dari Captain Cook Monument
We have stayed here 3 times in the last 5 years. It was great 5 years ago, but the last two years in a row they have given our room away. We live in Seattle and flew up for our 30th anniversary on Valentine's Day. I booked a specific junior suite 7 MONTHS in advance and called 2 days before we arrived to assure we still had that room. I was told we did. When I booked it with manager Brian Mercereau, he assured me we would have that room. He called me back and said the room was occupied and it ”was out of his hands”, but to ask for him when we got in from our flight. He assured me he would be there. When we checked in, he had left for the day. To make a long story short, we ended up on the 8th floor - we were supposed to have been on the 18th floor when I booked. Five days later we started smelling paint coming in through the vents. I called downstairs to be told they were painting on the 2 floors above us and all rooms there were being painted. So we had to move AGAIN to get away from the smell. We were there for 8 days and spent over $2100. When we checked out, an older man with glasses didn't even ask how our stay was, never said thank you, just handed us our bill receipt and said ”there ya go.” The bottom line is you aren't valued as a guest at the Hotel Captain Cook - even return guests. You are just a number and they couldn't care less. Everyone else is wonderful in the hotel from the valet attendants, bellhops, restaurant workers, etc. But their front desk really needs work. Most of the time they are cold and aloof. They don't care about their guests in the long run.

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Four Points by Sheraton Anchorage Downtown
4/5113 Ulasan
位置很好,到安克雷奇博物館衹需要3分鐘路程。前台工作人員很nice,訂單顯示下午三點方可辦理入住,12點到達也順利辦理了入住。房間裏還有一個小客廳,很實用。
The Hotel Captain Cook
4.3/599 Ulasan
We have stayed here 3 times in the last 5 years. It was great 5 years ago, but the last two years in a row they have given our room away. We live in Seattle and flew up for our 30th anniversary on Valentine's Day. I booked a specific junior suite 7 MONTHS in advance and called 2 days before we arrived to assure we still had that room. I was told we did. When I booked it with manager Brian Mercereau, he assured me we would have that room. He called me back and said the room was occupied and it ”was out of his hands”, but to ask for him when we got in from our flight. He assured me he would be there. When we checked in, he had left for the day. To make a long story short, we ended up on the 8th floor - we were supposed to have been on the 18th floor when I booked. Five days later we started smelling paint coming in through the vents. I called downstairs to be told they were painting on the 2 floors above us and all rooms there were being painted. So we had to move AGAIN to get away from the smell. We were there for 8 days and spent over $2100. When we checked out, an older man with glasses didn't even ask how our stay was, never said thank you, just handed us our bill receipt and said ”there ya go.” The bottom line is you aren't valued as a guest at the Hotel Captain Cook - even return guests. You are just a number and they couldn't care less. Everyone else is wonderful in the hotel from the valet attendants, bellhops, restaurant workers, etc. But their front desk really needs work. Most of the time they are cold and aloof. They don't care about their guests in the long run.
Ramada by Wyndham Anchorage Downtown
2.7/5105 Ulasan
優點: 1 床大 兩個1.5的床 2. 房間寬敞,比較新,應該是2022年裝修過的 3. 有免費早飯, 飲水機提供冷熱水,還有小賣部賣泡麵,房間還有微波爐 4. 免費接機送機和去火車站的服務。 火車站很近,而且換票很快,提前半小時到就足夠了,提前15分鐘到我覺得也沒問題的 缺點1 離小鎮中心走路15分鐘 中心還有幾家酒店更方便 2. 靠火車站那一側是有點吵的,隔一小時就有火車的鳴笛聲,即使晚上也有。
Merrill Field Inn
3.5/5102 Ulasan
這個房間空間還蠻大的,兩張床都是1米5的,足夠4個人睡,我們專門訂了帶小廚房的,因為有一位阿姨跟我們在一塊,不喜歡在外麪吃飯,但是這個小廚房實際上是沒有鍋碗瓢盆的,所以除非自己有鍋,否則的話是不能煮飯的,因為我們的下半程去猶他州自駕,帶了鍋碗瓢盆,所以還可以用的,這個酒店比較好的就是可以機場接送,所以我們送機巴士是酒店的,送機后就自己打的回來,但是第2天還可以再做他們的巴士去機場。
Extended Stay America Suites - Anchorage - Downtown
2.9/5102 Ulasan
We arrived late at night and were greeted by Abou, a wonderfully friendly and polite recepcionista of french origin who brought a smile to our tired faces at that late hour. After a swift check in and a good nights sleep, we found our well serves grab and go ready for us. Thank you Abou for such great service. You are a star.
Embassy Suites by Hilton Anchorage
4.4/595 Ulasan
We rented a 2-room suite for family travel as our landing spot each day after our adventures. The master bedroom does not have its own private bathroom. The 2nd bedroom with 2 Queen beds has its own bathroom. The HVAC system in our particular room only had 1 temperature sensor for the entire suite which was located in the 2nd bedroom. This was an issue with comfort at times. The walls and floors are extremely thin as we could hear other guest room conversations from adjacent rooms and rooms above ours as well as toilet usage and even curtains being opened in the morning. There was extremely loud shouting from the street as two homeless gents were fighting with each other for hours in the middle of the night - that was not a one-time occurrence. There is also significant noise due to road traffic from both Benson Blvd and Seward Highway - that didn't bother us too much but it may bother people that are not used to it. There was significant parking and the location is extremely close to Seward Highway which made our travels very convenient. The staff was extremely friendly and helpful and the hotel was reasonably clean. The hotel had a very nice breakfast with standard buffet items like eggs, bacon, bagels, biscuits and gravy, cereals, and a pancake station. They also include made-to-order items like omelets. Overall our stay was very pleasant.

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