The apartment was not cleaned upon arrival, multiple items were broken, the apartment was dark with limited day light and a view limited to another house - this despite this being a “luxury apartment”. The staff was not very helpful and didn’t even apologise for the fact that the apartment wasn’t clean - instead we overheard them that “it wasn’t possible to clean the apartment” - rather unclear statement. We checked out early and demanded our money back, this we eventually received but not without hassle. The location in itself is a bit off from Andermatt centre and is built as a huge apartment complex and the design of which is directly umcharming. If you are going to Andermatt then we strongly recommend staying somewhere else. Hugely overpriced and far from luxurious.
Terjemah